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Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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22712 comments found.

ncass

ncass Purchased

Guys can I get help with the search function of my site please?

It comes up below the box when I type in something into the search box.

But when I hit enter it goes to the blog page? – Can I disable the enter button on the search?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

birken

birken Purchased

hi guys, i have lost my mind i cant setup paypal anymore: what PayPal IPN url do i use for setting up paypal?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

neoDIRECT

neoDIRECT Purchased

Hello, I want to set a shoes store. I need to show availble sizes of the shoes on shop / catalog / archive pages. I can not find any demo that shows attributes anywhere else but the product page. Will I achive this any way? Or is the theme compatible with a plugin that will do this? And also what filter plugin works well with your theme?
Regards, Dominik

Hi,

Can you take a look at this doc? This plugin may help you to achieve that.

I Know i have support expired, but i have a small question.. on the maintenance page i added a newsletter but it is not submitting the form? is there anything i need to change?

Hi,

Contact Form 7 doesn’t work while Wordpress is in maintenance mode.

When will Flatsome theme support the woocommerce blocks. When I add the checkout block it doesn’t show any payment gateways

Hi,

That’s a new feature and our developers are working on it.

Question, what’s the different with the $59.00 Theme to those $3.99 Theme? Site offering ‘full theme option’ or $3.99 said the buyer can access all the feature of the theme however there will be no customer support or something.

Hi,

The sellers other than Theme Forest sell Flatsome illegally. This page is the only authorized page you can buy Flatsome with a valid license and support. Others steal Flatsome and many of them inject malware into the codes.

Every time I try to contact you the box disappears before I can send it. So I am writing here. The support system is not good. I cannot get my ADD TO CART buttons to show on the shop page for the products. I have tried every configuration and a new install. Also, I have requested to be added to the forum on Facebook, but nothing. Don’t offer support that people cannot get to/

Hi,

You haven’t submitted any tickets yet. We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Please also take a look at this doc to check how you can submit support tickets correctly.

Hi! my ticket is being ignored again. It has been 4 days already since I sent admin access for our site. Please answer the ticket. THANKS!

Hi,

Sorry for the delay. I’ve sent an urgent request to our Help Desk. It’ll be answered very soon.

Thank you

victaurus

victaurus Purchased

good day. i hoep you are well.

is the a setting to change the colour of the mobile/flyout menu background colour.

victaurus

victaurus Purchased

not to worry. i changed it with css

Hi,

Thanks for letting us know :)

I have a problem with the text editor, when I double click on a textual content from the ux builder, the editor that appears on the left turns out to be unusable as if it were disabled. How can I go about solving it? I send a screenshot https://ibb.co/jDkBDsy

Hi,

Please deactivate all plugins except Woocommerce and check the issue again.

I solved, the problem was the Variation Swatches for WooCommerce plugin that was in conflict with the ux builder, I proceeded to disable this plugin and install the correct one as suggested in the official documentation https://docs.uxthemes.com/article/305-how-to-enable-label-image-and-color-swatches-for-variable-product-variations

Hi, is this theme compatible with DOKAN multivendor marketplace?

Hi,

Yes, it’s compatible.

WooCommerce Product Addons does not work with your theme. I bought the addons. It becomes useless. Fix the problem.

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