Hi, demo content doesn’t load completetly, no images etc and WP bakery does not work, wants me to edit text blocks.
Demo : Make sure you have imported our demo via “unyson” plugin . If not kindly import the demo using unyson plugin – http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/ and check out the issue .
Note : It will completely reset your site . So , it will remove your current contents .
Images : Our theme contains full dummy content except the images Because of images used in the demo are not included for download, these images are copyrighted. If you are planning to use the photos we can provide the links to buy license.
WP bakery : Our theme is compatible with Visual Composer, but Visual Composer page builder works with only newly created pages , you cannot edit the Demo contents with Visual Composer. You can create new pages with Visual Composer plugin.
Regards., DesignThemes Support.
I buy the theme, but i dont load the site, you can see this in https://taofit.ec/
this site is installed in a windows server with php support.
Let me know if i have some trouble with this configurations.
Thanks in advance
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Hi, i just wondering how to change the 3 banners on front home page can not find the location to edit…. please help me
Thank you for contacting us.
Go to Dashboard > Pages > Edit the Home Page and move to Default Page Options meta box >
Full Width Section text box under the page editor. Here you can change the 3 banners.
Kindly, check the screenshot for reference.
If you have any other queries, found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
That area i dont have i look at options but this is my home page looks http://hakanakbulut.com/wp-content/uploads/2019/07/Naamloos.png
When i work at this whole revolition sliders goes AWAY i did upload demo and work from out there….. im stuck now pff
It sound you have edited our page under block editor https://wordpress.org/plugins/classic-editor/ , so kindly install classic editor plugin after that check out the issue .
If you still have any issues, kindly send us your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes So that we will check the issue.
last one: after the banner i got error on front page i get shortcode on the front page you can see at picture, and the bmi calculator can not find to replace american to europian and the language of it change.. http://hakanakbulut.com/wp-content/uploads/2019/07/aa.jpg
Go to wp-content\plugins\designthemes-core-features\languages\dt_themes.pot file here you can translate the text in BMI calculator.
Please follow the instructions in the below knowledge base link for translating theme.
How to translate our theme using Loco Translate
I downloaded poeedit and did change all in english to germand did no work and now i download the loco translate all the important words that needed translated have write still do not work after translate and save see nothing change in homepage….. the admin panel like to work in english but the hompage need translate few things in german i change on file and loco but no work
Kindly send us your WordPress and FTP login credentials via the right bottom form located @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
Hi, Im interested in this theme. I wanted to know before purchasing if this theme allows me to create a membership style site with the option to allow members to login, purchase a workout package and be able to keep track of their progress on website?
Thank you for your interest on our theme .
As of now we don’t have that option .
Hi, I have problem when i activate this plug in DesignThemes Core Features Plugin. I get an Technical Problems Site, If I delete manually the plugin I can access again to the admin panel … Can you please tell me what to do? Thanks
this is the exact message that I get when I activate the plugin “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and fix your issues ASAP.
How do i put the mobile menu on top of the site?
This is possible but it takes sometime to complete. So we will charge for that. It takes around 2hrs. So we will charge for that. Usually we charge $25 per hour. Let us know if you are interested. Let us confirm custom work – http://prntscr.com/p6rfq4
Hello, I have another problem. My theme is responsive, but it wont show the responsive page on my ipad. Can ou help me ?
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Hi, is there a way I can completely hide the zone above header menu? Since I do not plan to use users section for the moment.
Thank you in advance.
Just add this CSS code in Dashboard > Fitness Zone > Integration > Custom CSS.
Does your theme support PHP version 7.2?
Yes, Our theme supports PHP 7.2.
Hi, one more qeustion. Is there a way I cen preset post setting? Like Layout (right sidebar), disable author info, disable comments, atd. I need my client not to have to set these thing every time he posts a post. Thnak you.
Kindly watch the following video to get a clear view of your query,
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Thank you for giving us this opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:
Thanks in advance.
How do I get rid of this:
Fitness Zone Page Builder in DesignThemes Core Features Plugin comes with major update. In order to make your existing pages to work properly click Update Content button in Dashboard > Fitness Zone > Page Builder > Update Content.
I followed the procedures but the above warning still come up
I have installed demo content here.
Testingtoast.com/shambo it loads very very slow. Please help us in speeding this otherwise unfortunately we will have to use other theme for them and ask for refund.
Please fix that for us asap
Please follow the instructions in the below knowledge base link for increasing the theme speed.
Kindly refer the below link for how to fix Leverage browser caching issue,
W3 Total Cache: Minify SettingsW3 Total Cache: Minify Settings
We have explained it in this knowledge base article. Please have a look at it.
The purpose of the demo, we have included all the images and all the content, so it will take a little bit slow to load the theme.
After purchase and install the theme, you can customize the site and optimize the images, then add a catchy plugin to increase the theme speed.
Hello, I bought this theme in 2015. If I want the latest version 2019, should I buy the new theme or is it possible to pay only an upgrade? Regards
You can download the latest version of the theme files from the theme forest theme download section with the theme forest login account/theme purchase account.
We have updated the theme to the latest version 3.7 dated 2018.12.24.
Note: You can download the theme package and the theme documentation, you need to download the theme package from Theme Forest Download section with “All files & Documentation” option to get all files in the theme package.
Before update the theme you need to take a backup of your theme core file and theme settings. After an update on the theme, you can replace your files and settings with your customization.
Please follow the below instruction for how to update the theme.
If you need theme support from us, you need to renew the theme support.
Check this link for renewing the support:
Site died after the latest upgrade “There has been a critical error on your website. Please check your site admin email inbox for instructions.”
Anyone else with the same issue?
Hi, I bought this theme in 2015 and I have updated the theme at the latest version. The BMI calculator has stopped working. Any advice?
Kindly, mail us your site credentials immediately via the right bottom form located @ https://themeforest.net/user/designthemes?#contact So that, we can check and have a clear look from our end.
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FTP access login details ( FTP Host Name, FTP Username, FTP Password)
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