Basket total being displayed on the left in stead of the right? How do I fix this?
Hello, could you provide your site URL, I can’t fix the issue without knowing what is “culprit”.
Thank you for the fantastic support.
My site’s primary navigation and slideshow are not working anymore. What could be the cause of this? Thank you so much for your assistance.
Hello, please update Forte. Unfortunately the automatic updates stopped because the site I used to provide them quit suddenly without a reason. They changed owner and its support simply quit. I’m sorry. I’ve changed the way to provide automatic updates, but unfortunately you have to update Forte manually the first time.
Let me know if you need further assistance with this. Manuel
Thanks for the reply. If I manually update the theme via FTP will I lose all of the theme settings I currently have?
If you haven’t changed any file via FTP (I mean the code) no, you won’t loose anything, since the theme data are stored in the database.
That worked perfect! Thank you so much for your help. Love the theme!
Hi, I update the theme, and now the header (menu and logo) not show. This is the url http://www.eventosdealgodon.com/
The settings are ok, I don’t know whta’s happens
Hello, your version of Forte is not updated, you updated WP only. Unfortunately the automatic updates stopped since the site I used to provide them quit suddenly without a reason. They changed owner and its support simply quit. I’m sorry. I’ve changed way to provide automatic updates, but unfortunately you have to update Forte manually the first time.
If you prefer, provide all the details and I’ll do it for you.
Here is my email address for personal data: manu[at]pixedelic.com
Let me know. Manuel
Hi Manu, When i updated WP the menu disappeared. My developer said that the theme may not be compatible with 4.3.2 yet. Will there be an update so it is?
Hello, the update is already available, but unfortunately the automatic updates stopped since the site I used to provide them quit suddenly without a reason. They changed owner and its support simply quit. I’m sorry. I’ve changed way to provide automatic updates, but unfortunately you have to update Forte manually the first time.
Hi, the theme is not compatible with wp v4.5.2. please update the theme in envato so we can download it.
Hello, the demo is running WP 4.5.2 and seems to work perfectly. Have you installed the version available on ThemeForest? What problem do you have? May I see the live site please?
yes. i installed the latest version of the theme. this is the http://digitalsignage-australia.com.au/.
the problem are menu and logo are not show.
I see those, so I guess the problem is due to your browser cache, just clear it and let me know.
okay. the problem fixed. thanks
Hi Manu, i don’t know why but the product page is redirecting to page 404.. until now was ok.. http://www.nicoten.ro/product/tigara-electronica-nicoten-s1-ecopack-starter-kit-usb/
... fixed from permalinks WP serrings… language file
Hello, sorry, not sure to understand. The link you provided seems to work fine, how can I replicate the issue?
i edited the post: it was from wp language… you need to save again the settings from permalinks to make the rewrites work on other languages
Hi Manuel – I just purchased another license because I split my site into multiple sites. I believe the theme download on envato is an outdated version and woocommerce functionality is not completely working. I have searched the web but can’t figure out how to ad automatic theme updates functionality in wordpress for this theme. Can you let me know how to do this.-Thanks, Paul
Hello Paul, the automatic updates are more recent than the one available on ThemeForest, just go to “Appearance -> Theme updates”, enter your Envato user name and theme license code as required: in a few minutes you should see the update available on your dashboard. Let me know.
Hi Manuel – Thanks for your quick response. For some reason “Theme Updates” is not visible under “Appearance” on my wordpress dashboard. It is on my other site but not on this one. Is this something that has to be enabled through the theme installation? – Thanks, Paul
Sorry, what version of Forte are you running? When you downloaded it from ThemeForest?
I have 3.0.4 installed on the site.
In this case please, empty the browser cache and check again:
Clearing the browser didn’t work. Is this a wordpress feature or a forte feature? I reinstalled wordpress and that didn’t have any effect either. Do I need to reinstall the theme?
It is a feature by Forte of course. If you prefer contact me via email, provide your site url, WP login details and FTP details, I’ll have a look with pleasure: manu[at]pixedelic.com
Hi manuel, all my product-tag pages show up empty. I’ve double checked and the tags are linked to products, but still the products do not appear when clicking on a tag.
Here an exemple: http://www.chevaliersdespieds.be/product-tag/ahimsa/ I have 4 products tagged “ahimsa”, but none show up. This happens to ALL my tags. Can you suggest a solution?
OMG: now the shop page doesn’t show any products either. Yikes! FYI: I did purchase your theme, of course, but through my webdesigner. I have an item purchase code if this is important…
Hello, sorry, I need you post your threads by using the same account you used to purchase the theme. Thank you in advance.
