18 comments found.
Product page image switching cannot be switched, click the thumbnail, the main image does not switch
Hi mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it for you.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers 
Guide for Add a new staff account: https://help.shopify.com/manual/your-account/staff-accounts/create-staff-accounts#add-a-new-staff-account
Kind regards!
Hello, I jusy installed the Fivo Homepage 4 on my shop https://29fcd8-2.myshopify.com/ but the pages included like the About Us, FAQ, etc. are missing. When I try to uplaod the main zip I got after purchase it said the header/liquid file is missing so I just uploaded Homepage4 zip as per your instruction guide but confused how to import the other data included with the theme. Thanks
Hi Mate,
Thanks so much for using our theme. Please take a photo screenshot with description about your problem. Then send with admin + ftp information to : engotheme@gmail.com Our technical team will try their best to help.
Kind regards !
Hi mate,
We don’t understand what you mean
Could you please be more specific about the problem you’re having.
Kind regard!
The background prompts me that the editing mode is not compatible, not that the current template editing mode is not compatible with the latest shooify
Hi mate,
Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it for you.
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers
Guide for Add a new staff account: https://help.shopify.com/manual/your-account/staff-accounts/create-staff-accounts#add-a-new-staff-account
Kind regards!
Hello, I would like to know if it is possible to customize the font colors of the titles in the Breadcrumb of the pages. For example “About us”
https://fivo-store-demo.myshopify.com/pages/about-us-2Thanks,
Fabio.
Hi mate,
Please send your support request via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hallo, it is not possible to integrate any filter function options in this theme?
Hi mate,
No problem! You can use any app with the feature you want
Kind regards!
is there a way to add a second button to the slideshows?
Hi mate,
Please send your support request via: engotheme@gmail.com
We will check it for you!
Kind regards!
I made this purchase decision because I read your theme was 2.0 ready as per your comment below.
—
“Hi mate,
Thank you for your interested in our theme.
This theme supported Shopify 2.0.
Fivo really is a very wonderful theme. Hope you will buy Fivo theme and become a our dear client.
We believe you will be satisfied!
Kind regards!”
Could you please clarify this for me, I hope it is a misunderstanding but filters are quite key for my setup.
Thanks, Jan
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hello team,
I have purchased a shopify theme for my website. In this lot of things are working but some functionality is not working like wishlist etc. Main problem is wishlist is not working in my website. I looked into it wishlist is using ajax functionality, while we are click on wishlist icon then wishlist is not updateing its list.
Please help me out in this.
Thanks & Regards, Mohit Pal email – mohit_pal@wedmegood.com—cc
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
One last question Does this officially support Shopify 2.0? As it seems it was published earlier than the official release of Shopify 2.0.
Hi mate,
Thank you for your interested in our theme.
This theme supported Shopify 2.0.
Fivo really is a very wonderful theme. Hope you will buy Fivo theme and become a our dear client.
We believe you will be satisfied!
Kind regards!
Also, in case the theme does not meet my expectations do you offer a refund or at least a trial before purchase?
Hi mate,
Thank you for your interested in our theme.
Refund: No problem. You can see Envato Policy.
Fivo really is a very wonderful theme. Hope you will buy Fivo theme and become a our dear client.
We believe you will be satisfied!
Kind regards!
Nice work, one question before I buy, will this theme get updates? I see one similar theme of yours (Brilaly) never got any updates. Also does it contain Shopify apps from Shopify store? Will I be able to update those apps, once they have newer version? Thank you in advance!
Hi mate,
Thank you for your interested in our theme.
No problem. Theme is always updated if there are any new features.
Currently, the theme works well!
Fivo really is a very wonderful theme. Hope you will buy Fivo theme and become a our dear client.
We believe you will be satisfied!
Kind regards!
Does this support theme support video on the product page?
Hi mate,
Of course! You can see it: https://prnt.sc/1c4xw1f - Guides online: http://landing.engotheme.com/shopify/fivo/documentation/index.htmlKind regards!
Congratulation, best of luck with sales
Thanks so much
Nice work…..GLWS
Thanks so much
