Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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19731 comments found.

Is there an issue with Instagram feed? Always saying unable to connect 200 error or Failed to load resource: the server responded with a status of 403 () support has expired just wondering if its a general issue?

Hi,

We haven’t got any report about that yet. Can you check the Instagram username on a local Flatsome test installation? It mostly happens if Instagram rejects the connection from a web server.

Just tested it and same problem occurring? However tried a different hashtag and that worked?

Is there a way to add some notes in Catalog view? such as QTY DISCOUNT. Some items I have qty discount but the price shown in catalog view is without discount.

Hi,

You can use the “Top Content” section of the product editor (Extra tab) or a 3rd party product page field plugin.

Getting Fatal error: Can’t use function return value in write context in /home1/kuzco/public_html/wp-content/themes/flatsome/inc/helpers/helpers-shortcode.php on line 444

Hi,

Please contact your host and ask them to update PHP to v7+.

Hi guys, your theme looks brilliant does it work with WOOCOMMERCE MULTIVENDOR MARKETPLACE by wc lovers?

Been looking for a vendor theme and this looks brilliant

Steve

Hi,

Can you join our official Facebook Community and ask that to our +15K active users?

BIABARILEE

BIABARILEE Purchased

Hello. I would like to add icons to “My ACCOUNT MENU” ANy function for that? Please help Romeo

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

zxcvbn.min.js is loading for every non-logged in user on every page. I can’t find a location to turn off lightbox. You can take a screenshot to help me.

Hi,

You can disable Lightbox from Flatsome>Theme Options>Style>Image Lightbox. Flatsome doesn’t have a “zxcvbn.min.js” file.

When I choose to add Woocommerce Custom Products element and I choose 4 columns display, it just show 3 columns instead. The other Woocommerce Products (Best Selling, Featured…) elements work fine with 4 columns. Please take a look and revise if possible.

Thank you.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

On your demo there is much of beautiful examples, for example FEATURES category. But I don’t see this in my project. I installed demo content and don’t see FEATURES menu. And I don’t have sub-categories in SHOP menu like on your demo.

How to see it in my project?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

Hi! How to change the font in the text editor?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

My best selling items Carousel on home page under the slider has slightly blurred images and so does my main images in shop unless i roll over them so it shows a larger size. Why would this be? Is there a default images size to set in the theme?

Thanks

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Our support team will be happy to assist.

Thank you.

Great help, I will never buy any theme you people create again

This is not our official help desk. If I try to support here, how can I track it? I asked you to open a ticket because it was for your benefit. And it’s obvious that your current account isn’t the account that you purchased Flatsome. Most pirate users are trying to get support from here.

Thank you for your understanding.

Can I use Flatsome with Visual Composer (page builder plugin) without problems?

Ok got it. Do I have to disable something or just install Visual Composer and not use UX Builder?

No need to disable anything. You can also use UX Builder separately. I mean UX Builder doesn’t recognize VC shortcodes. You can build a page or block with UX Builder without using VC. Just can’t use on 1 page at the same time. Please give UX Builder a shot before giving up. :)

Well, that’s the best solution. I really like UX builder and I hoped I can use it despite having VC installed. Cool! :-)

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