eriktailor supports this item


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488 comments found.

p.p.p.s After setting up the word press theme files only, I imported the XML. file for the demo too, but still no luck. tnx

Reply in your latest comment. Cheers, Erik

Hey Erick, It says you may take up to 5 days for responding. Frankly today is the only day i got to work on this site. I tried everything to make the install look the demo, but it didn’t work. I don’t have the time to build the site from ground up, in a day. I chose it for the demo specifically. I really like your theme, but sadly I had to ask for a refund and go with something I can finish and deliver today. thanks

Hello, thanks for your purchase – and sorry for the bit delay of reply – i was on holiday at the past week.

Regarding your problem, have you followed the steps of the Import Demos part of the theme documentation accurately? If yes, I need a more detailed explanation of the issue you are experiencing, while trying to import one of the demos.

Also it would fasten the support process, if you could send me over your wordpress admin login details in email, so I would be able to check your backend directly.

I kept your refund request open for now, as i’m not quite sure about you have read the documentation carefully before asking for support.

Cheers, Erik

HI Erik Thanks for getting back to me. Sorry I didn’t check into this account earlier. after the weekend i got back into the groove of work and other to do lists. Sadly i ended up installing another theme, last weekend as I needed to have the website up. If you could honor the refund i would appropriate it. But i will keep your template in mind for future projects and when i have enough time to work around things. thanks

Replied to your other same comment. Cheers, Erik

Great theme! Got one question, I would like to make the nav bar transparent. Could you help me out? I’m still kinda learning Wordpress. Thanks!

Hello, thanks for your purchase, and kind words! :) Sure, add the following to your css at Appearance > Customize > Custom Css:

#site-navbar { background: transparent !important; }
.navbar-fixer { height: 0 !important; }
Let me know how it worked out. Happy customizing! Cheers, Erik


I bought the FlatBook Theme. In the “Content Area”, when I add a “Video Section” and fill the gap with a url from Youtube (like that, and like that and Save, all look like OK but…Video is not shown in my WebSite. What can I do???

To give more information to you, I have wanted to be sure that problem is not about Plugins adding a “Custom Section” and adding all the code from youtube (like that <iframe width=”560” height=”315” src=”” frameborder=”0” allowfullscreen></iframe>) and Video is shown whithout problem. It is not a good solution.

Please help me. Regards

Hello, thanks for your purchase! In the Videos Section, you always need to enter the embedding url of the chosen video, instead of just copy pasting it from the browser window. So in this case, you need to add this in your Videos Section:
I know there’s not enough information in the documentation about how to get the youtube embedding url of a video, but I have already been warned and more detailed guide and example will be added to the documentation in the upcoming theme update. Cheers, Erik

Thanks Eriktailor, This problem has been solved.

Great! :) Cheers, Erik

Hi again Eriktailor, You know I bought the FlatBook Theme. I contact you for the following problem: When I use “Samples Section” and I add an Image, I can see it in my computer but in my mobile phone I cannot see it. What is the problem?

Regards, Thanks

Which image of the Sampes section you don’t see on mobile view? Background image of the section / image in one of the sample items / etc. Please specify! Cheers, Erik


Skappy75 Purchased


The theme is pretty good, although I’ve had some troubles with it. FOr instance, I wanted to remove the padding on section elements, but it was still overrided by some online css. And I couldn’t fix it because according to firebug, the original file was on #2, which isn’t a path I understands really well, and I’m not comfortable with SASS so I didn’t want to randomly check every CSS and php files to see where this css line was. Anyway, I fixed it thanks to the custom css and adding an ”!important” after my line so it’s #1 priority overall. Not specially proud of me but it works, and anyway that’s not the point of my message.

I’m contacting you because I want to use a shortcode, and it doesn’t work. I know I’m not the only one (according to other’s people comments), but I really need this shortcode. I use it to insert some php code, which is used for an include, which aims to put a form which sends an automatized mail.

Before you say anything : - I couldn’t find a plugin that fits my need, and that’s why I coded it in php - Even if I did, still, my shortcode doesn’t work.

So, I’m in need for your help ! Thanks in advance !

The page where it doesn’t work (using your page builder) : The page where it works (using a standard WP page) :

good day erik ,even if i’ve customised all colours through ‘customise > colours’, still some of the turquoise of the demo is appearing (#5BC1AF) namely : in the hover of ‘link blog post’, and in the hamburger icon of the mobile version. how could i override this and place another colour? (for hover could be #1461ad , for icon could be #ffffff). shall i add css lines to “style.css” or directly edit “flatbook.css” file? many thanks!

Hello, thanks for your purchase! You can add the following rule to your css, by navigating to Appearance > Customize > Custom Css from your dashboard:

.navbar-toggle i, .navbar-toggle:hover i, .navbar-toggle:focus i { color: #fff !important; }

This is for coloring the hamburger icon on different states.

For the ‘link blog post’, i need more details to target the element, so please tell me more details / or send me a link or screenshot where the issue occurs. Cheers, Erik

thank you Erik for swift reply! for the ‘link blog post’ issue, here’s an example : if you hover on the pic, you see the turquoise still there. how could i change it into another colour? many thanks again!

an additional request: my website is in polish, so i’m getting things translated. 1) for the months and dates I see it’s easily doable by switching the website language in polish under ‘settings’. 2) for the blog sidebar, i see i can do by adding “Title” to “Customizing > Widgets > Blog Sidebar”. 3) and here is first question : where to translate in single posts the commentary part ?like “leave a reply”, “comment”, “submit comment”, and so on… ? 4) second question: where to translate the “Search” in the search bar? many thanks again!


tarasom Purchased

Hello! I tried upload demo but It’s doesn’t work. Can you help me with this? Site