14 comments found.
We have wishlist enabled, but I don’t think it works. How does someone view their wishlist? How does someone access their account?
Hi Mariannag7282.,
Kindly mention the exact difficulties that you are facing with our theme with some screenshots. Kindly reply with your store URL & store login details (Mail-id and password associated with your store) so that we can check, and let you know. Else create a staff account for this email id support@wedesignthemes.com and let us know.
The account is created. How does someone view their wishlist?
Hi Mariannag7282.,
The customer can view the wishlist without having an account.
Can you direct me to the page or what someone would click to view this?
Hi Mariannag7282.,
We are sorry to say that we didn’t understand your query exactly. Kindly explain in detail with some screenshots and video recordings if possible so that we can check and let you know.
When infinite scroll is turned on within the collection page, it only scrolls through the first 2 pages and then repeats. It doesn’t go through all the pages.
Hi Mariannag7282.,
Kindly mention the exact difficulties that you are facing with our theme with some screenshots. Kindly reply with your store URL & store login details (Mail-id and password associated with your store) so that we can check, and let you know. Else create a staff account for this email id support@wedesignthemes.com and let us know.
The account is created. I turned off infinite scroll for now.
Hi Mariannag7282.,
We are sorry to say that we didn’t understand your query exactly. Kindly explain in detail with some screenshots so that we can check and let you know.
when on a collection page that has a lot of products and infinite scroll is turned on in settings, when you scroll, it doesn’t go past the first 10 products – it just repeats them over and over and never shows all the products.
Hi Mariannag7282.,
The code of the app you are using is overwriting our infinity scrolling functionality. Kindly use pagination to resolve the difficulty you are facing.
On mobile the phone number and email address show on one line. Can they be separated?
Hi Mariannag7282.,
Kindly mention the exact difficulties that you are facing with our theme with some screenshots. Kindly reply with your store URL & store login details (Mail-id and password associated with your store) so that we can check, and let you know. Else create a staff account for this email id support@wedesignthemes.com and let us know.
when on viewing the menu on mobile the email and phone number show up on the same line without any spaces between them.
Hi Mariannag7282.,
The space has been added as per your requirement. please have a look. (Refer: https://prnt.sc/PHef5Xj3qB_k ).
Hope you are happy with our support. Kindly rate us. Don’t forget to place your worthy ratings and leave an amazing review in ThemeForest. We are awaiting 5-star ratings from your side. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
The Testimonials Type 3 section doesn’t display on mobile.
Hi Mariannag7282.,
We are working on it the issue once finished we will let you know.
Hi Mariannag7282.,
The testimonial section issue has been resolved in the mobile resolution. Please have a look. (Refer: https://prnt.sc/-_NRm24r76R3 ).
Hope you are happy with our support. Kindly rate us. Don’t forget to place your worthy ratings and leave an amazing review in ThemeForest. We are awaiting 5-star ratings from your side. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
The tooltip color selection doesn’t work – https://boyargifts.com/products/mini-balloon-dog
Hi Mariannag7282.,
We need your store products section access to check the issues you are facing. Kindly give access to the products section. (Refer: https://prnt.sc/oUx0KLXanxWI ).
you should have access to that now
Hi Mariannag7282.,
The tooltip active color has been added as per your requirement. Please have a look. (Refer: http://recordit.co/01X6bBSG7E ).
Hope you are happy with our support. Kindly rate us. Don’t forget to place your worthy ratings and leave an amazing review in ThemeForest. We are awaiting 5-star ratings from your side. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
We still can’t select the sizes and colors to place an order.
Hi Mariannag7282.,
We are sorry to say that there is some issue happening with the swatches and we are not sure why it is happening. We have changed its option as select option and it is now working fine. Please have a(Refer: http://recordit.co/YxncHaL880 ).
is there a way to control how many products get displayed on mobile version? It’s currently showing 1and I’d like it to be 2.
