Hi, I cant make it work the sharing thingy. Some times facebook show somettimes dont. twitter NEVER show…
I cant post here, Can you give me some mail? thanks
Yes, of course. Please send it at email@example.com
Thank you Gonna check it out.
If you have some more issues, please feel free to contact us. We’ll be glad to help you.
We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
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Hello i bought the template and amm having a hard time the the preview on the munu. i followed all the steps, it still doesnt show www.kinkyeve.com
I’m so sorry, but I don’t know what do you exactly mean. Please clarify that or send some screenshot. Many thanks.
JaW Templates team
ok do you have an address? i dont know how your support works, that would help a lot
You can use our support forum http://support.jawtemplates.com/categories/flyingnews or e-mail support firstname.lastname@example.org or this forum.
i wrote two days ago on the forum without answer, i am sending u an email.
Please check the support forum: http://support.jawtemplates.com/discussion/2900/preview-on-menu#Item_2
I have problem with colours. I can’t use custom colours, only from panel.
Can you be more specific? Please send some screenshot. Thank you.
If you have some more issues please feel free to contact us. We’ll glad to help you.
JaW Templates team
Hi ,i need get help from you,i install your theme,but it has only 2 clumns ,i cant see ads on the right column,please explain how to do it,
I’m sorry, but I don’t understand to you. Please send a screenshot with some pointers. Thank you.
How can upload the screen,send me your email address,Thanks
Oh, sorry. Jaw@jawtemplates.com
Jerry from JaW Templates
Thanks i sent,
waiting your reply ?
Thanks your best support .
You’re welcome. We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)
Hello,Thank you We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)If you have some more issues please feel free to contact us.Rami from JaW Templates Team
Hello, I have bought your theme… But I have a problem with uploading of logo image. I read these forum’s topics and user ” winjr” described the same problem 3 years ago/ => when I upload my logo /and refresh/ the web is not responding. when I remove the logo, website works correctly..=> But I can’t find the solution of this problem. (I tried change size, image format and etc.). I look forward to your reply. Thank you very much.
Greetings from Brno
Please send your URL, WP login and your logo at email@example.com, we’ll look at your issue.
Hi. I bought your theme, but I cant make it in spanish. Due that my wp-config.php file doesnt have the line WPLANG. Can you tell me if there is another way to change the language. Regards
Hello,Thank you for your purchase! Please make a request on our support forum or at jaw[at]jawtemplates.com with your credentials (URL, WP and FTP login) and we will look on it ASAP for you. Thank you. We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)If you have some more issues please feel free to contact us.Rami from JaW Templates Team
I uploaded a logo to my new site but it seems that it’s not actually fits. I tried clearing the cache on all browsers (Edge, IE, Firefox, Chrome) but it still small.
Here’s a screenshot
Hello,Please make a request on our support forum or at jaw[at]jawtemplates.com with your credentials (URL, WP and FTP login) and we will look on it ASAP for you. Thank you. We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)If you have some more issues please feel free to contact us.Rami from JaW Templates Team
Recently installed this theme and I cant find option to change portfolio premalinks for individual posts. How can I do that?
You can set it in single Portfolio options.
Please take a look at this image https://postimg.org/image/x0jgabgq5/
hi… is there any update for wp 4.7? I keep failed to load login or admin page if the theme is installed. so I have to rename the theme and get into dashboard and reactivate the theme. this kind of frustration.
That’s weird. it works on our dev sites. Can you send us your wp and ftp login. I’ll take a look what could cause the problem.We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)If you have some more issues please feel free to contact us.Jerry from JaW Templates Team
Hi, Any idea how to get the sample data. Its saying all done, have fun. But i dont see anything. Please help.
Plesae send your URL, WP and FTP credentials at firstname.lastname@example.org, we’ll take a look on it.We’ll be happy if you rate our theme on Themeforest (in My Account -> Downloads)If you have some more issues please feel free to contact us.Jerry from JaW Templates Team
Thanks for replying. i will send you the details, along with some other questions i have. Thanks a lot.
I have been able to explore and find out somethings, so i didnt mail back. Anyway.. just wanted to check for categories when i choose custom colour and then give a hex code, in the list of categories it displays as custom colour. However the colour never takes in to affect when i create a custom post type and attach the category. It simply displays as white. that’s the base colour. Can you please check, seems like an issue?
