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373 comments found.

Hi. I am using the forked theme, and I’m wondering if there is a way to add an event that doesn’t show up on the countdown timer. For example, I want to have our business hours and other events on the same calendar, but I don’t want a countdown timer for the business hours. Thanks in advance for your help!

Hi there

Thanks for the message.

events cannot be disabled from the countdown timer.

AJ

Hello, the built-in Croma contact form in the theme is not working! The sender receives a confirmation email, however the message never gets sent to the email address on the Contact Form dashboard, nor the admin email in Wordpress. Please help, as the client cannot receive important inquiries from customers who are complaining. I created a support ticket for this. Thank you.

Hi There

THanks for the message.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Hello. I did not hear back from you about the contact forms not working… When will there be a fix for this?

i replied ot add of the ticket requests that i received. Can you please email me at aj@cro.ma and i’ll assist.

AJ

Hello! I submitted a ticket about this issue earlier but wanted to cover all bases. We have been using Forked for a year and a half and love it. Today, our events page seems to be not displaying correctly. Any event after 13 February is not in the usual events box. We use this page to promote ticketed events, so we need it to work asap. Any idea what might be causing this issue? for reference: oldarcana.com/events.

Thank you so much!

Hi Handshoe

THanks for the message.

I just replied ot your email.

REgards

AJ

Hi AJ – thank you. We unfortunately did not receive the email. Could you re-send?

Thanks for the reply.

I would love to find the message and reply again, but at present I’m receiving up to 100 emails a day and i would not know where to start to look. :)

If you would be so kind to send a message to aj@cro.ma I’ll assist gladly.

AJ

I am attempting to get support for the Forked theme. No reply using the form on your website (http://cro.ma/?page_id=327) and your customer care email contact listed on your website (care@cro.ma) bounces back. What gives?

Hi Rooted pixels we did receive your email from last night and just replied.

Regards

AJ

Hi, when is the next updat coming? Regards Marco

Hi marco

The theme are 100% compliant with the latest version of Wordpress. As soon as there is a reason to update i will do that.

AJ

Ok, thanks!

Hello, the built-in Croma contact form in the theme is not working! The sender receives a confirmation email, however the message never gets sent to the recipient. the web address is www.theleathernbottle.co.uk. I have sent you a ticket too. Please this is urgent.

Good morning.

I replied to your mail.

AJ

This still hasn’t been resolved, can you please respond to my emails?

Yip i now received the correct details from you and added some code.

Really like this theme! I am having trouble uploading the theme logo on the croma dash. Watched the help files and actually got it to work before but now when I choose the image, insert into post, and save, nothing comes up? Can’t figure out what I’m doing wrong

Hi Shaylark.

Good morning.

If you reach out on my asisstance line i can assist with this:

http://cro.ma/?page_id=327

AJ

Mobile Menu disappears for logged in users: Just discovered this problem. Is anyone else experiencing it?

Good morning.

Thanks for reaching out.

If you reach out on my support line i can assist.

http://cro.ma/?page_id=327

I have not come across this before.

Might be a javascript issue with a plugin.

AJ

stamyo

stamyo Purchased

Hi there, I wanted to update the menu items and it seems not possible. Although, in the admin everything seems ok, in the front end everything appears as it was before (no changes). I have tried on different browsers, I have cleared the cache, but still nothing. Thank you in advance.

Hi Stamyo.

THanks for the message. If you reach out ot me on my assistance line i can take a look.

http://cro.ma/?page_id=327

AJ

Hi, is it compatible with the latest version of wordpress? Thank you

Good morning.

THe theme is compatible iwth the latest version of wordpress.

AJ

cojack

cojack Purchased

Hi,

I hope everyone is doing well. I have a problem with the WYSIWYG editor of Wordpress that has gone. I have disabled all plugins, made the update of Wordpress, tested different browsers, and emptied the cache. Where does it come from?

Best regards,

cojack

cojack Purchased

I crushed the theme again, and the problem with Wordpress text editing is resolved. But now I have another problem, The police “Arvo” to jumped. CromaDash does not take into account the font replacement.

What should I do ?

cojack

cojack Purchased

I managed to solve the problem, it would be enough to replace HTTP by HTTPS in the font url. Thanks anyway.

Great news. THanks for the feedback.

cece101

cece101 Purchased

Hello. Great theme. I use it at www.tasteoftheworldmarket.com My question is about making the calendar more front and center on the home page. Do you have any ideas on how to make it more visible higher up on the homepage rather than where you have it on the demo and where we have it on our page? Any ideas are appreciated.

Hi there.

Thanks for the message.

it will be possible to move but will need to be coded.

Regards

AJ

Can you offer coming for a fee? i am trying to email you regarding this. As you know the theme soon much better than other developers it would be great for you to help me make these changes. possible?

cece101

cece101 Purchased

About to perform some updates on our website – taking wordpress to 4.7.3, etc. I noticed you haven’t updated the forked theme in several years. Is it safe to update all other plugins I am using (all in one seo, akismet, google maps, duplicator, wp super cache) and wordpress? Thanks.

Hi there

The forked theme is compatible with the latest version of WordPress.

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