Could you also check if the issue can due to a conflict with a 3rd party plugin please?
I’ve checked the 3rd party plugins and deactivating them has no positive effect. I’ll ask my webdesigner to repost the issue from her account…
I’m taking over from Chevaliersdespieds because I bought the theme for her.
I’ve had a look in the admin and can see that there’s a problem with the woo commerce templates:
forte_april_16/woocommerce/content-product_cat.php versie 2.5.2 is verlopen. De core versie is 2.6.1
forte_april_16/woocommerce/single-product/product-image.php versie 2.0.14 is verlopen. De core versie is 2.6.3
forte_april_16/woocommerce/single-product/review.php versie 2.5.0 is verlopen. De core versie is 2.6.0
No products are showing up in the shop: http://www.chevaliersdespieds.be/shop/ en with product tags: http://www.chevaliersdespieds.be/product-tag/ethletic/
I’ve just seen that you will not provide support anymore for this theme. Does this mean you won’t be publishing updates anymore?
Thanks in advance for your reply!
no, I’m only discouraging new purchasers, but I still support the theme. I’m working on a new update and I’ll release it ASAP.
Good to know Manuel! Good luck with the updates!
The products on http://www.chevaliersdespieds.be/shop/ are still not showing. I read in the comments below that your up to Forte 3.0.6 but we are still on 3.0.4. When I click ‘theme update’ I get this message: “Perfect! Your data are correct. You’ll be notified when a new version is available and you’ll be able to update directly from your WP dashboard” but I don’t see any updates in the dashboard.
I’ve than downloaded the files from themeforest but the zip date on the file is april 13th so I’m guessing this is not the latest update. (?)
Can you advice on what to do?
I am also missing all the product from our shop. It happened from one day to the another. I know my client updated the wordpress theme and i just updated to the latest version of your theme and still nothing is happening. Please advise.
Hello, could you show me the site please?
Hello, please, first try to update the theme to the latest version: unfortunately the automatic updates stopped because the site I used to provide them quit suddenly without a reason. They changed owner and its support simply quit. I’m sorry.
I’ve changed the way to provide automatic updates, but unfortunately you have to update Forte manually the first time. Just download it again from ThemeForest, from your download section: http://themeforest.net/downloads and upload it via FTP. Do you have any problem to do that? In this case let me know.
After doing that you’ll be able to receive automatic updates again, just enter your Envato username and license code in “Appearance -> Theme updates” after updating to the latest version.
i updated to the latest yesterday and still the same issue.
Hello, how did you update, sorry? The latest version is 3.0.6 and I see you’re running 3.0.6. I can’t assure the issue depends on this, but I have to exclude that, since v.3.0.6 updated some WooCommerce files.
i downloaded version 3.0.4 and manually updated it. it won’t let me do an update because i guess my license ran out
No, since you see the label “purchased” here, after your user name, your license is still valid. Unfortunately the latest version isn’t available anymore on ThemeForest and you can get it as automatic update only.
Do you receive an error message when you enter your license code?
yup. it’s saying data not found
Hello, could you contact me via email and let me enter your backend? Could you also provide your license code via email please? manu[at]pixedelic.com
We have an issue with translations with the theme. The rest of our site and shop is translated fine but when you go to the shopping cart PRODUCT, PRICE, QUANTITY, TOTAL all appear in English. I have placed our translation file for the theme in the instructed location of “wp-content/themes/forte/languages” named it “fi_FI.po” (for Finnish) and the .mo file is there too. Any ideas? Thanks.
We actually figured this one out. Contrary to the documentation supplied with this theme the translation file actually needs to go in the “wp-content/languages/themes” folder and the name should be “forte-COUNTRYCODE.po”, so if it is a French translation it would be “forte-fr.po”.
I see that you have released 3.0.6 version and via automatic update I could only update to 2.9.9 version.
How can I update to the latest version?
unfortunately the automatic updates stopped because the site I used to provide them quit suddenly without a reason. They changed owner and its support simply quit. I’m sorry.
when do you expect to have theme work with WooCommerce 2.6?
Hello, it is already compatible.
Hi Manu, thanks for this theme. I have a problem on my pages and articles, the builder tab doesn’t appear anymore! Just the visual… I run WP 4.6 and Forte 3.0.7… Thanks for your support.
Does this theme have a search box to allow customers to look for products? Can categories be displayed as a text drop down menu rather than a large category box?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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