Please send your WP and FTP login at jaw(a)jawtemplates.com, we’ll take a look on it.
How is managed Google ads with infinite scroll?
Hello,we use 3 adsense ads per page but via custom code you can add more. Thank you. Rami from JaW Templates Team
are you guys going to update anytime soon?
Hello,Thank you for your feedback. Unfortunately we do not plan any updates now. Thank you. Are you encountered with any issues?Rami from JaW Templates Team
Hi, I can upgrade to WP 4.7.3 version? Thanks
Hello,it should be ok but before updating please make a backup. Thank you. Rami from JaW Templates Team
About 10 days ago we’ve reported a problem at Jawtemplates concerning the shop product image gallery of Flyingnews that has been broken since the Woocommerce 3.0 update. Since then Jawtemplates released an update (v 3.0) that should fix the issue but it didn’t. In the meantime we’re left with a crippled site and a customer experience gone down the drain. After six or seven calls to action from our part in the official Jawtemplates support forum it has been dead silent over there. No answer, no reaction. So much for great product support. We’re very disappointed and still hope to get things fixed.
I am sorry for that delay. I would need your wp and ftp login (check support). Thank you. Rami from JaW Templates Team
Just send you the necessary information.
Hello,still waiting for your respond. Thank you. Rami from JaW Templates Team
We don’t understand… We’ve send you the necessary credentials… If you didn’t receive them, please give us a sign.
Hello,please check it now. Thank you.
Rami from JaW Templates Team
Hello, works like a charm now. Thanks !
Hello,You’re welcome. Rami from JaW Templates Team
Any development of this theme to have a better mobile menu etc? Cause this is really one of my favourite themes all time high! But since it doesn’t come out super on a phone it feels a bit like a no go in 2017
Hello,Thank you for your feedback. Please can you be much more specific what do you exactly mean by better mobile menu? Thank you. Rami from JaW Templates Team
If this theme had a chic sliding mobile menu and the option to choose in between a boxed or wide version like i.e. this https://themes.tielabs.com/sahifa/?demo=wide it would be a killer
Hello,Thank you for your feedback. Gonna consider it and let you know Thank you. Rami from JaW Templates Team
I wanted to use SSL on the website and before it goes live I tested it with https. Everything worked fine sofar exept that all shares / likes are gone and are “0” on every page.
Could you please advice on what to do as I do not want to lose all likes on any pages just using https instead of http.
Hello,Please make a request on our support forum here – http://support.jawtemplates.com. Thank you. Rami from JaW Templates Team
Hi, is there an option to make the whole site full width mode?
Hello,Thank you for your feedback. Unfortunately not.Rami from JaW Templates Team
Hello, first let me say that I like this theme (Version 3) and it works really good for many years.
But after updating to Wordpress-Version 4.8. I get the following hint on all articles while trying to edit them.
Failed to load content css: http://fonts.googleapis.com/css?family=Oswald:300%2C400%2C700
What went wrong and how can I get rid of this?
Will there be an update coming soon?
Hello,Thank you for letting me know. Please can you clean your cache? Otherwise make a request on our support forum here – http://support.jawtemplates.com and I will check it for you. Thank you. Rami from JaW Templates Team
Many thanks for your quick reply,
but simply cleaning the cache does not solve this “problem”.
I think this problem is shown until Worpress-Version 4.8, because I have set my site to https.
Sorry, but I can´t write into you support forum without renewing the support fee, but I cannot believe that I should renew the support to inform you that the theme does not work as it should.
But this theme should work with “http” AND “https”.
(Please remember that I don´t need any assistence to install this theme or I am not able to administrate this real good theme. In my eyes, these would be really reasons to ask for money.)
So if there will be no update in the near future please let me simply know in which file(s) the following is hardcoded:
I think simply adding a “s” to “http” should solve this little problem.
Perhaps on more little thing:
To be payed for real support (installation help and other things) is absolutely OK. And to offer payed support for about 6 months or 1 year especially in the beginning of using a theme makes sense and is also OK.
But to force renewing the support just for one little question is not good.
So it would be much better to offer something like a lifetime or premium support. Of course this should be a bit more expensive but eyeryone could decide for his own what he is willing to pay in the future.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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