127 comments found.
Hello! is the theme compatible with other Standalone Payment Processing like Stripe? WooCommerce do not serve Puerto Rico, and this is where my business will be operating from.
Hello,
Thank you for your interest in our theme!
I should say that we can recommend Stripe as a free extension of WooCommerce only. In case you need Standalone Stripe payment gateway, extra customization or plugin are required. Our Customization studio will be glad to check if there is a solution for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
So I’ll ask a question here in case others have the same issue. Th last issue I’m having with your theme is replacing what is normally referred to as “inner-banner.jpg” or “inner-header.jpg” but you guys do not use that name of the image on your Shop and products pages. I need to replace the top banner underneath the navigation menu, and I have looked everywhere and replaced every possible image in the media library as well in the cpanel for these banner images in the inner banner but it hasn’t changed or replaced the image of tomatoes and garlic pizza. WHERE IN THE HECK DO YOU REPLACE THAT INNER HEADER banner? It seems to be named bg-14.jpg or bg-9.jpg. But I replaced those and it hasn’t worked. Thank you. This is the last issue remaining.
Hello,
Thank you for contacting us!
The theme is fully functional. All the queries you have can be easily managed. The header image is modified in the header layout “Header Short” in the Row settings – https://prnt.sc/j_vAfAJL1Q6I The questions you have are related to the item support which is according to Envato Item Support Policy includes 6 months from the purchase date.
Your support has expired, please renew it in order to get further assistance -https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support Thank you!
Regards.
Hello,
Importing Demo stuck on Theme Options Progress 0%
Thank You
Hello,
Thank you for contacting us!
Any difficulties with the demo data import are usually connected with the server configurations. They should meet the theme requirements – http://fooddy.ancorathemes.com/doc/#getting_started
In case “Demo Data” installation is stuck and, you can manually install it by downloading the demo.zip archive from our server: LTR or RTL. Extract the archive to demo/ folder and upload this demo/ folder to wp-content/themes/fooddy directory – https://prnt.sc/i-F4oGuOMqOY
If the issue persists, could you please submit a ticket at https://support.themerex.net/ and give us a link and temp access to your site, so we could take a look? Our support will handle this as soon as possible.
Regards.
I need you guys to get in touch with me. If not I’ll file a complaint with Envato. Clearly your zip fie does not contain all of the required elements of this theme. I purchased this theme for a client who ended up having to shut down their business due to covid constraints and haven’t even used the support. Many aspects of your theme cannot be edited such as phone numbers and other details. Very odd. Normally widgets are set up and ready to modify but not yours. Be sure y contact me back so we can attempt a friendly resolution to this matter before it escalates.
Yes, I received 3 responses. Thanks for your responses. Very helpful. I will be sending over details of what I need assistance with. Great looking them and design.
To investigate your issue additional information is required. You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
This must be the worst WordPress ever. You can’t even change the top header where the phone number is, the navigation menus are horrible to work with and the widgets are all black and you can’t change the footers and headers universally. Wort them ever and I have purchased many themes from ThemeForest
Hello,
We are much concerned about the difficulties you have but we have not received any support requests from you so far.
The header and footer layouts can be easily changed under Layouts > All Layouts – https://prnt.sc/FOkPHhzzcIcJ Please review the guide – http://fooddy.ancorathemes.com/doc/#layouts
Menus and widgets are also available for editing through Appearance > Menus / Widgets options. Here are the instructions – http://fooddy.ancorathemes.com/doc/#theme_customizer
Please specify the issues you faced. Screenshots are appreciated. Our technical support team is always ready to help you with any difficulties you encounter and provide you with the instructions and tutorials to make this process easy and straightforward at https://themerex.net/support/ Also, Our Support Team has sent you the email. Please check your mailbox.
Regards.
I may have been premature, but thank you for your follow up and assistance. The theme is wonderful, just a bit different in how to edit certain things. There isn’t a CMS for the theme itself. But Julia and staff have reached to offer help. Thank you guys!! Love all of your themes.
Thank you for the feedback. We hope this helped and let us know if you have any additional questions at https://themerex.net/support/
Have a nice one!
WHY DO THE PRICES NOT SHOW UP ON MY PRODUCT LISTING PAGES?
When I list a new product, I put the price in but it does not show up in the menu pages or the product page itself. When I add the product to the cart, the price shows up there, but not on the product page where a person would expect to find it. Please advise.
Somrething aint set up right.
To reproduce your issue additional information is required. Could you please use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body? Our team will check if it is possible to solve this without support renewal.
