Hi there, I did an update from template v3.8 to v4.2. Now all pages just showing the shortcode instead of WPBakery items. Also got lots of warnings of plugins. Is there a way to get the pages back with items instead of shortcode text? Pluging DesignThemes Core Features is deactivated and gives the most problems. I also updated to PHP 7.3.0… Hope you can help me out a bit
hello, from today maps on my site not work with grey box, view on this for example https://www.fisarpadova.it/product/dieci-anni-di-fisar-padova/ ... can you help me? I don’t have change nothing in the last day …
Please refer : http://docs.wedesignthemes.com/dt_articles/google-maps-to-wordpress-codestar/
Step 1: Just get into Admin Panel > Appearance > Dance Options > General > Google Map API KEY paste your key
Please refer : https://prnt.sc/svoee3
Step 2: Get into Admin Panel > Ultimate Add-ons > Google MAP > There also you have to paste your code . And check out the issue .
i am on your support page, i am inserting my purchase code and it says is invalid.
I need a fix with the theme, has a bug.
Support 4 months left
Please send your purchase code details to firstname.lastname@example.org.
We create a user login and get back to you
Thank you, we look forward to help you!!..
Regards., DesignThemes Support.
Dears, i want demo of Fitness Zone WordPress theme. When i sent request by form i take nothing on my email
Please send request via
Please send your request to us directly at this email email@example.com
i try it right now with the same result. Page said sent, on email i have nothing
I sent mail to your address
We have replied to your mail
Hello, I just purchased fitness zone and when I’m going to Tools->Demo Content Install I am getting a red exclamation mark with no text. I have made changes on my php.ini under wp-admin (it didn’t exist, I crated the ini file) and set some configurations there. I ma running php version 7.3.20.
Also after the red exclamation mark, I reload the page, the demo seems installed but the images are in a very bad quality which seems nothing like the demo I preview from you here.
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
I emailed you the credentials as I’m still facing this issue…
We have installed the theme and import the dummy data . Please have a look.
Thank you, we look forward to helping you!
Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Note : we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end
hello i cant sent you a ticket to ask for some clarifications. please email me at firstname.lastname@example.org
Sorry for the inconvenience,
Please do ensure you have checked your spam mail too. If there is no email still then can you please email us email@example.com. Kindly mention your purchase details and our team would certainly check this further for you
We look forward to helping you!
I would like to change the hover link color on the front page where I use icon boxes (type 2) and also add link to the icons (rounded-flip) as well. How could I do that?
Please share issue url and explain with a screenshot.
Hello, I’ve updated to theme version 4.5 today (not fitnesszone_old). Everything is broken. I’m seeing [dt_sc] shortcodes everywhere. The header is gone.
After this I removed the theme and installed fitnesszone_old. This resulted in critical errors causing the complete website to be disabled.
So, I’m wondering. What now?
We have two versions Old & New – https://prnt.sc/uho52l So if you want to move our new version, you need to rebuild your site again because in our new version we used “Visual Composer” page builder and in our old version, we used our inbuilt page builder.
So you can go with our old version – 3.8 and let us know we will fix your issues.
Regards., DesignThemes Support.
I have installe your theme, fitness zone. Im having some problems.
1) How to I change the link in header 4 (when loged in ), from “My Profile” to “My account”..
2) How to fix the BMI calcuater ?
3) How to change the ”$” to “dk” in oure packages ?
webpae : www.bfitonline.dk
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes We will help you.
Thanks for the reply..
I send you a mail .
Please check your mail. We replied.
I updated my website to the 3.8 “old-theme” and my banner disappeared. Also the page builder disappeared, please help me.
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
I go to the theme settings and options and the buttons to turn on or off do not work. This is very frustrating. Plus I went to create a ticket and there is no button or easy access to create a ticket.
Did like half an hour ago
We replied to your mail ID. Please have a look.
I appreciate your help, but when I go to edit my homepage it still not displaying the page builder correctly. Thanks.
Also, the testimonials’ carousel is not working on the homepage. Please help.
Your site is working fine. Please check your mail.
Thank you for your support. I really appreciate it. We have another issue with the website. We can’t edit the content on the homepage. We do the changes and when we try to update to save them the changes disappear.
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
So that, we can check and have a clear look form our end.
The response has been sent with the details.
We had checked your home page builder section and the theme options panel. Both seems to be working fine. Please have a look and reply back if you have any other issues.
I have the same question as the last comment – only seeing short code. And it appears that all page builder functions are now gone – what happened to them and how do I now build/edit a page rather than have to use short code? My home page was totally destroyed through the updates with wordpress and the theme and there’s no easy way to rebuild it.
We have two version Old & New – https://prnt.sc/utv8y3 So if you want to move our new version, you need to rebuild your site again because in our new version we used “WPBakery Visual Composer” page builder and in our old version, we used our inbuilt page builder.
So if you are using our old version, please update to version – 3.8
Hello, I’ve updated to theme version 4.5 today (not fitnesszone_old). Everything is broken.Trying to paste the css but i just read a comment who must to rebuild all the site…
I’ve try to replace my 2.5 version to fitnesszone_old and got an white page without error. I’m in PHP 7.4, is it compatible ? I think i’m in dead end.
what can i do ? do you have some tips to try to save my old css to your new theme without loosing all my work ? I feel kind of ripped off.
i’ve try with the copy of my style.css and got some results but lots of bug and the buddhas panel doesn’t work (all buttons).
Is the site compatible with RTL languages like hebrew?
Yes, Our theme supports RTL format.
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