The whole system is very poorly made, I have never come across such a stupid theme and at such a price.
Author response
Hi there,
We are sorry to hear this but once we test the theme it works as intended and since we do not have enough information on your issues, in order to test this on your end, we would kindly ask you to submit a request at our help center and our support team will be happy to help.
You can always read more about the refund policy here but we do hope that this will be resolved and that you will reconsider your rating.
Best,
Mikado
super et client aime bien, facile a travailler
by inic 4 years ago
Great Support with (most of the time) the correct answer, right away !
very slow support - I had a major problem with this template and every ticket I have send receive an answer almost 2 weeks after - this is not professional
Author response
Hello,
We located your only support request #1959233 where we established that the average response time is 2 days. We've been in a bit of a rush these days, due to some major theme updates and we expect a 24 hours response time in the days to come.
If there's anything else you need help with, please let us know. Our professional support team is at your service each day, so just reach out to them.
Otherwise, please reconsider this poor rating, if possible. We'd appreciate it very much.
Mikado
Great theme, good support.
by maksy 5 years ago
From design, features, documentation to customer support. Everything is perfect and worth every dollar. Thank you very much!
Support is very fast and helpful
Great theme, nice design an support is reactive too
Mikado came through and fixed all errors. Seems to have been miscommunication. This is all I wanted and will definitely use this theme to it's fullest.
Great theme, really simple and easy to customise pages and layouts. My only gripe is I wish the theme would go into more detail when explaining some of the options available on the support site.
Beautiful theme, easy to customize, also fast and great support, thanks!
