jawtemplates

jawtemplates supports this item

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1559 comments found.

Hi, I cant make it work the sharing thingy. Some times facebook show somettimes dont. twitter NEVER show…

look

http://pasteboard.co/dyhzYNDup.jpg

Please help

Yes, of course. Please send it at jaw@jawtemplates.com

Thank you.

Send

Thanks :)

Hello,

Thank you :) Gonna check it out.

If you have some more issues, please feel free to contact us. We’ll be glad to help you.

help We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)

help SUPPORT TOOLS: Support Forum

help FOLLOW US: Website | Facebook | Twitter

Hello i bought the template and amm having a hard time the the preview on the munu. i followed all the steps, it still doesnt show www.kinkyeve.com

Hello,

You can use our support forum http://support.jawtemplates.com/categories/flyingnews or e-mail support jaw@jawtemplates.com or this forum.

JaW Templates team

i wrote two days ago on the forum without answer, i am sending u an email.

Hello,

Please check the support forum: http://support.jawtemplates.com/discussion/2900/preview-on-menu#Item_2

Thank you.

JaW Templates team

I have problem with colours. I can’t use custom colours, only from panel.

Hello,

Can you be more specific? Please send some screenshot. Thank you.

If you have some more issues please feel free to contact us. We’ll glad to help you. JaW Templates team

Hi ,i need get help from you,i install your theme,but it has only 2 clumns ,i cant see ads on the right column,please explain how to do it, Thanks

waiting your reply ?

Thanks your best support .

You’re welcome. We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)

Jerry from JaW Templates

Hello,

Thank you ;)


We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
If you have some more issues please feel free to contact us.

Rami from JaW Templates Team

Jitka_O

Jitka_O Purchased

Hello, I have bought your theme… But I have a problem with uploading of logo image. I read these forum’s topics and user ” winjr” described the same problem 3 years ago/ => when I upload my logo /and refresh/ the web is not responding. when I remove the logo, website works correctly..=> But I can’t find the solution of this problem. (I tried change size, image format and etc.). I look forward to your reply. Thank you very much.

Hi,

Greetings from Brno :)

That’s weird. Please send your URL, WP login and your logo at jaw@jawtemplates.com, we’ll look at your issue.

Jerry from JaW Templates

godaon

godaon Purchased

Hi. I bought your theme, but I cant make it in spanish. Due that my wp-config.php file doesnt have the line WPLANG. Can you tell me if there is another way to change the language. Regards

Hello,

Thank you for your purchase! Please make a request on our support forum or at jaw[at]jawtemplates.com with your credentials (URL, WP and FTP login) and we will look on it ASAP for you. Thank you.


We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
If you have some more issues please feel free to contact us.

Rami from JaW Templates Team

I uploaded a logo to my new site but it seems that it’s not actually fits. I tried clearing the cache on all browsers (Edge, IE, Firefox, Chrome) but it still small.

Here’s a screenshot

https://s22.postimg.org/jxrk7vxap/Screenshot_Geekintheattic.png

Hello,

Please make a request on our support forum or at jaw[at]jawtemplates.com with your credentials (URL, WP and FTP login) and we will look on it ASAP for you. Thank you.


We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
If you have some more issues please feel free to contact us.

Rami from JaW Templates Team

MatasNS

MatasNS Purchased

Recently installed this theme and I cant find option to change portfolio premalinks for individual posts. How can I do that?

Hi,

You can set it in single Portfolio options.

Please take a look at this image https://postimg.org/image/x0jgabgq5/

If you have some more issues, please feel free to contact us. We’ll be glad to help you.

JaW Templates team

ivie

ivie Purchased

hi… is there any update for wp 4.7? I keep failed to load login or admin page if the theme is installed. so I have to rename the theme and get into dashboard and reactivate the theme. this kind of frustration.

Hello,

That’s weird. it works on our dev sites. Can you send us your wp and ftp login. I’ll take a look what could cause the problem.


We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
If you have some more issues please feel free to contact us.

Jerry from JaW Templates Team

niom

niom Purchased

Hi, Any idea how to get the sample data. Its saying all done, have fun. But i dont see anything. Please help.

niom

niom Purchased

Hi Jerry,

Thanks for replying. i will send you the details, along with some other questions i have. Thanks a lot.

Om

niom

niom Purchased

Hi Support,

I have been able to explore and find out somethings, so i didnt mail back. Anyway.. just wanted to check for categories when i choose custom colour and then give a hex code, in the list of categories it displays as custom colour. However the colour never takes in to affect when i create a custom post type and attach the category. It simply displays as white. that’s the base colour. Can you please check, seems like an issue?

