1426 comments found.
I am have a difficult time updating your theme. Can someone please email me?
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Or
Please send your request to us directly at this email support@wedesignthemes.com
Then we’ll help you to get rid of it ASAP !!
Can I use this theme with elementor page builder?
Hi.,
Our theme supports both Elementor Plugin as well as WpBakery Page builder plugin. You can use Elementor Page builder in new pages, posts that you are going to use or create. We have built the theme only with WpBakery plugin.
The Elementor page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”. Only our default page builder will work with dummy pages created with Import Option.
Thank you, we look forward to helping you!
Does it come with demo content or one click demo import?
Hello,
Our themes have a one-click demo import option that allows you to easily import the demo for your site.
To import the demo content, please follow these instructions:
You can use the Unyson plugin to import the demo content. Please refer to our knowledge base link for how to import the demo content using the Unyson plugin. http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements. Refer to the following link for server requirements. http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If you are still experiencing any issues, please send us your site credentials (WP and FTP access logins) immediately via Set as private reply. We will import the demo data for you.
Thank you!
Thank you for the helpful responses. I successfully imported all the demo content, but I’m facing an issue. There are too many pages, and I’d like to select specific ones from the available options. Could you please guide me on how to do that or refer me to the appropriate documentation?
Thanks!
Hi.,
Please send your request to us directly at this email support@wedesignthemes.com
Theme documentation : https://docs.wedesignthemes.com/fitness-zone-wordpress-theme/
Hello! I purchased the theme and am noticing that on the page where I included a form that uses conditional logic which expands the length of the form based on the selections, the page will not expand to show the entire form as the form expands. How can this corrected so that the form is not cutoff. The site is set to full width but is there a fixed height? Please assist as this is a major issue that is preventing user registrations for upcoming events.
Thanks, Mario
Hi Mario..
Please help us have a better understanding on it by getting back with any screenshot like references and also issues and along with WordPress and FTP credentials through the bottom right form @ http://themeforest.net/user/designthemes . We will have a look at your issue and fix it ASAP!
Hi, I need help with the translation in the Workout section of Thames Fitness. Where can I change the currency and year. I want the currency € instead of $. I also want to translate Years but I don’t know where I can find it.
I installed Loco Translate and tried to find within DesignThemes Core Features Plugin but failed. I am asking for help.
Thanks in advance, Dejan
Hi Dejan.,
1) Kindly navigate to Appearance => FitnessZone Options => General => Currency Settings where you can change the currency symbol.
Please have a look: https://prnt.sc/o3aqFm3HHu17
2) Please follow the provided file path to navigate and make the necessary changes to the text as per your requirements.
File path: wp-content\plugins\designthemes-core-features\shortcodes\shortcodes.php
For reference, you can view the screenshot at the following link https://prnt.sc/0xU39Vq5_Ys2
Thank you!
Regards., DesignThemes
I managed to set it up. Thank you
Hi zoricdejan.,
Thank you for your response.
We hope you are satisfied with the support provided. Your feedback is valuable to us, and we kindly request you to consider rating our service. We would greatly appreciate a 5-star rating from you. If you have a moment, please take a look at the following video that explains the rating process (Refer: [provide the URL to the video]). Thank you for your time, and we look forward to receiving your feedback.
If you have any further inquiries or doubts, please don’t hesitate to reach out to our dedicated support team. We will be more than happy to assist you.
Regards., DesignThemes
Hi, I bought your Fitness theme but support won’t let me add the Item Purchase Code so I can send you a message. I bought the theme on 03/31/2023.
I need information on how to translate elements within Workouts. Example: Steps, Muscle Group, Equipment…
I installed Loco Translate but it doesn’t give me that part within the theme
I found everything in the Design Themes Plugin
Hi.,
Hope your issues are solved.
Translate : https://support.wedesignthemes.com/knowledge-base/how-to-translate-our-theme-using-loco-translate/
Please send your request to us directly at this email support@wedesignthemes.com
If the issue persists, please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.
Hi there, latest update nov 2022? Do u still support this theme?
Hi.,
Thank you for contacting us.