Regards.
Yes so once again I am asking, HOW DO I GET RID OF THE ICONS ON THE BOTTOM OF THE REVOLUTION SLIDERS THAT SAY 2,500 RESTAURANTS, 24/7 DELIVERY, FAST FOOD DELIVERY
To remove the icons just delete the shortcode in Slider Revolution – https://prnt.sc/CzuU1FJbOvd9
This Themeforest forum is more for Pre-Sales questions. Moving forward, please kindly address the support questions to our support team at https://themerex.net/support/ to get qualified help.
Thank you!
Hi. I’m looking for a website that would be similar like Uber Eats, Foodpanda, Zomato etc. Do you think that this template can be used to serve this category?
Hello,
Thank you for taking an interest!
Fooddy 24/7 is a great choice for any food ordering and delivery website. To add the extra functionality to the theme, additional plugins might be required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Hi there do you have merchant app ios-android like order taken ? adding printer option ?
Hello,
Thank you for your interest in our theme!
Unfortunately, there is no mobile application integrated with the Fooddy template. Feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Hi, Presale Queries:- I have gone through this theme, its not working when I order one menu item, it will not add into cart, always shwoing there is no product. My question is that “is it bug or defect” please share exact url so I can check. Thank you
Hello,
Thank you for your interest in our theme!
Please check the demo version of the theme at https://fooddy.ancorathemes.com/ Everything works properly – https://prnt.sc/RCAXwdMydwuj
Regards.
Thank you, but when I did many times to add cart….it was always showing error there is no product. Any way I have more queries, please provide the details.
1. After checkout, user give his details and when click on process it showing message Thank you for giving order. But I don’t get any email for order details. My question is here, Order details should send email to owner hotel and customer, these features include here?
2. Can change the payment gateways like stripe, PayPal. as I don’t want to current payment gateway.
3. After made payment, can we get (hotel and customer) an email for payment confirmation.
4. How will get to know how many someone has given order? How admin check daily orders of customer’s?
Thanks in advance.
And there is Login button, What is the User name and password. Registration button is disabled.
The issue is related to the ThemeForest frame. So we recommend checking the demo at https://fooddy.ancorathemes.com/
1, 3. Absolutely! WooCommerce plugin allows you to set up all the email notifications sent to customers and chosen recipients/admin under WooCommerce > Settings > Emails. Please check the screenshots https://prnt.sc/k-cl5I0KDK5k , https://prnt.sc/rWk49a7G7B-w , https://prnt.sc/JSa4ZbZDLaXy
2. Feel free to use PayPal and Stripe since the latter is a free extension of WooCommerce – https://woocommerce.com/products/stripe/ and https://woocommerce.com/document/configuring-woocommerce-settings/#payments-settings
4. Orders are created when a customer completes the checkout process, and they are visible to users with Admin and Shop Manager roles only in the admin panel – https://woocommerce.com/document/managing-orders/
5. The template has Register and Login forms for users. It is disabled on the demo due to security reasons.
Regards.
Hi, I have two questions: 1. I realized that the template is suitable for ordering food from restaurants, but if all my purpose is only for a website of food that does ready-made food catering and is not part of restaurants. Is it suitable? Or just the traditions that make deliveries? 2. At the time of purchasing the template is it possible to give you an administrator and you to make for me the installation?
Hello,
We appreciate your interest in our theme!
1. Absolutely! Feel free to use the theme for your catering website. You can easily customize it to your needs.
2. The template comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Also, you can follow the theme documentation file to install the theme – http://fooddy.ancorathemes.com/doc/#getting_started
Alternatively, Our Custom Studio will be happy to help you with the request. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
hello,
i want to buy this theme. so still are you supporting for this theme and any document please for installing and configuration. i want to check and buy in a few days.
thank you.
Hello,
Thank you for your interest in our theme!
Please note that the template is fully maintained by Our Team and comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Please rest assured that we will do our best to make you entirely satisfied with our service.
To review the theme documentation file please feel free to follow the link – http://fooddy.ancorathemes.com/doc/
Regards.
Hello mates, i’m finishing this project now.
https://shared-assets.adobe.com/link/f64f7371-b3f9-43dd-69fd-53da397e9f02How can i add a button like this in each page? example: Page A: button1 Page B: button2
Every page appears a button with different data /url.
Thank you!
Hello,
Thank you for contacting us!
Themerex Demo plugin is not included in the package. It is available only on Themeforest preview pages for customers to browse other themes from our portfolio.
