SwiftIdeas

SwiftIdeas supports this item

Supported

1716 comments found.

Hello Is it possible to display the minimized menu for tablet (like the smartphone)? Thanks

Hi there,

Not as standard, although it is possible on one of our newer themes such as Atelier or Cardinal.

- Swift Ideas

The margin settings are not compatible with Visual Composer Full-width settings?

Hi there,

I assume you wrongly posted this on Flexform – as I see your comment on Dante too. We will reply there.

- Swift Ideas

wpweb

wpweb Purchased

Hi

I requested support with providing solution of the issues I found. and asked so many times when new update launch. still now I dont get proper response or still I am waiting when it get launched? I thought when we point out bug and even provide solution for that you should understand that to give some priority to us and only we want when this new update launched. as I dont get any emails yet.

The change is already added for the next update. If you wish to keep the change with updates, simply copy that header.php file down to your child theme, and make changes. It will be kept with updates to the parent theme.

- Swift Ideas

wpweb

wpweb Purchased

Hi,

We are using shortcode [vc_single_image] to setup image gallery. but I see in anchor tag its written like “rel=image-gallery”. As per W3C validation, its showing error. see this: https://validator.w3.org/nu/?doc=http%3A%2F%2Fflexform.swiftideas.net%2Fshortcodes%2Fimages-videos-lightbox%2F

Can you please modify as per the w3c validation OR Let me know how to change it from child theme.

This is the attribute the lightbox script we use uses by default for the lightbox to load. We’ll add a note to try and adjust this to data-rel for the next update. The error is safe to ignore.

- Swift Ideas

Hello

1) First of all I would like to remove the word “Contabilidad” that appears at the top bar menu. And I don’t find the way…

2) I have problems with the pluggin Slider Revolution. Once I install it, I have to active and I have to put a Purchase Code that I dont have. Do I have to buy the pluggin ?

Thanks!

Hi there,

All support is provided through our support forum – http://www.swiftideas.com/support . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.

Thanks!

- Swift Ideas

hi rtl support?

Hi there,

Not at this time, although something we hope to add at some point.

- Swift Ideas

Uncaught Error: Syntax error, unrecognized expression: .main_menu .menu li > a[href*=#]

Getting this error

Hi there,

Please update to the latest version of the theme, this will resolve the issues. If you don’t have an auto-update available, please update manually – http://www.swiftideas.com/knowledgebase/how-to-manually-update-your-theme/

- Swift Ideas

Hi,

I’ve just renewed support for my flexform theme but i still can’t create a new topic on your forum, is it normal ? How long have i to wait ?

Thanks a lot :)

So i’ll ask my question here : it seems to be an bootstrap issue since the last theme update : the display for 13-inch-like is desorganised (but all the others are good) How to fix it please ? Thanks a lot.

Antoine

Please can you confirm your forum username so that we can check? Usually it takes a few hours to process through Envato’s API.

We’ll need a link to check your site.

- Swift Ideas

dmind7

dmind7 Purchased

Is there a way to have a static image on the homepage where the slider is – it would be like having a ‘hero image’?

Hi there,

You can have a single slide, or you could use an image asset in the page builder?

- Swift Ideas

dmind7

dmind7 Purchased

Do you have developers that I could pay to insert a button to book appointments from www.gettimely.com? Timely provides the code, I would just need it inserted on the page(s) at specific locations.

Hi there,

You shouldn’t need a developer for this – if it’s within the page content then you can just use the Raw HTML block within the page builder. Unfortunately we can’t offer customisation services at this time.

- Swift Ideas

Hello, I want to update from 1.6.2 to 1.8.2, is there any known problem? Thanxs.

Hi there,

No known issues, we’d highly recommend you keep up to date for compatibility.

- Swift Ideas

Fontdeck is closed!!!! How inset a custom font like DIN???

Hi there,

Unfortunately yes. We’d suggest using a Google Font in replacement until a better solution arises.

- Swift Ideas

hello, I am trying to make the mei images, thumb of the portfolio, I tried to follow the advice of this page, but it does not seem to work. Currently the images are stapate 220 * 150px – I would create 220 * 650px – can you tell me the best way? thank you so much

Hi there,

All support is provided through our support forum – http://www.swiftideas.com/support . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.

Register – http://www.swiftideas.com/wp-login.php?action=register How to find your purchase code – http://www.swiftideas.com/how-to-find-your-purchase-code/

Thanks!

- Swift Ideas

hello, I am trying to make the mei images, thumb of the portfolio, I tried to follow the advice of this page, but it does not seem to work. Currently the images are stapate 220 * 150px – I would create 220 * 650px – can you tell me the best way? thank you so much

Hi there,

All support is provided through our support forum – http://www.swiftideas.com/support . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.

Register – http://www.swiftideas.com/wp-login.php?action=register How to find your purchase code – http://www.swiftideas.com/how-to-find-your-purchase-code/

Thanks!

- Swift Ideas

I keep trying to post on the forums and my posts never show up my purchase has been registered on your website so I don’t know why it doesn’t show up I’ve tried multiple times posting so I’m posting here now. I can’t get the slider to import. I keep getting errors.

importing slider settings and data… Error: Incompatible Archive.

We have no log of any post being submitted on our forums. Are you submitting the topic within the Flexform forum? Please check the form after posting to see if any errors are present.

- Swift Ideas

Posted it again, they never had errors before but it was never showing up when I come back and it wouldn’t be listed under Flexform as a thread.

Thanks, we can see it now and will reply shortly.

- Swift Ideas

I bought this theme around 2 years ago as i got i recommended. Back then i had great succes with it. One of the feauters i had the most enjoyment with, was the swift page builder.

Now, 2 years late, i have began working on my page again, but i seems to have problems with the swift page builder. Whenever i use the builder, drag and drop elements, edit them and update my website, it remove the content from elements, such as text in textboxes. The only thing installed on wordpress is Flexform, and i have tried to deactivate the plugins that follows, to see if anything clashs, with no luck

Anyone els with that problem, or a way to fix it?

Hi there,

Are you using the latest version of the theme (v1.8.2)? Nothing should have changed in regards to the builder. We’d recommend logging a support topic so that we can look at your site if needs be.

All support is provided through our support forum – http://www.swiftideas.com/support . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.

Register – http://www.swiftideas.com/wp-login.php?action=register How to find your purchase code – http://www.swiftideas.com/how-to-find-your-purchase-code/

Thanks!

- Swift Ideas

Hi there,

i´m having issues with WPML plugin. I don´t know why but the text on the top bar and the copyright text on the footer, in english language always shows me in spanish, but in french and catalan show me fine.

I have translated the string and i have configured the spanish language like a default language just for this string.

Also, In the theme options for the header and footer, both have the code html in spanish too.

I don´t understand why just in english language doesn´t work. This is the site URL: http://www.flippers.es/

Any help with this? Thanks! :)

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