is it ok to use the Custom Share Icons / Scripts. box to add bluesky?

Hi, since the last update, our php_errorlog file is full of this warning : [05-Sep-2025 10:40:54 UTC] PHP Warning: Undefined variable $class in /public_html/wp-content/themes/flatsome/template-parts/header/partials/element-contact.php on line 81

Hey all, having some problem with the every Products page getting a Critical Error. I read somewhere that it was fixed in 3.20.1, but the problem is still there. Could you guys kindly help. I have submitted a support ticket, but was hoping I can get faster reply here.

Hello, ​I’m facing an issue on the Cart page that seems to be related to the Flatsome theme. ​When I add one or more products to the cart, a specific unwanted product is always displayed in the cart. ​Even after removing that specific product and trying to add other products, the same issue repeats, and the same product consistently reappears in the cart. ​I have also completely cleared the server-side cache, but the problem persists. ​Please guide me on how to resolve this issue. ​Thank you.

Hi,

I have a bug to report regarding the UX block slider. The rows are vertically misaligned on the front end (looks good in UX builder). After troubleshooting, I found the core issue is the position: absolute property.

I was able to fix it temporarily with this CSS: .row.is-selected { top: 50% !important; transform: translateY(-50%) !important; }

This workaround correctly aligns the active slide without breaking the slider. I hope this helps for a future update.

Regarding the build in Variation Image Gallery, is it possible to import to this gallery via WP All Import?

Is there a feature for submenus to open sideways in the Flatsome theme? I couldn’t see it in the demo. example: https://ibb.co/yF3sQjfQ

Hello. Which files are responsible for the animations in Flatsome?

The animations don’t work on any of the websites I have with Flatsome.

They’re all on the same hosting.

I activate any animation, press the play button on the right, but they don’t play. Has something similar happened to you?

I’ve checked to see if the optimization plugin could be involved, but I don’t know which files are responsible for the animations.

I’d like your opinion. I’ve asked on several sites, but I haven’t received any answers. I want to add animations to certain elements of the website, and there’s no way to do it.

I could use JavaScript, but I think it’s a bit ridiculous to do so, given Flatsome’s features.

Thanks

after the latest upgrade i have some problems on safari browser. Nav icon is not working properly. When i try to right click and try to open it its looks like an menu item (https://...../shop/#) it works well on any android or computer.

Hello,

Pre-sales inquiry here please.

I’ve decided to go with Flatsome and will be migrating my site to your theme. My plan is to first set it up on a local/offline (Local by Flywheel) staging site, then move it to my live site once everything is ready.

Could you please advise: Which files and database tables should be copied from my local staging site to the live site, while ensuring no live data (e.g., orders, customers, inventory updates) is lost or overwritten?

Are there specific Flatsome-related settings (Customizer, UX Builder, theme options) that I should migrate carefully or handle separately?

Can my theme license be used both locally and on the live site without issues?

Are there any known migration pitfalls or Flatsome-specific best practices I should follow?

Do you have an online guide or your recommended procedure for this migration?

Thank you for your assistance.

Remove Last Name field from both Billing and Shipping sections.

Rename First Name field to “Full Name”.

Replace the existing field with a Mobile Number field (or ensure the phone field is correctly displayed).

I have attempted to implement this via functions.php and template overrides, but it did not work because Flatsome overrides WooCommerce checkout fields.

Could you please provide guidance or make the necessary modifications so that the checkout form shows only:

Full Name

Mobile Number

All other standard checkout fields

Hey, page can not be open from admin and can not edit, it always reports like this: There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.—-but the UX editing from front end or the WP backend on pages section, can not be open, server said, the there should some issues from theme files, please provide urgent support, thank you so much, we purchased your theme twice and theme itself is great….

i raised ticket as requested 185542 and 3 days still not reply

The Cart button on the website is unclickable after updating the theme version. I tried to clean my website cache and disabled the caching plugin, but nothing happens.

We also got the critical error issue on product pages after the 3.20 update. Unchecking the [ ] Show Meta/Categories/Brands option in Appearance/Customize/WooCommerce/ProductPage made the error go away, but that’s just a temporary fix.

With the latest update through the WordPress themes update, it’s not possible to click on the cart in the frontend.

The Flotsome sidebar cart is not working!

So, I revert Flatsome to 3.19.15, and the cart is now working!

The Flatsome 3.20 update broke our product pages (critical error). We were able to fix this with the SlideRiceFD snippet below. Many thanks for SlideRiceFD for help!

Can you please fix this bug in the Flatsome core? I’m sure MANY people are using the Perfect Brands for Woocommerce plugin, as it was the best way to introduce brands to a shop before Woocommerce recently introduced the brand functionality.

The latest update (3.20.0) has broken my product pages. I was able to get the product pages to load again by unchecking the “Show Meta / Categories / Brands” option on the customizing > woocommerce > product page. After doing that customers are able to add products to their carts but SKU numbers were no longer displayed.

We don’t use the built in WooCommerce Brands function. We use the Perfect Brands WooCommerce plugin. I am sure we are not alone in this. I was able to get it working again by editing the inc/woocommerce/class-brands.php and changing the render_brand_meta() function to:

public function render_brand_meta() {
    global $post;

    $terms       = get_the_terms( $post->ID, 'pwb-brand' );
    $brand_count = is_array( $terms ) ? count( $terms ) : 0;

    $taxonomy = get_taxonomy( 'pwb-brand' );
    if ( ! $taxonomy || is_wp_error( $terms ) || ! $brand_count ) {
        return;
    }

    $labels = $taxonomy->labels;

    // Build the brand output manually
    $brand_links = array_map( function( $term ) {
        $url  = esc_url( get_term_link( $term ) );
        $name = esc_html( $term->name );
        return '<a href="' . $url . '">' . $name . '</a>';
    }, $terms );

    $brand_output = ' <span class="posted_in">' . sprintf(
        _n( '%s: ', '%s: ', $brand_count, 'woocommerce' ),
        $labels->singular_name,
        $labels->name
    ) . implode( ', ', $brand_links ) . '</span>';

    /**
     * Filter the brand output in product meta.
     *
     * @since 9.8.0
     *
     * @param string $brand_output The HTML output for brands.
     * @param array  $terms        Array of brand term objects.
     * @param int    $post_id      The product ID.
     */
    echo apply_filters( 'woocommerce_product_brands_output', $brand_output, $terms, $post->ID ); // phpcs:ignore WordPress.Security.EscapeOutput
}

After that I was able to recheck the Show Meta / Categories / Brands option and see my product SKUs now. I would appreciate it if you would change things in the theme option to make the Brand options separate so people that people using perfect brands don’t have to work around this issue.

Hi there,

The snippet provided in other comments does not solve the issue about live updating the swatches in variable products. What is wrong?

add_filter( ‘woocommerce_ajax_variation_threshold’, function ( $threshold, $product ) { $threshold = ‘200’; return $threshold; }, 10, 2 );

Hi, are we good to go with the newest version of WooCommerce (10.1.0) or should we wait for a Flatsome update? Thanks