Hi l, do you have an update since the April one this year? Because my website seems not working anymore, can’t browse products, can’t edit pages/posts. Thanks
Hello, here is the changelog: http://www.pixedelic.com/forte_current_version_changelog.php
To receive updates you have to go to “Appearance -> Theme updates” and enter your ThemeForest username and the theme license code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Let me know. Manuel
I have tried but my support is expired. I am not sure where to renew it, or do I re-purchase a new licence?
It doesn’t matter if the support has expired, you should receive updated anyway. What message do you get when you try to enter license details, sorry?
I just tried again and I was able to update it! Sorry about that. Thanks so much, Manuel!
Hi, when I try to update theme through Appearance/Theme updates I get error “Sorry, it seems your license has passed the limit of domains available. Please, contact the author for further information”. Our ourchase code is vald, I just checked.
What is the problem?
Our main issue is that we cannot change any values in Forte options page. When I click Save, everything looks normal, I get smily face that save is succesful, but on refres there are no changes.
How to solve this?
I see you are using the theme on this WP installation: https://www.mineralexpo.hr/ Only one WP installation is allowed, so, if you want to activate the theme on a different WP site, before you have to deactivate it from the site above. Hope this helps, let me know.
I have theme only on this site, and I do not want put theme to different site.
Problem is that I cannot save any changes in Forte.
I try to fix it with update theme (I hope that, this will fix the problem) and I get error.
However it seems you’re running the latest version. Could you provide your WP login details and let me have a glance please? Contact me with the form on this page please: https://themeforest.net/user/pixedelic#contact
I send you pass … thanks
Please.. can you answer me..
Are you discover the problem.. ?
This comment is currently being reviewed.
At this moment I have only seen that the things stored in the database are not reflected in the option panel… I entered the database through cPanel, tried to change some fields from there, but the option panel still remains unaltered. So I’m afraid the issue is with a cache plugin you use. You should investigate in this way. I see the cache plugin is provided by your hosting provider, so I think you should ask them if it caches content in the admin panel as well.
Just an example: if I write “Test” instead of Forte>
and then I save, in the database I see the word “Test” for that field:
but the option panel, after refreshing, displays the word Forte. It seems it doesn’t reflects the database, but it displays a cached version. Unfortunately in this way when you save something again, you’ll lose the changes you made before… Anyway, I think you should investigate with that plugins or, better, use something more stable and check if the problem persists.
Hello, I’m trying to update theme & I’ve even downloaded latest version from themeforest account but it keeps showing version 3.0.4 instead of 3.0.7
Please send latest version
Also, I wish to remove 2 slides from the slider but after removing slides from theme option they show back again. What to do?
Hello, the automatic updates are more recent than the one available on ThemeForest, just go to “Appearance -> Theme updates”, enter your Envato user name and theme license code as required: in a few minutes you should see the update available on your dashboard. Let me know the latest update fixes the slideshow issue as well please.
Hi, theme is updated & the page builder works now.
Still cannot delete individual slides. I delete theme n save the page and they come back again. any suggestions?
Hello, empty the browser cache please. If that doesn’t work, contact me via email by using the form on this page https://themeforest.net/user/pixedelic#contact and provide your site login details so I can have a glance. Remind this thread in the email please: https://themeforest.net/comments/15071786
i want change domain to another sub domain how can be? cause the licensi cant reach limit
Hello, you have to remove the license before activate the theme on a different installation. However, if you have problems, just contact me and I’ll remove your previous activations.
I bought the theme in May 2016 and now that I want to make changes (changing the logo or the text of the footer) is impossible. I click on the ‘Save changes’ button and it does absolutely nothing … Can you tell me what the problem might be? Thank you very much in advance
Hello, without seeing the backend I’m afraid I can’t, sorry. Please, try to disable AJAX and check if it saves again:
Let me know, Manuel
It works!!!! Thankyou very much!!!
I am getting this error: it seems your license has passed the limit of domains available. It’s on the same web site it always has been. I wanted to make sure it was up to date because I am having trouble with mixed content adding an SSL. On the main update page it says my themes are up to date. I love the theme, it’s been great for years now. Thank you!
Hello, it seems this isn’t the account you used to purchase the theme, so please, let me know what is your right account I will check.
Oh, yeah! I see! Let me see if I can hunt up the person with that information…
Well, I can’t get back into that account. I think my only option will be to buy the theme again, right? Will it cause any problems if I change the licence in the update screen?
Please, contact me through the form on this page https://themeforest.net/user/pixedelic#contact and provide the license and username you use in the backend.
Thank you! I will.
It was a plugin related problem. Thank you for the heads up.
The html text tab is no longer showing when I create a new page
Hello, what version of Forte are you running?
In this case please update it. You have to enter your license code and your user name (goddess1204) in “Appearance -> Theme updates” and you should receive the notification of the new update in a few minutes. After updating clear your browser cache to make sure you’re loading the new scripts.
I have already updated the theme but somehow I still am unable to get the builder tab when I create a page
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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