Thanks, Om

Hi,

Please send your WP and FTP login at jaw(a)jawtemplates.com, we’ll take a look on it.

Jerry from JaW Templates

Hi, How is managed Google ads with infinite scroll?

Hello,

we use 3 adsense ads per page but via custom code you can add more. Thank you.


Rami from JaW Templates Team

are you guys going to update anytime soon?

Hello,

Thank you for your feedback. Unfortunately we do not plan any updates now. Thank you. Are you encountered with any issues?


Rami from JaW Templates Team

verit01

verit01 Purchased

Hi, I can upgrade to WP 4.7.3 version? Thanks

Hello,
it should be ok but before updating please make a backup. Thank you.



Rami from JaW Templates Team

About 10 days ago we’ve reported a problem at Jawtemplates concerning the shop product image gallery of Flyingnews that has been broken since the Woocommerce 3.0 update. Since then Jawtemplates released an update (v 3.0) that should fix the issue but it didn’t. In the meantime we’re left with a crippled site and a customer experience gone down the drain. After six or seven calls to action from our part in the official Jawtemplates support forum it has been dead silent over there. No answer, no reaction. So much for great product support. We’re very disappointed and still hope to get things fixed.

Hello,

please check it now. Thank you.


Rami from JaW Templates Team

Hello, works like a charm now. Thanks !

Hello,

You’re welcome.


Rami from JaW Templates Team

alezan

alezan Purchased

Any development of this theme to have a better mobile menu etc? Cause this is really one of my favourite themes all time high! But since it doesn’t come out super on a phone it feels a bit like a no go in 2017 :(

Hello,

Thank you for your feedback. Please can you be much more specific what do you exactly mean by better mobile menu? :) Thank you.


Rami from JaW Templates Team

alezan

alezan Purchased

If this theme had a chic sliding mobile menu and the option to choose in between a boxed or wide version like i.e. this https://themes.tielabs.com/sahifa/?demo=wide it would be a killer :D

Hello,

Thank you for your feedback. Gonna consider it and let you know ;) Thank you.


Rami from JaW Templates Team

Hi,

I wanted to use SSL on the website and before it goes live I tested it with https. Everything worked fine sofar exept that all shares / likes are gone and are “0” on every page.

Could you please advice on what to do as I do not want to lose all likes on any pages just using https instead of http.

Thank you!

Hello,
Please make a request on our support forum here – http://support.jawtemplates.com. Thank you.



Rami from JaW Templates Team

Hi, is there an option to make the whole site full width mode?

Hello,

Thank you for your feedback. Unfortunately not.


Rami from JaW Templates Team

Kuhnes

Kuhnes Purchased

Hello, first let me say that I like this theme (Version 3) and it works really good for many years. But after updating to Wordpress-Version 4.8. I get the following hint on all articles while trying to edit them.

Failed to load content css: http://fonts.googleapis.com/css?family=Oswald:300%2C400%2C700

What went wrong and how can I get rid of this? Will there be an update coming soon?

Best regards

Hello,

Thank you for letting me know. Please can you clean your cache? Otherwise make a request on our support forum here – http://support.jawtemplates.com and I will check it for you. Thank you.


Rami from JaW Templates Team

Kuhnes

Kuhnes Purchased

Many thanks for your quick reply,

but simply cleaning the cache does not solve this “problem”. I think this problem is shown until Worpress-Version 4.8, because I have set my site to https.

Sorry, but I can´t write into you support forum without renewing the support fee, but I cannot believe that I should renew the support to inform you that the theme does not work as it should.

But this theme should work with “http” AND “https”.

(Please remember that I don´t need any assistence to install this theme or I am not able to administrate this real good theme. In my eyes, these would be really reasons to ask for money.)

So if there will be no update in the near future please let me simply know in which file(s) the following is hardcoded:

Failed to load content css: http://fonts.googleapis.com/css?family=Oswald:300%2C400%2C700

I think simply adding a “s” to “http” should solve this little problem.

Perhaps on more little thing: To be payed for real support (installation help and other things) is absolutely OK. And to offer payed support for about 6 months or 1 year especially in the beginning of using a theme makes sense and is also OK.

But to force renewing the support just for one little question is not good. So it would be much better to offer something like a lifetime or premium support. Of course this should be a bit more expensive but eyeryone could decide for his own what he is willing to pay in the future.

Best regards

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