createit-pl

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327 comments found.

Hi,

I have problems with event system. When I add event sometimes it is shown in Event box and sometimes it is not. I noticed that if the title of event has only one word then everything is fine, but if more then it doesn’t work. What is the problem?

Hi!

We weren’t able to recreate this issue you described, please contact our support forum at http://createit.support/ or by e-mail: support@createit.pl with details how to access your website so we could check this. Our team will gladly help you there.

Thanks, createIT

Hi there I have some questions about your theme. Before I buy it.

1. Have your theme a theme option in backend or it is WordPress customization option.

2. Can I disabled page preloader?

3. can I setup sidebar cart amount Pick-Up/Delivery

Hi!

1. It is customizable via custom theme options and options avaliable in the VisualComposer shortcodes.

2. Yes, you can disable page preloader.

3. Unfortunately right now this option isn’t working. The fix will be added in theme update.

Thanks, createIT

Hi, your theme is compatible with WP 4.8.1 ? THX

Hi!

Our theme will be fully compatible with WP 4.8.1 by next week at the latest estimation. If you contact us via our support forum or by e-mail: support@createit.pl. We will provide you with the updated files.

Thanks, createIT

Hi there, updated to Woocommerce 3+, now ended up with heaps of outdated WC templates.

It has been a while since WC 3+ is out, do you have any plans on releasing a new update to make sure the theme is compatible with the latest Woocommerce?

Thanks

Hello!

Please contact our support forum at http://createit.support/ with details how to access your website so we could check this. Our team will gladly help you there.

Thanks, createIT

Hi, I am interested in purchasing this theme, I know it is a WordPress theme but is it a Divi Theme with a .json file after it is unzipped that I can upload into Divi as a theme on WordPress?

Hi!

Unfortunately our theme wasn’t tested with Divi to ensure you about it compatibility.

Thanks, createIT

dbzh

dbzh Purchased

Hi, thx for your wonderful theme ! Just a question, why I cant use Google chrome to use locator, it say : this browser requires https connection… Thank you

Hi!

Great to hear that you like FoodTruck! For the last few months Google requires HTTPS for web browser location services. So, if you are not using SSL certificate (HTTPS) you will see this notification.

Thanks, createIT

I created a support tickets 2 days ago and have received no reply. My website is down and need help ASAP!

Hi!

Sorry to hear about your problems with our theme. Unfortunately our support forum is closed on the weekends. Someone from support team will get back to you shortly with solution. In meantime please go to Appearance > Themes and make sure that ‘burgertheme’ theme is installed. It looks like main theme on your website is removed, that’s why it’s not working.

It will also let the support team to help you faster if you will provide login and password to your admin panel. You can email your credentials to support@createit.pl or start a new ticket here https://createit.support/helpdesk/en – this way only the support team will be able to see the credentials.

Thanks, createIT

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