Hi Mariannag7282.,
The change has been made as per your requirement in the mobile resolution. Please have a look. (Refer: https://prnt.sc/a5_sk1fZw3qK ).
Hope you are happy with our support. Kindly rate us. Don’t forget to place your worthy ratings and leave an amazing review in ThemeForest. We are awaiting 5-star ratings from your side. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Its working properly now. But it still says “For Desktop” on both options. Additionally, there should be a way to change the way content is laid out separately on Custom Content. I have a section that’s 50%/50% on desktop, that should convert to 100%/100% for mobile.
Hi Mariannag7282.,
We are sorry to say that we didn’t understand your query exactly kindly explain in detail with some screenshots so that we can check and let you know.
When the website is being viewed in mobile the logo doesn’t link back to the home page. Is that something that can be fixed?
Hi Mariannag7282.,
Kindly reply with your store URL, and store login details(Email-id and password to access your store) so that we can check and let you know. Else create a staff account for this email id support@wedesignthemes.com and let us know.
ok – a login was created.
Another issue that we just found is that inside the featured collection section – when we hover over the image, it doesn’t take us to the collection.
Hi Mariannag7282.,
1. The logo redirect link has been changed as per your requirement. Please have a look. (Refer: http://recordit.co/GDDtDQdqYo ).
2. The featured collection redirect URL issue has been resolved. Please have a look. (Refer: http://recordit.co/XILwTh9xRk ).
Hope you are happy with our support. Kindly rate us. Don’t forget to place your worthy ratings and leave an amazing review in ThemeForest. We are awaiting 5-star ratings from your side. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Regards., BuddhaThemes Support.
Thank you! One more issue that I found is the map in the contact section is not in the correct location. It needs to be moved to be above the contact information.
Hi Mariannag7282.,
The changes have been made in the contact block as per your requirement. Please have a look. (Refer:https://prnt.sc/1hL0QnlsqEVN ).
Hope you are happy with our support. Kindly rate us. Don’t forget to place your worthy ratings and leave an amazing review in ThemeForest. We are awaiting 5-star ratings from your side. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Regards., BuddhaThemes Support.
The logo still doesn’t link back to the home page.
Hi Mariannag7282.,
The logo redirects link issue has been resolved. Please have a look. (Refer: http://recordit.co/DwsfzjJOvq ).
Hope you are happy with our support. Kindly rate us. Don’t forget to place your worthy ratings and leave an amazing review in ThemeForest. We are awaiting 5-star ratings from your side. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Can we customise homepage and product pages similar to https://www.flowerchimp.com/
Hi Anilraofc.,
Thanks for showing interest in our theme. You can achieve many of the sections same as the link you have shared but some of the sections cannot be achieved in our theme. You have many other section options available to customize our theme better. We are awaiting your theme purchase and like to travel with you.
Hi I know photos aren’t included with the theme. Does this mean the flowers in the background and page background images are also not included?
Hi Heartworld.,
You can get the entire structure and data the same as the demo site. We do not provide images as they are copyrighted. You need to add images at your convenience. The background images are also not included in the download. We will provide you the links to purchase the images license if needed.
Nice Work….Congratulations….Good Luck with Sale
Thank you so much for recognizing our efforts.
Regards., BuddhaThemes Support.
Congratulations! Nice Work, GLWS
Hi Gambolthemes.,
Thank you so much for recognizing our efforts.
Regards., BuddhaThemes Support.
Nice Theme Good Luck with Sale
Hi Mr_Template.,
Thank you so much for recognizing our efforts.
Regards., BuddhaThemes Support.
Good luck!
Hi MPIthemes.,
Thank you for dropping me a kind note of congratulation.
Regards., BuddhaThemes Support.
Nice work, Congratulations! Good Luck with Sale
Hi,
Thank you rewebsotech for your wishes and appreciation.
Nice theme GLWS
Hi,
Thank you TechyDevs for your wishes and appreciation.