284 Reviews

for Design Quality

This template is amazing. Not only great design quality, but customization and features are terrific. It is flexible, the customer support is brilliant, and I will be buying again from arrowthemes. Highly recommended as I am very happy that I purchased and am working with their template. I'd give a million stars rating if I could!

arrowthemes

Author response

Thanks so much for the review.
I really appreciate your kind compliments :)
Many Thanks.

Best regards,
arrowthemes

for Customer Support

Friendly, patient support. Quick responses, great theme with so many cool details. Many thanks Joel

arrowthemes

Author response

Thank you so much for the review. :)
We really appreciate.

Kind regards,
Joel

for Customer Support

quick and easy. That is really great support ever. Like a expert near you ,when you are in trouble. Thanks Joel.

arrowthemes

Author response

Thanks so much. I appreciate your kind compliments. :)

Kind regards,
Joel

for Design Quality

The support has become even better over time. The clean design is outstanding and using everything JOOMLA has to offer. I also have to mention that ALL Arrowtheme templates I used rank verny high on Google for years. Joel ist also not afraid of sime challenges competent and friendly. You cannot go wrong buying Arrowtheme.

arrowthemes

Author response

Thanks so much. I appreciate your kind compliments. :)

Kind regards,
Joel

for Customer Support

Very good customer support. About the best I've seen. Thanks to Joel and the team. Jeremy

arrowthemes

Author response

Thanks so much. I appreciate your kind compliments. :)

Kind regards,
Joel

for Flexibility

nice framework. not perfect on mobile view (or iam to stupid) working with it over a year now. unfortunally my support ended after my slider stopped working with firefox.
for anyone who wants to buy this template here my page just test it out (german page)
for any request just use the kontakt page and choose webmaster. 5/5

www.baermersandhase.de

arrowthemes

Author response

Hello,

Thanks for rating our item.
Your site looks really good also.

In regards to mobile view, you need to look into the robots.txt (I wrote an article on that) and also make sure your texts are not part of the slideshow image.

Kindly consider renewing your support and we'll help you fix any issues that you may have.

Kind regards,
Joel

for Customer Support

It's sure a nice Theme, but there are no Updates available and Support Articles in the Forum are closed even if they are marked as solved. That's very annoying.

The new Joomla Feature "Display in menu" is not supported. (look here: https://arrowthemes.com/forum/saffron-template/solved-icemegamenu-support-for-new-joomla-display-in-menu-feature#replies)

I'm sorry, but this behavier is not very customer friendly.

I think it should be possible to get the support Forum free for every user. If i renew support, i pay 50$ and i don't know if my Problem will be solved is really like gambling.

arrowthemes

Author response

Hi Benjamin,

We respect your views but I beg to differ with your opinion.

1. Fontaine has been updated as recent as this month. See the changelog
https://arrowthemes.com/changelog/fontaine-changelog

Please note that if your support has expired, you'll still be able to download the template from Themeforest.

2. Support is now an exclusive feature (after Envato introduced paid support from September 2015) and that's why we lock the forums. Once you renew your support, you'll have access.

Concerning the Joomla Feature "Display in Menu", it is supported by our template 100% but not by the third party menu which we've included. If you noticed the thread is marked solved, meaning we were able to help the client achieve his/her expected results. If you need to use the feature + the third party menu, we can work with you to fix that once you renew your support.

Unfortunately it's not possible to give free forum support for every user considering we are giving our knowledge and time to support our products.

Kind regards,

Joel

arrowthemes

for Flexibility

Great template. Thank you guys :)

arrowthemes

Author response

Thanks for the review. We appreciate it. :)

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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