467 comments found.
the Feature Circles do not work properly The first one always goes to the homepage, the second one links to the first one and the 3rd links to the 2nd.
Hello,
Thanks for getting in touch.
We responded to your ticket on Help Scout.
Thanks.
I didn’t create a ticket on Help Scout. Can you help me here?
Hello,
Apologies for the confusion, we had a similar ticket. Please check for a pugin conflict by disabling the plugins and reactivate one by one to find the problematic one.
Thanks.
I just disabled ALL plugins on my site and cleared my browser cache (safari and chrome) and the issue is still present: The Feature Circles do not work properly The first one always goes to the homepage, the second one links to the first one and the 3rd links to the 2nd. So it does not appear to be a plugin conflict. My Site: https://www.blackhillscommunitychurch.org
Hello,
I have gone through the page,please confirm the url entered on the box element. In case the issue persists please send an email to support@cooked.pro
Thanks.
thanks. I just emailed you.
I emailed support@cooked.pro but they replied “This forum is for Cooked Pro support”. Can you help me here please?
Hello, we received your ticket and responded.
Hello Dear, I have the Savior theme somehow I never got any update and now the theme shows code in front and dashboard how can I fix this please help it’s important.
Hello guys, I have the Savior theme and the drop-down menu from my top main menu bar on the site. When I hover over the menu with submenus, it doesn’t show up. Please help me to fix this issue. Thank you.
Hello,
Please use a lower php version to see if the errors will disappear. also, turn of the display error on php.ini settings.
Thanks
Thank you for replaying.
The jibberish code is no longer shows up, I don’t know how but it’s a good sign.
I have the main problem that is with the menu. The menu dropdown is not dropping-down. When I hover over the mouse over the menu, it doesn’t show the sub-menu that’s under it.
I would appreciate you guys if you could help me fix this issue. Thank you.
hope some one give some answer Thank you
Hello,
Thanks for reaching out to us.
Please submit a ticket here https://boxystudio.ticksy.com/submit/#7827 so we can have a closer look.
Kind regards,
No update to this theme since May 26 2017. Is this no longer being developed?
Hello,
The theme is still supported and we will realease and update soon.
Thanks.
I updated all plugins, backed up the site, made sure latest versions of WP and .php were up-to-date, but theme locks me out when I activate. What can I do?
Many thanks! Marie
Hi Marie,
Thanks for reaching out to us.
Kindly submit a ticket here https://boxystudio.ticksy.com/submit/#7827 so that we can have a closer look.
Kind regards,
Hello, has there been a fix for the drop down menu’s? They are no longer working on our website with the Forgiven Theme. Please advise. Thanks.
Hello,
Thanks for reaching out to us.
Please submit a ticket here https://boxystudio.ticksy.com/submit/#7827 so we can have a closer look.
Kind regards,
Hello. I’m trying to set up a website for a church using your theme. I’ve done this many times in the past so I’m fairly literate with WordPress and customizing the themes. However, with this one I can’t figure out the issue. I’ve installed and activated the theme, and the plug-ins. I’ve uploaded the demo content. I’ve set the homepage to be the static homepage. Site isn’t loading correctly. The URL is shepherdofthehills.life
The only thing that is different about this that I’ve noticed, is that the demo content had to be loaded individually. In the instructions it says its possible to upload Forgiven-all file for the demo content, but my download doesn’t have that file. It has about 7 or 8 individual files for pages, events, people, etc., which I uploaded one by one.
The site isn’t displaying properly with all the demo content uploaded. The menu isn’t even displaying properly. Can you help me figure it out?
Thank you.
Hi there,
Please submit a ticket here https://boxystudio.ticksy.com/submit/#7827 so that we can have a closer look.
Kind regards,
Hello again,
Your ticket has been answered. Kindly check so that we can sort this out.
Thanks,
The dropdown menus are broken due to a depricated jquery function. Please see the error below. Can you PLEASE PLEASE PLEASE do an update so this will be fixed? We have moved to Series Engine, and now our sermons won’t display properly on this theme.
Here is the EXACT location and source of the problem:
https://gracemaryville.org/wp-content/themes/forgiven/_framework/custom_fields/tpls/ecf.js: jQuery.fn.live() is deprecatedHello there,
Thank you for reaching out to us.
I would suggest you install and activate the following plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/ you can still set it to legacy version on your admin dashboard by going to Tools > jQuery Migrate > Settings > jQuery Version == Legacy 1.12.4-wp.
Let me know how it goes.
We have an update in development and will release once it is done. We however do not have an ETA on this. Thanks for your patience
Kind regards,
We have been running the “temporary” jQuery Migrate solution for a couple of years now, which is how long you have been promising an update is “in the works”. Just admit the theme is no longer supported, and move on!
This doesn’t help with the sermons not displaying properly, though. It’s sad, because this theme was quite good when it worked.
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