Fitness Zone Version 5.1 is fully compatible with latest version WordPress 6.x. and PHP 8.x
Let us know what is the issue with our theme, so that we can resolve the problem..
ok thx. Need to update older version and was just curious 
Hi.,
Kindly refer to this link for how to update the theme http://docs.wedesignthemes.com/dt_articles/updating-theme-via-wordpress-dashboard/If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Hi, I recently tried to update php and it broke the website. Website is showing heaps of warnings etc. I also updated the theme but its is showing same problems. Can you please help me with this. Thanks
Here are few warning etc:
Warning: Constant WP_DEBUG already defined in C:\Apache24\htdocs\crossfit\wp-config.php on line 87
Deprecated: Optional parameter $content declared before required parameter $attrs is implicitly treated as a required parameter in C:\Apache24\htdocs\crossfit\wp-content\plugins\designthemes-core-features\privacy\register-privacy.php on line 297
Deprecated: version_compare(): Passing null to parameter #2 ($version2) of type string is deprecated in C:\Apache24\htdocs\crossfit\wp-content\plugins\Ultimate_VC_Addons\Ultimate_VC_Addons.php on line 1483
Deprecated: preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in C:\Apache24\htdocs\crossfit\wp-includes\formatting.php on line 5397
Deprecated: Optional parameter $meta_key declared before required parameter $meta_value is implicitly treated as a required parameter in C:\Apache24\htdocs\crossfit\wp-content\themes\fitnesszone\cs-framework\functions\fallback.php on line 31
Deprecated: Constant FILTER_SANITIZE_STRING is deprecated in C:\Apache24\htdocs\crossfit\wp-content\plugins\timetable\class\sp-bookings.class.php on line 147
Deprecated: Return type of Requests_Cookie_Jar::offsetExists($key) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in C:\Apache24\htdocs\crossfit\wp-includes\Requests\Cookie\Jar.php on line 63
Deprecated: Return type of Requests_Cookie_Jar::offsetGet($key) should either be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in C:\Apache24\htdocs\crossfit\wp-includes\Requests\Cookie\Jar.php on line 73
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
I see where to “Add Code above ” but the red toggle will not slide to “enable code”. I did put some Google analytics in the header, but I was asked to paste a script ‘immediately after the opening tag ’. I do realize that your “Add Code above ” is not exactly that… but I was hoping it would work.
Hi.,
Can you please more details about your query, and help us better understand it by getting back with any Screenshots / Video references to our support team we will gladly assist you.
Thank you, we look forward to helping you!
The green sliders in the buddha panel will not slider either way to enable or disable functions. None of them will slider to red. I am trying to update my theme, but each time I try to the preview shows a critical error. I wanted to at least take care of that update, so maybe the sliders would then work.
Hi.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end.
Thank you!
Hello, i have problems with import demo data. I already import dummy data through Timetable – > import dummy data but nothing happens. I still see jsut blog in he first page and no home page in pages. What i miss? THanks, David
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Hello. My client bought this theme and its working at fitnessgames.gr. Today we changed server and from windows IIS now we are in Linux with Apache. Everything work except when i activate the plugin DesignThemes Core Features Plugin, the site stop working. I have to disabled it to start again. So with this plugin stopped, the frontpafe its full of garbage. Can you help me for what to do? The developer who makes this site its not exists any more so my client doesnt have the license to open a ticket in your forum. Thanks
Hi.,
Thank you for contacting us.
1) We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
2) Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
My client not have the code, because the theme prurchased from the previous developer. But he is willing to buy it again to gain support. My question is, if we buy it again, do you think that the new version is compatible with the version we have now? or it will brake everything?
Hi.,
Kindly share the version of your theme files so that we will check and let you know the solution.
Thanks!!
Hello and thank you for the reply. Finally found the purchace code and i’ve sent it through the form. The theme version is 3.8 and i tried many wordpress versions. Now its on 5.7.1
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Hi. Pre sales question:
1) Is there any way to use another gateway for training membership plans? I need to use Mercado Pago for WooCommerce
2) I need to make it work in a simple way: client pay for a membership and gets acces to different training videos and some images and text content. Is it possible to work in that way? How can I protect the videos to be private? Can be Selfhosted??
Thanks and regards
Hi Caparros07.,
Thanks for contacting us and being interested in our theme.
1 ) Yes, you can use Mercado Pago for WooCommerce for payments in our theme.
2 ) Sorry for the trouble, as of now we don’t have that option. We will consider it in a future update.
Hi, thanks. 2) So, how it works the content restriction? Would you tell me more?
(the knowledge base button gives 404 error)
Hi.,
Theme Documentation : https://docs.wedesignthemes.com/fitness-zone-wordpress-theme/
Paid Course of not available in this theme
Hello,
Is it OK to update WordPress core to V6.0 since the theme hasn’t had any updates since 2nd of March?
Best regards
Hi Epicnick.,
Yes, our theme is 100% compatible with WordPress version 6.0. You can update the WordPress and use our theme.
