63 comments found.
This theme is for radio or just music //
Hello, in purchased the radio wave theme and i need support on show schedule
Hi, i can’t find radio channel post type, where is it?
Hello,
Can you please send me screenshot which section you mean?
Thanks
Hello
5 months and as many problems I was very interested in this template, but unfortunately I changed my mind
It is not possible that it takes so long to upload the web model, I have been waiting for more than 3 hours for it to finish and it is still uploading, I attach a screenshot
https://ibb.co/Z1PXdF4Hello,
Looks like any server resource related issue. It will take 5 -15 min max.
Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks
sent, please check
Why is this share social link going to the team social link and not a share link. See: https://pasteboard.co/0Iz0ihFbQB43.png
Hello,
Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks
I purchased this theme after installation the links are broken, kindly help
Hello, Please reset the permalink if still issue please create ticket we will help https://www.radiustheme.com/ticket-support/
Thanks
We switch to theme 1 and the menu is still broken WHY?
Check now main menu was not set in primary menu position.
Thanks for the supports
We encounter another bug: some programs schedules are not displaying after creating
Waiting for your response
???
We are in holidays please wait limited support in this ticme.
I cant import the DEMO. First was the problem with the Host, thats resolved. Is still not working. I have tried to do it manual, BUT content.xml en the widget is not finadable in the sample data.
I have sended today several times e-mail so when can i see the full installation?
I want my money back.
In first time i coudn’t activated licentie. I have sended an e-mail on sunday. Monday i dont have received any message. Tuesday i sended an e-mail again. I have received response. Acitivation didn’t work, so they have activated.
I have tried to install demo, but we had problem with upload size. So i have changed, sended e-mail and after also o reminder but i am not getting any response.
I tried to install demo content manual but didnt work. Because in the sample page i coudnt find the content.xml
Documentation is not correct, only problems. I am deleting the theme directly and i would like to have my money back. Its not acceptable so worse support and theme.
Hello,
Sorry Sir, We replied to you multiple times today. It was your server issue. After our last reply when we get your reply that time our office gone close.
So you need to wait. If you want a refund create refund request from Envato I will accept.
Thanks
I noticed the Contact And Social aspect doesn’t have Mixlr input field or custom field to add other links. Every radio station has Mixlr now.
Also on the Team page, why is it not possible to set the order of the list?
Hello,
Contact form you can add own field we use Fluent Forms plugin you can add fields by drag & drop.
Sorry I am not clear social issue.
For team page please create ticket we will check https://www.radiustheme.com/ticket-support/
Thanks
Please, I will like to know the post_type you used for the Weekly Schedule/ Upcoming Shows. I’m trying to query the data via REST API and the post type seems confusing. or if you can refer me to the place where you structured the weekly schedule in your code; I will appreciate.
The post type name is show see https://prnt.sc/JjWj_Fynht38
Thanks
what is the link of the documentation of this theme
I can’t import the demo (home 4) on my website
the ticket was created yesterday, check your email
credentials sent, thanks
Please check your email we replied.
Thanks
Hi, Is the template compatible with Radio.co?
Hello,
Sorry don’t support this.
Thanks
Hi, I am not able to do sample data auto import, I wanted to try manual import but sample-data directory is empty.
Hello,
Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks
credentials sent, thanks
Please check email.
Hi i need to deactivate the license in a old website
Please review my ticket thank you in advance #56908
Hello,
Please check ticket reply.
Thanks
Thank you
continuous play on destok and mobile? that is, not for music when changing pages?
Sorry don’t have live music option.
Hi i need to deactivate the license in a old website
Hello,
I reset the url you can active again.
Thanks
Thanks
Hello! I’d like to ask, if this theme supports live radio streaming? We are doing live radio streaming.
Hi,
Sorry don’t have live streaming option.
Thanks
How can i see on which site my license is used? Because some how i got message already activated for one domain!!!
A question before you buy Is it possible Broadcasts to be repeated weekly or monthly Since I only speak German, is the theme also available in German?
Hello,
Sorry don’t have live streaming option.
Thanks
Hello, my claim does not have a manual to begin with, the header cannot be changed, there are different options to change but they do not give results, one selects the options and the change is not made, it seemed like a good theme but when I bought it and downloaded it as I told you It does not have a user manual and according to what I know, I tried to make some changes but their effects did not appear. Please, I would like you to help me or is this theme no longer useful to request a refund please, thank you very much
Hi,
Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks
