pixedelic does not currently provide support for this item.

1172 comments found.

Hi l, do you have an update since the April one this year? Because my website seems not working anymore, can’t browse products, can’t edit pages/posts. Thanks

Hi Manual, I have tried but my support is expired. I am not sure where to renew it, or do I re-purchase a new licence?

It doesn’t matter if the support has expired, you should receive updated anyway. What message do you get when you try to enter license details, sorry?

Manuel :-)

I just tried again and I was able to update it! Sorry about that. Thanks so much, Manuel!

Hi, when I try to update theme through Appearance/Theme updates I get error “Sorry, it seems your license has passed the limit of domains available. Please, contact the author for further information”. Our ourchase code is vald, I just checked.

What is the problem?

Our main issue is that we cannot change any values in Forte options page. When I click Save, everything looks normal, I get smily face that save is succesful, but on refres there are no changes.

How to solve this?

Best regards, Neven

Please.. can you answer me.. Are you discover the problem.. ?

This comment is currently being reviewed.

At this moment I have only seen that the things stored in the database are not reflected in the option panel… I entered the database through cPanel, tried to change some fields from there, but the option panel still remains unaltered. So I’m afraid the issue is with a cache plugin you use. You should investigate in this way. I see the cache plugin is provided by your hosting provider, so I think you should ask them if it caches content in the admin panel as well.

Just an example: if I write “Test” instead of Forte>

and then I save, in the database I see the word “Test” for that field:

but the option panel, after refreshing, displays the word Forte. It seems it doesn’t reflects the database, but it displays a cached version. Unfortunately in this way when you save something again, you’ll lose the changes you made before… Anyway, I think you should investigate with that plugins or, better, use something more stable and check if the problem persists.

Let me know. Manuel :-)

Hello, I’m trying to update theme & I’ve even downloaded latest version from themeforest account but it keeps showing version 3.0.4 instead of 3.0.7 Please send latest version

Also, I wish to remove 2 slides from the slider but after removing slides from theme option they show back again. What to do?

Hello, the automatic updates are more recent than the one available on ThemeForest, just go to “Appearance -> Theme updates”, enter your Envato user name and theme license code as required: in a few minutes you should see the update available on your dashboard. Let me know the latest update fixes the slideshow issue as well please.

Manuel :-)

Hi, theme is updated & the page builder works now.

Still cannot delete individual slides. I delete theme n save the page and they come back again. any suggestions?

Hello, empty the browser cache please. If that doesn’t work, contact me via email by using the form on this page https://themeforest.net/user/pixedelic#contact and provide your site login details so I can have a glance. Remind this thread in the email please: https://themeforest.net/comments/15071786

Manuel :-)

i want change domain to another sub domain how can be? cause the licensi cant reach limit

Hello, you have to remove the license before activate the theme on a different installation. However, if you have problems, just contact me and I’ll remove your previous activations.

Manuel :-)


bomarzo Purchased

I bought the theme in May 2016 and now that I want to make changes (changing the logo or the text of the footer) is impossible. I click on the ‘Save changes’ button and it does absolutely nothing … Can you tell me what the problem might be? Thank you very much in advance

Hello, without seeing the backend I’m afraid I can’t, sorry. Please, try to disable AJAX and check if it saves again:

Let me know, Manuel :-)


bomarzo Purchased

It works!!!! Thankyou very much!!!

I am getting this error: it seems your license has passed the limit of domains available. It’s on the same web site it always has been. I wanted to make sure it was up to date because I am having trouble with mixed content adding an SSL. On the main update page it says my themes are up to date. I love the theme, it’s been great for years now. Thank you!

Well, I can’t get back into that account. I think my only option will be to buy the theme again, right? Will it cause any problems if I change the licence in the update screen?

Please, contact me through the form on this page https://themeforest.net/user/pixedelic#contact and provide the license and username you use in the backend.

Manuel :-)

Thank you! I will.

It was a plugin related problem. Thank you for the heads up.

Manuel :-)

The html text tab is no longer showing when I create a new page

In this case please update it. You have to enter your license code and your user name (goddess1204) in “Appearance -> Theme updates” and you should receive the notification of the new update in a few minutes. After updating clear your browser cache to make sure you’re loading the new scripts.

Let me know. Manuel :-)

I have already updated the theme but somehow I still am unable to get the builder tab when I create a page

Hello, have you clear the browser cache? It is very important. I think I still have login details to enter your backend maybe… may I enter and have a glance?

Manuel :-)


I am having the same thing as goddess1204 – I’m on 3.0.4 which is the latest one available to download from themeforest (I also have my name and purchase already entered).

This is the error I get when I try to load the editor on a page:

Uncaught TypeError: Cannot read property ‘select’ of undefined at B.<anonymous> (/wp-content/themes/forte%202/functions/scripts/shortcode_buttons.js?wp-mce-4403-20160901:172)

Thanks Adam

Hi – Any luck?

It says I’m running 4.7.3 now but I’m still getting the error with the page builder

Hello, I haven’t received any email I’m afraid. I looked for your username among my mail box, but nothing. Could you try to contact me again please?

Manuel :-)

1. Is it possible to reduce left and right margin on mobile devices? The responsiveness seem to create about 1 cm margin each side, so blog pages etc. appear quite narrow.

2. Is it possible to make the Menu on mobile devices left/right fade-in style. The current dropdown style in top is not so convenient.

3. After changing to new webhost (still same site/domain), I now got this message in theme update: “Sorry, it seems your license has passed the limit of domains available. Please, contact the author for further information”. I only use it on one/same website?.



1. add this to “Forte option panel -> Styles”

@media only screen and (max-width: 479px) and (min-width: 320px) {
    .pix_column_990, .pix_fullheight .pix_slideshow_target_inner, [data-full="true"] .pix_slideshow_target_inner, .pix_fullheight .filmore_commands .pix_column, .pix_column_730, .pix_column_470, .pix_column_210, [data-full="true"] .filmore_commands .pix_column {
        width: 320px;

Or a bigger width.

2. sorry, no

3. the system also takes note of http or https protocol, so it thinks you are on a different installation. I removed your previous activation, so just activate it again.

Let me know. Manuel :-)

Someone said there was a newer version than Version: 3.0.4 but, I’m not seeing it. The pagebuilder isn’t showing up and wondering if that’s it or something else. I don’t see anywhere here on the site that shows the latest version number. Am I blind?

Hello, have you entered your account details on “Appearance -> Theme updates”? Did you get a success message after submitting them?

Let me know. Manuel :-)

Hi Manuel,

Thanks for the awesome theme. I have been using it for awhile now. but recently i have a problem regarding the page builder. i cant seem to find it in the page editor. only visual tab is visible.

I have tried disabling all my plugins and reinstalling the theme, but it just wont show up. i also have tried different computers

can you help me with it?


After reading previous comment, i have entered account details on the theme update page. and have updated the theme to 3.0.7, but still no pagebuilder visible at page editor

SOLVED! i forgot to clear the cache after updating. its all working now.