PassionThemes supports this item


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66 comments found.

Hi PassionThemes. Purchased / tried registering in forum but received “Unable To Validate Purchase Code” notification. Contacted you directly via your profile page but wanted to make sure I able to connect. Thanks!


Could you please try again? Maybe our hosting was down for a maintenance. Let us know if registration works for you properly.


I’ve followed your instructions and waited many times and tried to reapply for PassionThemes support but I continue to get “Unable To Validate Purchase Code”. I’ve tried again and again with no success, same message, and my need for help in support has now become URGENT.

I have sent you emails with my support question included + purchase code for proof via the contact form on your profile page. I do hope you will help answer my theme questions since I’m unable to be granted access to your forums for whatever reason. Again, your assistance has now become urgent. I appreciate and look forward to your support.

Hi, Sorry for this inconvenience. Registration is now works properly and you can register. We take care of your problem in the next 24H.

Hi I don’t know if it was answered already . pre-sale question I would like to know if it possible to put the blog part as a grid thank you and beautiful theme

Hi! You can only put blog posts into two columns layout. You can see this at the demo site

Hello! I am not a computer expert, I’m learning HTML/CSS thing, so I’m sorry if the questions sounds silly: - is it possible to put some box more than once? Like, for example, 2 or more products boxes? If it is possible, would you please tell me how to do it? - is it possible to change names of boxes? Like “about me”, “about product” etc. I’m sorry for trouble and thank you for helping! Have a nice day!

O, cze??! Czy to znaczy, ?e mog? pisa? do Was po polsku? :)

Tak, jak najbardziej mozna po polsku. Idealnie bedzie jak dalej bedziemy si? kontaktowas przez wspomniany serwis. Zarejestruj sie i utworz nowego “ticketa”.

Zarejestrowa?am si? i napisa?am, czekam na odpowied?. Dzi?kuj?!

Hello, I’m trying to add pages but they use the post’s layout and it’s restricting the content I’m adding to a separate page. Is there a way to get an edited script to add within the “custom layout” option, or additional code I can add?

Hi! It’s the way how Tumblr treats the custom pages. They can use post layout or custom layout. In the custom layout an additional html code must be added which includes all the content.

I just want to have a different width from the posts for the page, is there anything I can do?

So I can only have two social icons in the top right corner? I would like to add a third one. That’s a bit limiting to be able to have only two. I would be grateful for your answer. Thanks.

Hello, I was purchased the theme and running on my website at, I need your help to fix some things on my website. Please contact me by email Thank you so much and looking for your reply. Regards, Tuan

Hi Tuan. Please use our support website at