Reviews for Forever - Wedding Couple & Agency/Planner HTML5 Template

Reviews for Forever - Wedding Couple & Agency/Planner HTML5 Template

By
Cart 263 sales
Well Documented

9 Reviews

for Design Quality

Very plan and not really worth the price.
Very basic and can be done better on wix or any website builder.

Overall decent but not worth it.

for Documentation Quality

I am very, very disappointing with this template. I am having issues getting the icons to show up on the main page. I filled out a support ticket and they told me it was a cross browsing issue. Then they said “We can try by adding some code in .htaccess file to resolve cross browser issue but as per envato policy it will be paid support & you have to pay $15 for this.”Either I am missing something but they state that this template is supported in chrome. Browsers IE10, IE11, Firefox, Safari, Opera, Chrome, Edge I have tried on two separate host providers. Will be asking for a refund is they don’t help me fix this issue.

Author response

Hi Dear, This is completely kind of misleading to others & really none author will think to have his customer like you whose mentality is such a cheap that if i will give any author 1 star he will do my job for free. It was option for us to accept your refund request & hence deletion of your poor review from here but that is not our mind set.

Here you should have to write complete conversation not the few lines. Dear Buyers my team suggested that this is cross browser issue & shared some tutorial, suggested to talk to host provider for font-awesome icons cross browser issue. As 100+ buyers are using same template & none reported any such issue. We know this is not out template/coding issue that's why we requested for paid support.

Our buyers will choose best item for their need & definitely after using the template & our support they will realize the fact. Recent reviews are example of that.

Our best wishes with lovely couple :)

for Customer Support

I recently bought this theme since I really liked it. The documentation for the theme was pretty good. However, when I ran into a couple of problems with changing some of the assets, I turned to the customer support. The support was very helpful and promptly replied to all my queries. When they couldn't solve one of my problems, they even offered to take a look at my website and helped me fix my problem. I would definitely recommend both the theme and any of the other themes by this developer. I had a very satisfactory experience with this item.

Author response

Thanks Dear... Happy Wedding :)

for Customer Support

Thank you guys! Misunderstanding and missed emails lead to previous 3 star rating. Very happy to have issue solved :)

Author response

Thanks dear :)

for Design Quality

Very Beautiful :D

Author response

Thanks Robbieretadesign for 5 star rating and nuce review, It's always a pleasure to serve you :)

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