Web Themes & Templates

Reviews for Food Truck & Restaurant 20 Styles - WP Theme

Reviews for Food Truck & Restaurant 20 Styles - WP Theme

4.32 (84 ratings) 4.32 stars
Cart 1,922 sales
Well Documented

84 Reviews

for Bugs

demo's don't install right, can't make any changes in VC, stuck and can't do anything

Author response

Hello!

Apologise, That you are not happy with the purchased theme. Can you please provide us some more information about the problems you are having with the theme? Are there any errors or any other console messages visible? Sadly I wasn't able to find any Tickets send to us via support@createit.com or created on our Support forum: https://createit.support/. I can assure you that our Support Team would be more than happy to help you solve any of the existing issues you had with our theme.
If you wish to get a refund, please create a refund request by following this link: https://themeforest.net/refund_requests/new The team will review it after receiving it.

Thanks, CreateIT

for Customer Support

Great design and customer support!

Author response

Hi!

Thank you so much for your kind words, it means the world to us!

Thanks,
createIT

for Bugs

has very important bugs in child theme leaf and main theme too

Author response

Hello!

Our Support Team just contacted you about this problem which was due to a functionality provided by a 'Catalog Mode' plugin which is bundled with the Food Truck theme.

Please let us know if there is anything else our Support Team can help you with!

Thanks, CreateIT

for Bugs

This theme is horrible. Unless you pay for the $40 support update, the site will not install correctly and won't work.

for Customer Support

Customer Support is speedy and effective.

Author response

Thank you! Happy we could help :)

for Customer Support

Support and Helpdesk fast and professional! Good!

for Customizability

Outdated reliance on Woocommerce plugin, total clusterfock setup. Extremely expensive, especially seeing how its so barebones that you need hours and hours to set it up. Will request a refund as its not as advertised.

Author response

Hi!

We're sorry to hear that you encountered problems while setting up our theme. We plan to update woocommerce templated this week, so if you encountered any problems with the plugin it will be sorted soon. If you don't want to wait for the theme update, just contact our support team at http://createit.support/ so we could give the files before the official release.

About the problems with setup - our theme is fully compatible with visual drag'n'drop editor Visual Composer. Also there are number of predefined "1 click demo import' content importers, so you don't have to create the entire content from the scratch.

Of course, if you are not satisfied with our item - feel free to submit a new refund request via your envato account - we will be more than happy to give you a refund.

Thanks,
createIT

for Flexibility

STILL USING SHORTCODE IS HELL STUFF. NEED BUILDER

Author response

Hi!

Actually since version 5.0 theme is integrated with Visual Composer. Please make sure that you installed and activated the plugin to use it. More information about that can be found in our documentation: link. If you have any problems with that feel free to contact our team at http://createit.support
I hope that you will reconsider your rating, because we are using the visual builder in FoodTruck.

Thanks,
createIT

for Bugs

I have installed dozens of wordpress themes and this one was definitely buggy. I uploaded it, installed plugins, and then imported demo content and it still had issues. no bueno.

Author response

Hi!

Sorry about your problems with our theme! Can you please be more specific about the bugs that you have? We will be more than happy to help you with theme setup and other problems - just contact our team at http://createit.support/ or via email support@createit.pl

Thanks,
createIT

for Customer Support

Great design options, lots of functionality and the absolute Best Support I have ever experienced. Highly recommended.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey