604 comments found.
Hello,
Did you received my message ?
Sorry for asking, but I need this demo4 installed urgently
Thanks a lot, Vince
Hello,
Yes I received, but haven’t tried yet, I have other jobs to do.
I’m able to check on this tonight.
Cheers, Erik
Thanks for your reply.
It’s all solved now. Quick and easy thanks to your support
Your welcome!
Cheers, Erik
There’s a recurring nag asking to install woocommerce and contact form 7. I don’t want to use these plugins but the nag persists even when I dismiss it. How can I make it go away for all users? I’ve installed the required plugins but I don’t want these.
Hello. These are required plugins of the theme, you can just install them and not using them, what’s wrong with that?
Cheers, Erik
Because I don’t want to bloat the site. I know these types of notifications can be dismissible, I don’t use contact form 7, don’t need woocommerce right now and they are not required, they’re recommended.
Thanks
I don’t feel comfortable sharing admin credentials on a public thread. I’m happy to share it with you in a secure way.
You can send me an email directly to me via this form. It won’t be published anywhere else.
Cheers. Erik
Because I don’t want to bloat the site. I know these types of notifications can be dismissible, I don’t use contact form 7, don’t need woocommerce right now and they are not required, they’re recommended.
Thanks
Ok, I received your email. I will check your site and see what I can do about this.
Cheers, Erik
Thank you. Please let me know when you’ve completed it so I can remove the user.
Sure, I will notice you on the provided email address.
Cheers, Erik
I’m getting errors when importing demo content into a new site.
Hello and thanks for your purchase! Please send me your login credentials in email to me, and I will check on this.
Cheers, Erik
I don’t feel comfortable sharing admin credentials on a public thread. I’m happy to share it with you in a secure way.
That’s why I suggested the form here, where you can send an email directly to me. It won’t be published anywhere else.
Hello, i want to change the social media links in the footer, how can i do it? i dont find the settings…thanks a lot.
Hello and thanks for your purchase!
Please check the corresponding part of the documentation.
Cheers, Erik
Hi Buying a theme and not being able to work right away really sucks. Please install demo number 3 BLUE at registocriminal.pt
I need to deliver this in 17 hours please be quick, Thank you
Hello and thanks for your purchase.
Please folllow the steps in the official documentation about the installion and demo import process, if you follow the steps precisely, it is going to work as expected.
Cheers, Erik
Hi, the documentation is not Clear as it should and this is taking to much time, I prefer a refund and get another theme. Please let me know how can I get the refund. Thank you
I’m sorry. Please describe me what part of the documentation is not clear, so I can correct it. You can read about the method of refund here.
Cheers, Erik
Please support me, thanks.
Helllo,
It seems to be changed for me comprared to the demo… any thoughts?
Cheers. Erik
Hello, the blog page doesnt work and i cant change the footer with the §flatbook” sign on the left side. Also i cant chnage the mailchimp newsletter area. Please let me know ho that can be fixed!
Hello and thanks for your purchase!
Can you explain with a bit more details that what is not working, and what you expect? Also, if you send me login credentials to your site in email, I can check it for you.
Cheers, Erik
Hello, thanks, the blog page is not working http://www.die-selbstliebe-fibel.de/?page_id=21 >>> and i cant change the newsletter form on the laningpage and i want to change this (2022 © FlatBook) which is on the left side on the bottom, i cant chnage it… and the plugin Advanced Custom Fields PRO is not working
Please send me your login details in email and I’ll look after this for you.
Thanks a lot, but the Button on ther right side “Purchase” ist still not customizable…can you please do it. Thanks a lot for sur support.
How to set up the anchor ids? So people can go faster to the sections?
What you would like to customize regarding the “Purchase” button?
You can set up anchor links like this: https://happyaddons.com/add-anchor-in-elementor/
Cheers, Erik
Hello, i would like to customize everything which is a not in my language (itrs a german website) b: i want to change the colour and the link in the button…so please make it customizable. Thanks a lot.
Hello, i need an answer please. I want to put the ads but like this i cant do it.. i need to cusotmize the button anhd decide bymyself if i want he button or not. thanks a lot.
Sorry for the late reply, this is not my full time job. Which button are we talking about? I’m not sure… please send me a screenshot in email and describe what exact customizations you would like to have.
Cheers, Erik
All good, thanks a lot…but the first Button ist not working …all the others does…the first button under the main image on the top https://www.die-selbstliebe-fibel.de/ why?
And please have a lokk how it look like on mobil phones…not nice? What happend there?
I cant attached images in the email.
Hello, i just bought your theme, but it cant be used beacuse it missing the Stylesheet style.css. so how is that possible? Please fix that.
