This author's response time can be up to 5 business days.
WHERE IS UPDATE – WE HAVE 2017 year
We do not have a public update road map available at this time. Please use the support center for any support related issues and we’d be glad to help, thanks.
You were saying:
“You should check out our newest themes Engine and Techwise for more features regarding reviews.” (in reply to jaxos4756’s question about comments: I would like to have only logged in users be able to leave comments/reviews (disable the hover to rate function) and have those reviews make up the average user review. Is this possible with this theme?)
I have bought Techwise specifically so that I am able to benefit from exactly that and I can’t, the average user rating is not affected by ratings in the comments, it only works with ratings on hover. Is Engine or any other theme able to do that???
Engine and Techwise work the same way as each other. They do have some more options than Flavor, but if techwise doesn’t do what you want, then Engine or Flavor wouldn’t either, unfortunately.
I loved this theme but I dont know why my theme just broke.. theme options are not available, when i click there, it comes blank page, many things have broken like i cant edit permalink anymore and remove featured image etc.
only error that exists there on those pages is:
Uncaught TypeError: jQuery(...).wpColorPicker is not a function
and i am sure i didnt do something that caused it, i tried reinstalling the theme, i tried to recreate database, i made new database new wp installation, i removed all plugins etc.. no matter what i do problem exists and i am sure i did nothing to cause it.
Can u tell me how can that happen please?
all those problems started right after my support expired btw..
if those problems occured because of wordpress versionings, can u tell me which version should i use or can u make an update?
You should use the version specified as the latest compatible version on the item description page.
I have tried many of them but still doesn’t work.. it seems that its not it !
i tried 4.5.3 + 4.4.1 today, i tried about 5 more versions couple of days ago, I currently am using 4.4.2, all plugins deactivated and still, same troubles!
This comment is currently being reviewed.
Try temporarily disabling all of your plugins and see if that helps.
I did that just before I asked for help. Did not work…
Looks like you possibly deleted or cleared your page builder selections for your pages in the theme options.
I have not change any settings in the Theme Options for months and I don’t have a clue how this happened. Can you please advise where I can locate the page builder selections?
They are in the theme options within the page template sections
Hello. Any updates previewed soon? It works with wp 4.7.5 ?
We don’t have any updates planned at this time but will continue to update it to be compatible with latest versions of WordPress.
Ok. but you mean, this version isn’t compatible with wp 4.7.5, right? which is the last version compatible with your theme? ty.
I have the same problem that ranto4
I disabled all my plugin, reinstall the theme but problem is still here..
And if I understand well, I have to modify the page buider selection in the theme option page but that page is not displayed so how can I do something ?
Everything I go into the Theme Options, I get an error message of 502 bad gateway. I think the theme is in desperate need of an update.
That kind of an error probably isn’t theme related. But if you open a support ticket we can help you further.
How do i open a support ticket?
Hi apologies for contacting you here I tried to raise a support ticket but it wouldn’t allow me to do it – Please Help!
I bought a site with this theme installed and its still running version 1.13 so I believe it needs to be updated, I have the purchase code but cannot raise a ticket because your support ticket says that the license expired buy more support” which I cant do because I bought the site with this theme already installed, ie the theme was not bought on my Envato account.
Please can you advise on how to get this solved and updated?
Also bear in mind that the site may have had some customization by the original owner on a child theme so I don’t want to lose that
Please send an email to email@example.com and we can discuss this further. Please reference this comment, or copy and paste this comment into your email. Thanks!
This theme is long time dead. No updates at all
Hi please check Public Ticket #1242219 – Thanks.
Awaiting your response.
come on guys – for such a great theme, i think it deserves an update for the latest version of WordPress 4.8 – Why are you guys living in the past? Are you not proud of this superb theme?
Guys for all you having problems (Be aware that the theme can run to a max of WP4.5.x) as stated in the author sidebar. The errors you may be facing are that of the PHP version that you are running. Most hosting providers to date, will be running the latest PHP7.0 OR 7.1 – Which will cause WordPress errors for earlier versions. Downgrade your PHP version to 5.6 and see if this fixes your errors. If you need any further assistance contact me at firstname.lastname@example.org Happy to help.
