148 comments found.
I just purchased and need support. But the https://webdevia.ticksy.com/ website is down, it says 503 unavailable. Can you help?
Hello, I just bought this theme and I’d like to Know, can i use some of the pictures in my live site? Are they included in the price? thank you
Hello, Is there any documentation for this theme? I need to edit the appearance of the menu for mobiles and I can’t find where to do this (I need to change a logo in menu mobile section). Thanks!
Hello? I am still waiting for your information. Thanks
Hi there. can you please open a support ticket in our support system https://webdevia.ticksy.com we will be very happy to help you.
Hi! Unfortunately, I cannot open a ticket because my support expired. I don’t want to pay $49.88 just so you can answer me if you have documentation for this theme and HOW can I change logo in menu for mobile screen? I have massive bug on my website, 2 logos are displayed in mobile screen menu and I can’t delete it.
Hola, buenas tardes. de elegir esta plantilla que sea optimizada de cara al SEO, quiero saber cuanto pesa? puedo agregar o quitar contenedores? cambiar la letra? Es responsive la plantilla?. Los que han tenido problemas con esta plantilla lo han resuelto? Muchas Gracias.
Hi there, the theme is SEO-optimized and responsive and if you need any help you will happy to help you. thank you
does it support RTL feature? i need for a Persian website
yes it supports RTL
the header social media icons are not showing… use a ? with a box round it?
Has anyone fixed this issue?
thanks
Hi there. can you please open a support ticket in our support system https://webdevia.ticksy.com we will be very happy to help you.
Hi, I please respond to my ticket. Only 1 Theme is working.
I have - Installed WordPress from scratch - uploaded Theme - Installed Theme - installed all required plugins - uploaded revslider files
It doesn’t work for me.
Hi there, Thank you for being in touch. Can you please check your ticket? thanks in advance.
menu is not showing even after setting primary menu and footer menu.
Hi there, please check your support ticket. thank you.
Hello I want to install Demo II on my WordPress site Thank you for your guidance on how to have a site like Demo II
Hi there, please ticket your ticket, thank you in advance.
Hi,
If you use portfolio shortcode with Style III (like demo V ), link doesnt work, so you cannot access single portfolio page. All other styles are working properly. I am using latest theme and wordpress versions.
Thanks
Hi there, thank you for being in touch. Can you please open a support ticket and send us details in our support system https://webdevia.ticksy.com we will be very happy to help you with this. thank you in advance.
Hello. when I import demo 5 the Revolution slider template didn’t load. Will I have to create the slides myself?
Hello,
Thank you for reaching out, please open a ticket here https://webdevia.ticksy.com/ and we will be very happy to help.
Best regards
is this compatible with the latest version of wordpress?
Hi there, yes it’s compatible. thanks
I purchased a theme and not able to activate the Slider Revolution. I also purchased the Slider Revolution Template and so far no luck. Could you please guide how I can fix this issue? If it is not possible to be fixed I need to return the theme and refund my money.
Hi there, can you please check your ticket. thanks
Hey: Is there keep the layout of the shop or products and update the Add To Cart button so it doesn’t add to cart but for the user to Request Quote?
Hi there, yes this is possible and easy to do. thanks
Hello, could you please tell me how can I install new version of WPBakery Page Builder 6.9.0. I have your latest theme version, but still the Bakery is old. Thanks!
Hello,
Thank you for reaching out, please open a ticket here https://webdevia.ticksy.com/ and we will be very happy to help.
Best regards
Hello, could you please answer me? I need an update of WPBakery Page Builder 6.9.0. I can’t open a ticket because my 6 months support expired. How can you provide me with a latest WPBakery Page Builder 6.9.0.? Thank you!
the themes doesn’t work properly. not all content are available for all demos 1- 5
Hello,
Thank you for reaching out, please open a ticket here https://webdevia.ticksy.com/ and we will help you get a website 100% the demo.
Best regards
hi which Product Category should I choose ?There are a lot, thank you
Hi, Can you please and more details to your ticket here: https://webdevia.ticksy.com/ticket/2993159/ Thanks in advance.
So, arn’t you going to fix the image gallery on the project details page? the next and back button havn’t been working forerver. Or upgrade the gallery to a better one, something bigger that displays the images more beautifully.
Hit there,
Can you please open a ticket here: https://webdevia.ticksy.com our support team will be happy to help you, thanks
Hi, is this theme compatible with elementor builder?
can this template kit be edited with Dreamweaver and if not which editor how much
Hi, please check your inbox. thanks