Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

4.81 (6,628 ratings) 4.81 stars
Cart 173,939 sales
Recently Updated
Well Documented

UX-themes supports this item

Supported

This author's response time can be up to 2 business days.

25217 comments found.

redbuzz

redbuzz Purchased

Hello,

I installed the plugin “WooCommerce Additional Variation Images” (official from WooCommerce) except it is not compatible with Flastome. Woocommerce support my indicated the following message:

« In order to fix this, the developers of Flatsome should be able to modify the Flickity carousel integration to get it work with the Additional variation images extension. Alternatively, they could turn off the Flickity carousel and use the built-in lightbox, so that both of these work out-of-the-box. »

How can I solve the problem Yours truly

(Google translate )

redbuzz

redbuzz Purchased

Hi,

But it does not work in vertical gallery mode. Is there a way to make the plugin work with your gallery by default

Thank you

(Google translate )

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

redbuzz

redbuzz Purchased

It is done . thank you

(Google translate )

My website http://bietduoc.net/ shows an error when upgrading wordpress

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Can someone help me solve the problem, this problem in the video https://www.mediafire.com/file/4ex7veri6onswzm/Untitled+Project56af39.autosave.mp4/file

please solve the problem

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hey, would you guys consider incorporating the Rank Plugin API? https://rankmath.com/kb/content-analysis-api/

Hi,

You can vote on an existing feature request or submit a request here for a new feature you want to see on Flatsome.

Top rated features will be included in our developer’s to-do list.

Hi, I’m checking out the demos. For https://flatsome3.uxthemes.com/demos/shop-demos/slider-cover/ can we do vertical sliders instead?

Hi,

Unfortunately not. Vertical sliders are not supported for now.

cdcg22

cdcg22 Purchased

I been using Flatsome for years. It’s my favorite theme. one suggestion. Can you guys add wechat to the social icons that go in the header so I don’t have to use html or a block to add it

Hi,

You can vote on an existing feature request or submit a request here for a new feature you want to see on Flatsome.

Top rated features will be included in our developer’s to-do list.

in your theme can one set sticky header for specific pages?

Hi,

Sticky header is global. But, you can hide it with custom CSS for specific pages.

cayosar

cayosar Purchased

When I try to change the FONT typography on the theme option, nothing happens; do you know what may be blocking it to change the font?!

cayosar

cayosar Purchased

I fount out that I can’t change the font when the CHILD THEME is active; when it is disable it, the font changes correctly

cayosar

cayosar Purchased

*and after I reload the page it says “default browser font family”

Hi,

Can you submit a support ticket here?

Hi, ever since updating to 3.13.1 the ‘show quantity in stock when low’ does not show the available quantity on the product page. I have set the low stock threshold to 2 and previously quantities of 1 & 2 always showed in front of the ‘in stock’ label while now it has disappeared. Please advise. Thanks.

Hi,

It looks like an individual problem. Can you submit a support ticket here?

Dear Flatsome, I sent a support request some time ago while my support was still valid ref 132331. I have never received a reply. My support has now expired but I am not sure whether I should sign up and pay for more support if nobody will reply again! Please advise what’s the best thing to do. Thanks

Hi,

I’ve informed our Help Desk. You’ll get support regardless of your current support status.

Hi, i’ll like to have the follow icon text in english insted italian, i don’t know why but i’ve two follow icon in italian and the other two in english. Thks

Hi,

You can translate them with the Loco Translate plugin.

What is the maximum number of products per shop/category page controlled by Flatsome settings?

Hi,

It can be set in Flatsome>Theme Options>WooCommerce>Product Catalog > Products per page. There is no maximum number. You can enter -1 to display all products on one page. But please be careful because it will harm the performance if you have too many products.

We have “20” in our settings under Flatsome>Theme Options>WooCommerce>Product Catalog > Products per page, but all shop/category pages only load 17 products.

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

I’m trying to fix a problem for a mutual client. The left menu (logo in middle) is just showing the right menu. I can’t find a way to fix this. Customize shows the correct menu, but not on the front end.https://nikkacorp.com/

Hi,

Please submit a support ticket here from the account where Flatsome was purchased.

Hello,

Is your template full supported with latest version of Woocomerce and Wordpress? I saw that you are support old versions.

Regards

Hi,

Yes, the latest version of Flatsome is compatible with the latest versions of WooCommerce and WordPress.

Nevermind. Solved it.

hi, in the image selection box in my UX Builder I cannot select the image, is there any way to fix it? thanks!

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

simpl

simpl Purchased

I need that the back image of the product show up at this URL:

https://sembramos.com.co/plantas-de-interior.html

I configured it from the UX builder but the back image is not showing up on hover mouse action.

Hi,

Can you submit a support ticket here?

hello, will the template be compatible with woocommerce 5.1.0

Hi,

Flatsome v3.12.2 is compatible with WooCommerce v5.1.0.

bekk1n

bekk1n Purchased

Hello, we would like to show a different main menu for specific categories. The reason is we would like a customer to only stay within that specific category on the website.

So for example, if a customer arrives to the website on a product page that is in the electronics category, the menu would have a link called “Electronics” instead of “Store”

Another customer could arrive onto a clothing product so the menu at the top would show “Clothing” instead of “Store” etc…

Is this possible in Flatsome? If not do you have a suggestion for a plugin or another option to point us in the right direction?

Thank you.

bekk1n

bekk1n Purchased

Sorry, I also have another question. The ‘Sale Bubble’ on mobile seems to cover quite a bit of the image while looking at a category. Is there a way to resize the bubble?

Hi,

You can try the Conditional Menus plugin. About sale bubbles, you can resize them with custom CSS.

cayosar

cayosar Purchased

Where do I translate the tooltip for social icons “follow on youtube” “follow on instagram” ?

I tried translating with loco translate the flatsome theme but it is not there.

cayosar

cayosar Purchased

nevermind, I did it I had to sync the file and then it worked

Hi,

Thanks for letting us know you’ve found the solution :)

by
by
by
by
by
by