92 comments found.
Hello
I am looking at buying a theme for my client. The main question is – does this theme provide checkout fields for delivery date & time, as well as the recipient’s name and contact. These fields are mandatory for sending flowers to someone.
Another question – is it possible to limit shipping areas for certain products? In my clients’ shop some product are only available at certain areas.
Thank you.
Hello, thank you for contacting and for your interest in the theme!
The theme uses Woocommerce plugin for the shop feature so basically the theme’s e-commerce functionality is 100% powered by the plugin.
You can add fields for delivery date using Order Delivery Date for WooCommerce plugin and limit shipping areas with help of Conditional Shipping and Payments addon, but we should note that the theme guarantees compatibility with basic WooCommerce plugin, while we cannot guarantee support and compatibility for all the extensions that are distributed additionally, appreciate your understanding.
Thank you!
Thanks for your prompt reply!
So without the delivery date and a contact of a person what are the options to send flowers to someone?
Thanks for the question!
You can see an example of the Checkout page here. Please note that you can try to use the Checkout Field Editor to customize the fields (as we mentioned before we haven’t tested WooCommerce extensions functioning with the theme and thus can’t guarantee their compatibility, appreciate your understanding) or the customers just can add the needed info about the delivery date and a contact of a person to the Additional information field.
Should you have any other questions please feel free to contact us at https://cmsmasters.net/help-center/
Thank you!
Hello, I have a problem with my site based on Flower Shop theme. There’s a warning displayed above the product’s title.
Warning: sprintf(): Too few arguments in /wp-content/themes/flower-shop/woocommerce/cmsmasters-framework/theme-style/templates/content-product.php on line 43
Hello, thank you for contacting!
There are no known problems with the latest theme version (1.1.5) functioning. The issue you have isn’t a typical one and there is a need to investigate it from your end. Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you!
Hello, I tried to upload this theme in Wordpress and it failed. Wordpress prompted that “The package could not be installed. The theme is missing the style.css stylesheet”... What can be done? Thank you!
Never mind! I figured it out! Thank you
Hello, thank you for contacting!
Pleased to know that the issue is solved. Personal assistance is provided via the tickets system – please don’t hesitate to contact us at http://cmsmasters.net/support/ should you have any other questions.
Thank you!
Hello!
My client has purchased this theme and I built the website for him. Sorry for posting this question from another account.
I assume this question might be useful for others who are looking for answer. The problem is with “Sory by” on the Woocommerce shop page. Unfortunately the theme seems to be forcing the “Newest” products, even when chose “Default” or “sort by popularity” under the woocommerce settings. The price sorting seems to be working.
I wanted to ask if there is function somewhere which I can remove to enable the default behaviour for sorting.
Thanks and regards
Hello, thank you for contacting!
We recommend you to proceed to WooCommerce/Status/Tools tab and press all the buttons there, it can be helpful. As you can see on our demo site the sorting functions correctly: https://www.screencast.com/t/PbqrQbdmrYe4
We should note that personal assistance is provided via the tickets system only – please submit us a request at http://cmsmasters.net/support/ if you have other questions.
Thank you.
Hello! MSMasters Content Composer is not working under WordPress 5.8.1 Pls check here: https://imgur.com/2uiF6pk Everybody can help me? Many thanks,
Hello, thank you for contacting!
There are no known issues with the Content Composer functioning. Please make sure to use the current theme version (1.1.3), update the theme plugins and clear the cache – it should be helpful.
Personal assistance is provided via tickets system – if the issue remains actual please submit us a request at http://cmsmasters.net/support/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
Hello, I can not find out the update file ver 1.1.3 in Theme Forest. Pls help me! I using the ver 1.1.0. May thanks,
https://drive.google.com/drive/folders/1UVmS9ONKQuFNWIVkMqD6XLBnOLyUefeT?usp=sharingHello!
The theme version available on Themeforest is 1.1.3. Please log in to your account and download the theme again – it will be the updated version.