Hello,
Thanks for your purchase, and sorry for the bug. As a quick solution, I can fix it for you, if you give me FTP and WordPress access to your website via email.
Cheers, Erik
Hello and i imported the demo datas from version 4 but its also not working…so please fix this.
Have you followed the documentation of the import process step by step?
It is not working…as im telling you..so why? If that is not woreking i will have my monesy back!!!
there are two themes child and normal…which one…there is no fille wiht the name in the documentation…so which one is it?
The Demo 4 dosnt work….so please let me know…otherwise i will have my money back
I bought 3 themes…this is the only one which makes such issues…thats notz ok
Read the documentation before asking for support, every aspect of the usuage is covered in details. Beyond that, if you doesn’t feel satisfied, just issue a refund.
El plugin “Advanced Custom Fields PRO” que está incluido en el paquete de Flatbook, necesita actualización, pero me pide la clave de licencia,. Por favor, ¿me podéis pasar la licencia? Gracias
Sent in email.
Hola No consigo descargarme las demos y las necesito para crear la página que quería Estoy totalmente desesperada porque he comprado esta plantilla y no puedo conseguir ningún ejemplo de los que muestras en la demo Por favor, necesito ayuda ¿cómo puedo instalar estas demos? No las veo en el paquete que me he descargado Gracias
Hello and thanks for your purchase.
Please download the latest version of the theme from themeforest.net > username > downloads. Than, refer to the latest documentation about the installion and demo content import: https://docs.eriktailor.hu/flatbook/
Cheers, Erik
Ya he conseguido importarlo, pero cuando termino de configurar todo y estoy lista para editarlo, me aparece una pantalla sólo con las entradas de blog. Yo lo que quiero es la demo 2, adaptarla a mi libro. ¿cómo puedo hacerlo? No encuentro la manera de partir de base con esta demo y desde ahí hacer los cambios. Gracias
You can send me your login credentials in email, and I will check after your importing problem.
Cheers. Erik
Hi,
I installed your new release and I would like to know if it is possible to run back to a not major previous version.
Best Joël
Hello, and thanks for your purchase. Which version would you like to have? I can send you in email if you give me an address.
Cheers, Erik
Hi, I’ve just bought and download the theme. I have a problem with the demo content which I can’t import. I’m waiting a long time but nothing happen. Do you have an XML file to import the demos ? Thank you
Hello and thanks for your purchase! Sure, please give me your email address (or text me via the form on my profile page) and I’ll send the XML file. Which demo are we talking about?
Cheers, Erik
Hello. I’ve sent you my request via the form Thank you.
Replied! Cheers, Erik
Hello Author,
I’m reaching out to ask about a major problem I’m experiencing after I completed a recent template update. If you visit the site you will see it only shows a white screen with a loading circle spinning. This has been like this for a couple days.
Site: https://www.awesomeeventsolutions.com/
Can you please help with this?
Hello and thanks for your purchase!
I think the issue is because you not have the included ACF Pro plugin installed and activated on your site. Please check this, and if this doesn’t solve it, send me an email to erno22szabo@gmail.com with your WordPress login credentials, and I’m going to fix this for you.
Cheers, Erik
Thank you Erik for your prompt reply. Much appreciated. I did what you instructed and it didn’t solve the issue completely. The white screen with the loading circle spinning updated to a Home page without my design. An email was sent to you as instructed.
Just replied to your email.
Cheers, Erik
Hi I have issues installing the demo theme somehow I can only display the blog page as first page I dont know how to set up the demo that it looks like in your preview on theme forest. to set the home page as main page
Hello! You have to go to Dashboard > Settings > Reading and at “Your homepage displays” option set Home as the Homepage, and Blog as the Posts Page, and Save it.
Hi
when will your theme support latest Wordpress version 5.7.x?
Last support version is 4.6. Is this theme no longer Maintained?
Hello, I want to build a website that sell pdf files to be read online only, which means buyer cannot download the file and buyer can have access to the file for a specific period of time like 6 months. Does this theme provide these options? Thanks
Hey. Is this item still active? The demo link doesn’t work :/
Hello, a demo oldal nem tölt be. Kérlek, javítsátok! Köszi
Hi, sorry I am new here, I have some questions. Is this price one time only 45 dollars, or are there additional costs? like a monthly fee?
Hi – I am having problems with video insertion on the main page. I am not able to see the youtube video at all. Is there a common set of problems that occurs? The source video is unlisted, does it need to be public?
Nevermind, it looks like that field only accepts embed links, not the full youtube link. Your documentation should be clearer.