21 comments found.
Kaspersky security report virus (trojan) on your demos
Hi, thanks for your message There is work going on. We are in process of migrating our demo servers to new ones.
Hi, Thanks for alerting us. We’ll have it checked completely.
your demo have trojan
Has been resolved. Thank you for alerting us.
thanks for reply, but problem persist, check your demo, please, also my theme have these problem, i still ricorsive site suspended by hosting
Ok. I check my demo. If you face issue you can generate support ticket our agent will help you with that.
my site wasa hacking and malware found, i need to reinstall wordpress and theme, there is a way for export actual theme (like as color, images, etc..) and import in a new installation ? thanks
Hi,
Please connect with us on skype for further discussion.
Skype: https://join.skype.com/invite/vjbBHEwEEdAP
Thank You!
Are you kidding me I spent 1 hour of my time trying to access this https://iqonic.desky.support/ thing. It says its sending email verification and never sends. I even tried to log in using google which is my email and it still asked me for email verification !???
Anyways, I purchased your theme, and the page that I’m suppose to verify the theme with the authorization code, is broken ( https://bantamamarket.com/wp-content/uploads/2022/03/broken-plugin.jpg ). I just wanted to unauthorize my code, so I can use it on a different domain to fix a bug . Or send new authorization code to: changeprohosting@gmail.com. I want to install a fresh version, what’s the options?
You can set it on a new domain and delete the old one.
For getting support please email us at hello@iqonic.design with the purchase code.
Thank You!
The my account page has tons of glitches. The buttons in the my account page do nothing and redirect to the 404 page. How do I fix this issue? There is no documentation for this theme, where do I get it?
Hi,
Please raise a support ticket at https://iqonic.desky.support/ Our support agent will guide you further.
Thank You!
Hi does this theme support multilanguage (for example English and Greek ?) and is compatible with wpml?
Yes we supported multilanguage compatible with wpml.
hi bro, support RTL
No, Right now not supported.
I don’t recommend buying it, it’s very bad and bad support too
Hi, Please can you share your ticket no. I’ll have it checked on priority
my theme is very slow kindly help me out
Hi,
Please raise a support ticket at https://iqonic.desky.support/ Our agent will see what best can be done.
Thank You!
Hello, how do I install the demo content?
EDIT: Incase anyone else runs into the same issue, I found it after digging around, under the appearance menu. This is a very lovely theme, though documenation seems to be mostly non existent
Hello Please generate support here: https://iqonic.desky.support/ Our team will help you. Thank you
Can you set up the theme for me if bought?
You’ll have to do the store setup/installation
hi, have this demo importer? have aslo theme setting, like as bg color,header color , and other ?
Yes, it has demo import and theme options panel
thanks for reply, do u have any screen ?
Do you need screenshot?
yes, for check how is it, or also guide for check, thanks
Hi, please email us at hello@iqonic.design
hi i bought theme and the my account doesn’t open. When going to your demo site and clicking my account it also doesn’t work.
Hi,
Please raise a support ticket at https://iqonic.desky.support/ Our agent will help you with that.
Thank You!
Hi I was wondering how is it possible to edit the search page?
if you can create a support ticket our team can help. Thank You!
I tried to contact support but no one is replying to my tickets, please can you tell me how i can have some help?
Hi,
Please can you share your ticket no. I’ll have it checked on priority
yes sure #4037 and #4041
Thanks. have shared it with support team to look into it.
Hello, I have a question.
Is it easy to translate? I need this theme in spanish. Thank you.
Yes, it comes with a language pot file which will help you to translate it in spanish
hey im trying to get 2 columns on the shop page but I can’t find how, I already had sent an email but no response
Hi,
Please raise a support ticket at https://iqonic.desky.support/ Our agent will help you with that.
Thank You!
Regards, Iqonicdesign
Does it support the Arabic language?
RTL is not supported as of now.
Hi, Great theme, Congratulations and wish you to have lot of sales. Cheers
Thanks
Nice work, GLWS 
Thanks
Super work Congratulations! Good Luck with Sale
Thanks