Please submit a request to “Get a free quote” category at https://themerex.net/support/ and Our Custom Studio will be glad to find a solution for you.
Regards.
Can we use the theme as a multi vendor platform? I mean that each seller has their own store or their own products.
Hello,
Thank you for your interest in our theme!
To have this functionality implemented additional plugin is required. You may try using it with the theme. In case some extra stylesheets are needed for plugin full compliance, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Can you share me an email?
Sure. Please feel free to contact our Custom Studio at themerexoffers@gmail.com
Thank you!
hi 1. where can I choose a specific restaurant ? I see only items, like pizza, burgers, etc. 2. do you support WMPL or any other translation plugins?
Hello,
We appreciate your interest in our theme!
1. There is a list of available restaurants on the home page at http://fooddy.ancorathemes.com/ – https://prnt.sc/10vwct5
On the demo, each restaurant page is created as a Services CPT, products are added using Products shortcode by category or IDs. This way you can add to cart items from different restaurants. In case you need, a fully-functional multivendor website, an additional plugin is required – http://fooddy.ancorathemes.com/services/cook-king/
In case some extra stylesheets are needed for plugin full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
2. The theme supports WPML plugin for a multi-language website. Please feel free to use it.
Regards.
Question: Can one add multiple items to cart from multiple restaurants
Hello,
Thank you for your interest in our theme!
On the demo, each restaurant page is created as a Services CPT, products are added using Products shortcode by category or IDs. This way you can add to cart items from different restaurants. In case you need, a fully-functional multivendor website, an additional plugin is required – http://fooddy.ancorathemes.com/services/cook-king/
In case some extra stylesheets are needed for plugin full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Before buying, I had a question, does this site also have a mobile application? If not, can an application be designed for this site?
Hello,
We appreciate your interest in our template!
The theme has standard Wordpress and WooCommerce functionality. It can be used along with a mobile application. But there are no apps included. But our Customization Studio may find the solution for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hello Essential grid isn’t working great. Maybee because the plugin it’s outdated. Please send the url to download the most recent version.
Thank you
Hello,
Thank you for contacting us!
Please note that the theme includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard. Please review the detailed instructions: http://fooddy.ancorathemes.com/doc/#theme_update_plugin
In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
Regards.
Hello i installed the theme and started editing the website,but unfortunetely the hosting was terminated ,i bought the new hosting but still using the same domain and now i can install the theme again.am getting the=is message (The link you followed has expired. Please try again.) How cann you help in this issue.
Hello!
Thank you for choosing our theme!
The error you get means that upload_max_filesize on the server is lower than required. Please increase it to 32M.
Alternatively, you may upload the extracted theme folder to wp-content/themes directory via FTP. Then activate the theme in admin -> Appearance -> Themes.
Please use these instructions to fix “The Link has expired” issue: https://themerex.net/wp/the-link-you-followed-has-expired-when-installing-a-wordpress-theme/
If you have any difficulties, please feel free to submit a ticket at https://themerex.net/support Our Support Team is always ready to assist you and resolve all the problems.
Regards.
Thank you it worked.
Hello,
I have a question before the purchase. I would like to customize the theme to be a website delivery for more than one category. (PHARMACEUTICAL/ MEDICAL PRODUCTS/ TOOLS/ BEAUTY PRODUCT…)
So the visitor must choose the city, then the category (restaurant, pharmacy …), then the company and then the menu of this company.
Is it possible ?
Hello,
Thank you for your interest in our theme!
Adding city selection requires using an additional plugin or customization of the theme source files. Then you will be able to select the unlimited number of product categories and subcategories. In case some extra stylesheets are needed, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hi There, Does this Theme provide multi vendor login and menu mangement so Restaurants can manage their menus by themselves?
Hello,
Thank you for your interest in our theme!
To have this feature implemented additional plugin is required. In case some extra stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
presale questions: I want to use your nice theme for multi vendor restaurant website for food ordering. so users search for meal and order it then they pick it up themselves form the set restaurant location. with the theme, can i have multi restaurants website? 2- can users search by dish name, restaurant name or location? 3-how the payment will work, as we will take commission and then restaurant owner should receive their payments. 4- can user search on google map to see all available restaurants near them? 5- can we enable sms verification and notifications?
Thx
Hello,
We appreciate your interest in our theme.
1),3) If you need a multi-vendor website, you will need to use a plugin for WooCommerce to have a multi-vendor functionality.
2) Theme uses default WordPress search option, so search will display all posts where keyword is presented.
4), 5) You may need additional customization or third-party plugins or for this functionality.
Thank you.