Should you have any questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Hello , i am intersted in buying your theme is it compatible with the latest version of wordpress? Because many people have problems with the cms builder. It shows white screen. Thank you
Hello, thank you for contacting and for your interest in the theme!
Yes, the current theme version (1.1.3) is compatible with the current WordPress version and there are no issues with the Content Composer functioning.
Should you have any other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
Hello! Is there a way I can use 6 row columns on products instead of only 4?
Hello, thank you for contacting!
You can set the Shop page display in Appearance/Customize/WooCommerce/Product Catalog tab https://prnt.sc/11acsvs
Should you have other questions please contact our support team at http://cmsmasters.net/support
Thank you.
Hello there. Hope you all keep safe. I have a problem with my site based on Flower Shop theme. When I click on the product image in each product page, the zoomed version of the image never loads. Could you please help solve this problem? Maybe the theme version is not compatible with the latest version of woocommerce?
the following templates: -flower-shop/woocommerce/single-product/tabs/tabs.php -flower-shop/woocommerce/single-product-reviews.php
are outdated
Hello, thanks for contacting!
Speaking about WooCommerce system status – this note isn’t critical and can’t influence the theme functioning so you shouldn’t worry about it. The needed fix will be included in the next theme update.
The issue you have isn’t a typical one and it is difficult to recommend anything without seeing the problem and investigating it from your end. Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
Thank you! I just submitted a ticket!
Hello again!
Your ticket will be answered as fast as possible, appreciate your patience.
Hi There, I can’t seem to add new products or view the woocommerce settings in the visual content composer (I just get a blank white box) – I’m running the latest versions of Wordpress 5.6, WooCommerce 4.8.0, Flower Shop 1.1.1 and Php 7.3.25 any ideas what’s gone wrong?
I can add products ok, but the visual content composer still does not work…im having to go into the code and make changes using the classic edition…not great
Hello, thanks for contacting!
The issue you have is caused by WordPress 5.6 update. Our developers are working on the theme update to make it compatible with the current WordPress version. The theme update will be uploaded as fast as possible and will be available for download as soon as it passes approval from Themeforest reviewers, appreciate your patience.
At the moment we can recommend you to use WordPress 5.5.3 version in order to avoid possible issues with the theme functioning. You can downgrade the WordPress version using the plugin https://wordpress.org/plugins/wp-downgrade/ Thank you for understanding.
after import demo i haven’t work contact form =((( https://i.imgur.com/HABi19t.jpg
Hello, thanks for contacting!
The matter is that CMSMasters Contact Form Builder plugin that was used to create a demo contact form is considered to be obsolete after WordPress 5.5 update and was removed from the theme files and that’s why demo contact form can’t be imported. You shouldn’t worry that demo contact form wasn’t imported because it is just an example one and is substituted with a customer’s contact form in 99% of cases.
We recommend to use Contact form 7 plugin for contact forms creation, appreciate your understanding.
https://contactform7.com/docs/
https://wordpress.org/plugins/contact-form-7/
Should you have other questions please contact our support team at http://cmsmasters.net/support
Thank you.
Hi I can’t find the folder in wp-content/themes/flower-shop/theme-framework/languages
I want to add Arabic Language option to customer and I followed the steps given in the readme file link
Hi, thanks for contacting!
Please note that to have the site in two languages there is a need to use the WPML plugin. Concerning the translations – personal assistance is provided via tickets system, please contact our support team at https://cmsmasters.net/support/ and our support agents will gladly help you.
Thank you.
Hi, I think there’s a problem when opening a video through lightbox. Previously working. The same problem happens in the demo Maybe after an update? How can I fix? Thank you.
Hello, thank you for contacting!
The issue you have is caused by a Lightbox script. As you can see even in a Lightbox demo page the same problem persists http://ilightbox.net/#video_advanced_examples
The issue can’t be fixed from our end because we aren’t the script authors, we contacted Lightbox developers to speed the process but we can’t name exact terms when they fixed the problem, appreciate your understanding.
As a solution we recommend you to disable Mobile Optimizer option on a Lightbox settings https://www.screencast.com/t/puP442053 and use links in a format youtube.com/embed/... and https://player.vimeo.com/video/...
Should you have other questions please contact our support team at http://cmsmasters.net/support
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Hello I just bought the themes and the below message is showing us on woocommerce while also the instructions are outdated:
Your theme (Flower Shop) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Hello, thank you for contacting!
Speaking about WooCommerce system status – these notes aren’t critical and can’t influence the theme functioning so you shouldn’t worry about them. The needed fix will be included in the next theme update, appreciate your patience.
Should you have any other questions please feel free to contact our support team at https://cmsmasters.net/support
Thank you.
When will this theme get an update?
• Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
Hello, thank you for contacting!
The theme is updated as needed to make it compatible with current WordPress and plugins’ versions. At the moment there are no issues with current theme version functioning but sure the theme will be updated in case of need.
Speaking about WooCommerce system status – these notes aren’t critical and can’t influence the theme functioning so you shouldn’t worry about them.
Should you have any other questions please or need assistance with the theme setup feel free to contact our support team at https://cmsmasters.net/support
Thank you.
It’s just bad and old and not working perfectly. Should rename it Biden theme. Don’t waste your money on this!
Thanks for contacting!
Could you please specify what issues you have experienced while working with the theme? There are currently no known issues on this theme, and it functions correctly with the latest WordPress version. We’re eager to help you get the best experience using the theme, just please describe the issues you faced at https://cmsmasters.net/support , and our support team will help you with the theme setup.
Thank you!
Pre-sale question. When update?
Hello, thank you for contacting and for your interest to the theme!
The theme is updated as needed to make it compatible with current WordPress and plugins’ versions. At the moment there are no issues with current theme version functioning but sure the theme will be updated in case of need.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support
Thank you!
thx, Do not plan a discount for Valentine’s Day?)
You are welcome!:)
We don’t plan any discounts at the moment, appreciate your understanding.
Hi!
One of my client are using your theme and I would like to ask on behalf if there is anyway they can show 2 column at “shop page” on mobile view instead of the default 1 column?
Hello, thank you for contacting!
The theme doesn’t suppose to function in a mentioned way and as much as we’d love to help desired result requires customization that is beyond our support policy because there is a need to modify theme files and the way it works. Appreciate your understanding.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support
Thank you!
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
Hello,
I just tried to upload this theme and import the demo content and unfortunately it has many errors.
Uploading plugins – crashes Activating plugins – crashes Uploading demo – crashes Uploading demo manually – freezes
By crashes, I mean the browser spinner stops, and then it shows blank page.
No demo content was imported, just a few random images, not a single page, nor the menu bar.
Do I expect a fix tomorrow or should I ask for a refund?
Hello, thank you for contacting!
We received a ticket from you on the matter and it is answered at the moment – please check. Please feel free to contact our support team to get further assistance.
Thank you.
Hello, can i reverse the shop sidebar for right side to left?
Hello, thank you for contacting!
Sure, you can easily set desired layout via theme settings.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support
Thank you!
Hi, i purchased the theme. At shop page i want in mobile the sidebar goes up from the products not under. How can i achieve that?
Hello!
Please note that according to the theme design right sidebar on small screen devices is displayed below the content, and left sidebar- above.
In fact we don’t provide customization services but for you personally our support agents can provide a custom code to achieve desired result – please contact our support team at http://cmsmasters.net/support
Thank you!
Hi. is there an issue wt the captcha as the forms don’t work if has captcha?
Hello, thank you for contacting!
To make Captcha function correctly please make sure to add reCaptcha keys here
Personal assistance is provided via tickets system – should you have other questions please contact our support team at http://cmsmasters.net/support
Thank you!
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
