Hey I need your help. I didn’t get response yet email@example.com
We replay your mail and hope that you can fixing your problem properly. You are welcome every time for any kind of help.
If you have any question please contact to our support mail ( firstname.lastname@example.org )
I didn’t got response from my request I sent per mail and per contact form here.
Thanks and best regards
If you are not trusted client for us then, we are not supported to you
When you through mail to our support team from your envato account, Then we make sure 100% support for you.
So, please send mail to our support team from your envato account. We are always with you.
But I am trusted client! I am registered here and I used also the E-Mail form here to contact you without answer or reaction. I have a customization request as an extra job.
I didn’t get response yet for my question
Already we sent a mail to you. But mail delivery report failed. That’s why you can’t got the answer.
Please read the documentation in the download file.
(or)If you give us your cPanel information then we can install it
hi again.. i just sent you a new supportrequest .. thanks in advance
Hi There, I sent 2 mails to support but they don’t response. I bought the Flanger template, everything works fine but I can’t get the nice menu. The side works with some other buttons. Is there an extension for the Menu?
Hi, We can’t contact with you for mail delivery problem. This issue not for us !! So check your mail server.
You can also contact with us with skype ID: ” atooar “
This template says that it’s well documented but I seem to be having a had time finding any install instructions. Sent out an email on may occasions and haven’t got a response
We try to contact with you. But failed for mail delivery problem. This problem not for us. If you want and If you give us your cPanel information then we can install it. So check your mail server and send the mail with your informations to our support center.
Note: Follow documentation for installation with step by step
I don’t have a step by step instructions, that’s the problem. How is it your not able to reach me through mail delivery and I get mails from envato and how I’m I to send an email to your support center if you don’t respond.
fyi: I got this response in my mail so it’s really puzzling that you can’t reach me
Give your E-mail address we will contact with you
Hi, I did get some assistance but for some reason the site went blank. It’s just a blank white website. It need to be re-installed
We cant understand whats the problem of your E-mail: email@example.com. We try to contact with you. But failed for mail delivery problem. This problem not for us.
Please give your another E-mail address
The message doesn’t go through when I respond to your email
To explain what I’m saying:
“Someone had installed on the template for me but something went wrong so they re-did it, now the website is blank. Nothing shows on the site and it needs to be re-installed. I been sending out emails but no response”.
Install Quick_install file with Sample Data.
I’ll do that and get back to you if I’m having any problems
you can also contact with skype: atooar
How to edit module suffix music_feature?
Sorry, Support is expired for you. And thank you
Putz! What harm has to answer only one question ?
Hi, we have reported already 11 days ago the several issues that we are having with the FLANGER template asking you to fix them, but till today still no response at all. Since then we have re-contacted you several times, via the Contact Author and via email, but no answer from you.
Our support is not expired, still 5 more month to go!!
Still no response from you at all. Tomorrow it will be 2 weeks since we first contacted you. We purchased support, but do not receive support!!
Still no response !!
17 days have passed now since we have first contacted you with our support request. And still have not received any response yet!!
We URGENTLY need you to address the outlined issues that we encounter with the FLANGER template.
Sorry for inconvenience, Our mail server was some problem. Now it’s fine. Please resend your email to our support center (firstname.lastname@example.org)
Did I miss something or does this not work on wordpress?
This template is build with Joomla CMS not wordpress
Hi there, congrats for the nice template. But now i need help to get several features “responsive” – pls help!
Pls, contact with our support team (email@example.com)
Your message (ThemeLan Support Center) from 19.08.2016: “Sorry for inconvenience. We update this template for this issue, Just wait.”
Now we wait….wait….wait…wait…..????
check your email
Ok, nice answer: “check your email”. But nothing is in the email???? That was a little joke, or?
We send email to your email ( firstname.lastname@example.org)
Hello I Purchased this template and sent you an email 2 days ago at your support email address, I requesting assistance with the features within the Template. i can not install the Quickstart as I already have a working Joomla site. Where is the documentation regarding the template so I can understand on your demo what extensions your using in each location and Also where do I get the extensions included in my purchase as I only installed the template?
Sorry for inconvenience, Please check your email
Love the template, but have a question. Does you template allow for mp3 music files (as an album) to be downloaded free to a .zip file
Hi, I have purchased and uploaded. I am reading the directions for “Install Demo Pack.” Where do I find this “Demo Pack”? I want to have the identical site to your demo. Thank you!
Just install the Quickstart file (from your download folder) on your server from your
Thank you! I am now having trouble with the logo. When I change it to my custom logo, it does not sit where the flanger logo sits, it sits lower. What size should it be?
It will be 284×174
Hi and thank you! I have placed the logo with the correct size, but it still does not set properly. There is a space between the logo and the navigation, with a large space above.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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