Note: To continue with our support you need to renew your support. Kindly renew the support period, more about support extension can be read here.
https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-SupportPlease follow the instructions in the below knowledge base link for extending the theme support.
Please refer: https://support.wedesignthemes.com/knowledge-base/how-to-extendrenew-your-support-period/
Thanks!!
Regards., DesignThemes Support.
Hey there, I have WordPress Website personal trainer downtown dubai when I import theme on Wordpress, I doesn’t show Fitness zone tab (Buddha panel). Can someone help me? How can Sort this issue. Thanks:) Regards: Jameelarananassar
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
Hi, website FitnessZoneVersie: 3.8 is giving errors after I update to 5.0. I also noticed the page builder is gone. Is it possible to update from 3.8 to 5.0 or will this break the website because I am missing a version? I also see a map fitnesszone-old. Anything I have to do with this or can I remove this?
Hi.,
We have two version Old & New – https://prnt.sc/utv8y3 So if you want to move our new version, you need to rebuild your site again because in our new version we used “WPBakery Visual Composer” page builder and in our old version, we used our inbuilt page builder.
So if you are using our old version, please update to version – 3.8
Note : We generally do not provide support for older version of the theme (version 3.8) and instead suggest that updating to the latest version of fitness will be best practice
Thank you. So actually you recommend to update to version 5.0 and rebuild every page?
Hi imediastars.,
Yes just build the site in a test folder and move it to LIVE once everything is built.
BMi is not working and site loading is slow
Hi BaDakhan.,
1) For your BMI calculation, Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
2) For site slow, most of it depends on the page content which compromises images. If images are properly optimized and you’re using a cache plugin and a good fast host, the speed issue shouldn’t happen on any theme.
You can try this plugin to increase theme speed – https://wordpress.org/plugins/wp-asset-clean-up/
Documentation: https://assetcleanup.com/docs/
Please refer to the Video: https://www.youtube.com/watch?v=_in5ZNZ3C-M
Thank you, we look forward to helping you!!..
Regards., DesignThemes Support.
I have purchased the theme, but I want to know how I can get the event page design https://fitnesszonedev.wpengine.com/events/ exactly the same, since I installed it and nothing to see as shown in the demo
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
sent credentials
Hi jarac794.,
The events page shown in our demo is with the events calendar version of 4.6. Now the events calendar team has totally changed the layout of the events page like shown in your site. If you need our demo layout, then you need to install the events calendar version 4.6.10.
Regards., DesignThemes Support.
as I get the version you indicate, check the folder in plugins and it does not come to upload it either in fitnessone old
Hi Jarac.,
Please have a look at this video http://recordit.co/XRYbsaswrk for downloading the version of events calendar plugin.
Regards., DesignThemes Support.
Hello, please help. Bmi calculator does not work. Can the height be set in cm and the weight in kg? Thanks.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Heloo, I succeeded with the installation and import of the demo. Sorry.
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Hello, I can’t import the demo, I can’t install the Unyson plugin. Please help urgently.
Hi.,
Thank you for contacting us.
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemesSo that, We import demo data for you.
Appearance > customize > Header Image not found
In the setting Header image menu item is not seen how to change the header image?
Hi.,
Please refer : http://docs.wedesignthemes.com/dt_articles/header-layout/
Hi, This article didn’t help me. Still couldn’t find the way to change the images and text in carousel. Please call me this number : +91 – 8089947074
Hi.,
Can you please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.
Thank you, we look forward to helping you!
I got that thanks. But the upgrade Tab is missing from WordPress I need to change the domain. I read a post that theme installed could have caused it. Kindly help me with this
Header image is not getting displayed Kindly let me know how to make it visible You can check it in the below link
https://theabsolutefitness.in/Hi.,
Header Settings : http://docs.wedesignthemes.com/dt_articles/header-layout/
If the issue persists, Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
I tried this but didn’t work for me, so I have mailed you my the credentials. Kindly do the needful.
Hi.,
We get the “Invalid user name/password” error. So please send us the valid WordPress login details.
Sorry for the inconvenience, I have corrected it now.
Please try the same, it is working now.
Thank you in Advance,
Hi Hari Prakash.,
We have checked your home page and we can see that the home page slider image is missing. Please have a look at this screenshot http://prntscr.com/1xssurj Is that the issue you are talking about? If yes, then we have added the slider background image for the first slide.
Please have a look at this screenshot http://prntscr.com/1xst1bq For adding the background image to the second slide and third slide just use the options shown in this screenshots http://prntscr.com/1xstdv5 http://prntscr.com/1xst81b
Regards., DesignThemes Support.
