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I just updated to the latest version of the theme and my site has gone to pieces. I’m assuming that installing the plugin Visual Composer might help to retrieve all of the lost content and layouts, however it’s an extra $34 to buy this. I notice in the comment above that this is supposed to be bundled in the download (it isn’t) or somehow free to theme users. Please can you let me know how to download and install this plugin without having to pay.

Site has been updated from v1 to v3… is this why it’s fallen to pieces?

Okay, so I figured out how to do that eventually (don’t follow the link on the dashboard to VC), unfortunately it hasn’t helped – I’ve lost over 30 portfolio posts completely (they haven’t carried over in the update and portfolio section is empty), the homepage has gone missing, all styling is lost…

I just needed a responsive version of the sites theme but it’s looking like this will require an almost complete rebuild and repopulation to achieve?

Hi PaulMulraney,

Folioway v3 is a completely new theme, it is incompatible with v1. VC is included, it will be installed automatically as you follow the installation guide of v3. You have no need to purchase it as we have paid the fee for you.

Folioway v1 is 5 years old. Folioway v2, as the successor, is compatible with v1, which is the right version you would install. Both v2 and v3 are included in the downloaded package, you can find v2 in the folder “Old Version” after extracting the package.

Your portfolio posts are not lost, you cannot see them though because v3 doesn’t recognize them. They will come back when you delete v3 and re-install v1.

Your support period is expired, but you can still see posts in our support forum. Here are two of which you might want to read:

Instruction upgrading from Folioway v1 to v2

- Folioway v2 is compatible with v1, but there are several changes you need to know.

Instruction upgrading from Folioway v2 to v3

- Folioway v3 is incompatible with v2, but there is a way to upgrade.

Best Regards,

is twitter problem solved, I want to buy this them to my blog

What do you mean? There isn’t any twitter problem.

Hi there. Just a quick question about updating to 3.0 After I create a new site and activate 3.0 and am going to migrate the content from 2.0 site do you migrate from a backup after converting portfolio posts to post (and exporting the xml) or before converting posts. THANKS!

Edward, I did follow the instructions on Upgrade from Folioway 2.x to 3.0 When you perform #3. Go to Tools > Export, then choose to export all content – it creates a 827kb XML file which is not ALL the content. My question is do you migrate the full content using a back up AFTER you use “Convert Post Types” plugin and then turn all your portfolio posts to posts (or pages) OR do you use a back up BEFORE using the “Convert Post Types” plugin?

Hi henryatpull,

Sorry but I’m not really get you. The XML file should contain all your content, was there anything left?

The upgrading process requires no backup, what you do is (in short)

1. Convert portfolio posts to posts in the old site
2. Export xml file from the old site (portfolio posts are exported along with all posts)
3. Import the xml file to new site
4. Find portfolio posts among posts, and convert them back to portfolio posts

If you want to make a backup of your old site, you can do it before using the “convert post types” plugins.

Best Regards,


I have updated the upgrading process, it is no longer needed to use the plugin “Conver Post Types” now, please check out the link in question to see the updated instruction.