See here for fix: https://industrialthemes.ticksy.com/article/7265/
Its a pre purchase enquiry. Is the theme compatible with latest version of wordpress i.e. 4.8 ? if NO then which version of wordpress we should load ?
There is a small fix you need to make in the code so it is compatible with PHP7, which is detailed here: https://industrialthemes.ticksy.com/article/7265/
Sir I am asking for the wordpress version ? Is the theme compatible with wordpress 4.8 ? Kindly clarify.
Not fully, since WP 4.8 requires php7. But you can make the theme easily compatible with php7, and thus 4.8, if you follow those simple couple steps. Sorry for the confusion.
Dear I have purchased the theme and installed wordpress 4.8 . I am unable to find the files you have asked me to change ? Kindly elaborate where exactly the files are located ? This is the link you shared for making changes https://industrialthemes.ticksy.com/article/7265/. I am stuck and unable to install the theme. Kindly help urgently.
That issue is resolved. I have raised a ticket on support portal for some minor issues. The theme is excellent and is of very high quality.
Great, thank you so much!
I am still waiting for a reply on the support portal. It an issue on the CHROME browser. Kindly help as I will be launching the site on Monday.
Will be working through our support queue as soon as possible, thanks for your patience.
Hi, 1. is it possible to create a page and then place in it a review widget?
2. you now have 2 review articles in a grid layout plus side bar, can we have the category pages displayed a classic list view?
3. how is the homepage created? is it a widget type have used a shortcode to create the layout?
4. can you provide a video link or backend access to see if we can suctomise the home page as well as category pages?
5. does this theme support paid membership? if not which one of your themes support paid membership?
we like your review systems on all your magazines but the theme is outdated and we want to see if we can customise the layout to look a little bid modern. many thanks.
I want to have your latest theme which can import the existing content and having login/register with facebook . Presently registration happens on wordpress page which looks odd. Or do i need to install any plugin for that ?
A plugin is the best way to go for that. There are lots of plugins available, free and premium. Try searching in the directory or over at Code Canyon.
Quick Question: If I buy Flavor, will I be able to set up front page with one section (not the sidebar) showing ratings (like metacritic has on their front page) showing my categories of ratings – movies, games, etc. thanks…
Yes, that is possible with Flavor.
If I use the demo images to help set up my site and then delete them as I replace them, while I still have the site in non-public view, do I still need to buy the license? I also noticed some of the images are no longer available to buy anyways.
One last question I forgot to also ask: If I buy the extended support for this theme, then decide I want to buy MADE and use that instead, will the extended support be valid if I switch to MADE, or do I have to buy another extended support (i like both themes). I will only be using for my one site.
Yes, you should be ok not buying the image license in that case. And yes, you can transfer your extended support to Made if you switch to that theme.
I want to resize the Trending Slider’s Images, what functions file would I use? I have also been working with the CSS but I don’t see how to resize from that. Basically, I want all the images to be larger with more length and less width (about 140×200), with the images closer together as well.
Please use our support center for support related questions, thanks!
So I’ve contacted support with no reply. I finally managed to fix the issue that was causing me to have a completely blank theme options screen, but now it won’t let me use ‘screen options’ when I create a new page. Should I even bother with this theme as it seems that there are a lot of things that just aren’t up to date and working? I don’t think you should be selling it anymore. I shall be asking for my money back as it’s not fit for purpose in it’s current state
We will respond to all support tickets as soon as possible, thanks for your patience!
Hello presale question, I am looking into Flavor/Steam and I need to know if either template can do the following
1. Create mini-sites.
2. The weight ratings criteria, does this mean that I can adjust the actual weight of each rating so that the total score is not just a standard average?
3. Can I override the total score?
4. Can I move the location of the total score on the review post?
Yes, you can do all of the above with both themes.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $18.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work