The customer support is above and beyond. the people behind it know exactly how every facet of the template works and will answer very quickly.

also the theme is just beautiful and very well built.

Well it misses things. Like changing the favicon and this bug that the theme switches to a different color setting (i know that you have to set it on every page but woocommerce doesn't listen to that).
I've ended up changing the CSS files so I would not recommend this theme for beginners. Also some texts are hard coded and you can't change it in the backoffice. Wanted to give it 3 stars but after a few nights of digging and changing (code) I've got it working. First support response was in 24 hours but I don't like giving full access to a website with client data on it.

I find it an excellent Wordpress ecommerce template but I have a problem: I can't translate it into Spanish which is my client's language. Is there any way to do it without affecting the code?

Very responsive customer support team. Though there are some problems that I've faced with using this theme, the support theme is there to help answer your questions.

Fast and excellent support! Love the theme!

They find solutions to my every problem very quickly. Also the theme is really nice.

Nice work with customer support