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1183 comments found.

Hey I try to set up a shop through paypal and as soon as I try to buy something shop is redirecting to paypal login window and when I try to log in

doesn’t matter to what account I get

“Please check your email address and password and try again”

I am 100 percent sure that my passwords are OK

Hi, I’m sorry but this issue seems due to WooCommerce not the theme. However, to understand if the reason is something in the theme, have you tried to switch off Forte and enable Twenty-Fourteen for instance? Maybe you still have the Paypal sandbox tool activated?

Let me know. Manuel :-)

hi there, when installing the theme or even trying to do a live preview of it I get redirected to this error message …. Warning: mysql_get_server_info(): No such file or directory in /homepages/30/d274439563/htdocs/wsb5223681302/salt/wp-content/themes/forte/functions/lib/pix_admin.php on line 28

Warning: mysql_get_server_info(): A link to the server could not be established in /homepages/30/d274439563/htdocs/wsb5223681302/salt/wp-content/themes/forte/functions/lib/pix_admin.php on line 28

Warning: mysql_query(): No such file or directory in /homepages/30/d274439563/htdocs/wsb5223681302/salt/wp-content/themes/forte/functions.php on line 17

Warning: mysql_query(): A link to the server could not be established in /homepages/30/d274439563/htdocs/wsb5223681302/salt/wp-content/themes/forte/functions.php on line 17 No such file or directory

Please help.

Dan Solitare kaoskreations@gmail.com

Hi Dan,

sorry, I’m releasing a new update for this reason. Wordpress has updated some functions regarding mysql() and it isn’t possible to use mysql_query() anymore. Meanwhile, if you want to fix that issue without waiting for the complete update, please replace the file “forte/functions.php” with this one and let me know: http://pastebin.com/raw.php?i=UewTecPC

My apologies for the issue. Manuel :-)

Hello !

I’m having problem with enabling scroll to top button. Can you please tell me where should I go to enable it ?


Sorry, could you post your questions from the same account you used to purchase the theme?

TIA, Manuel :-)


i’m having a problem with a fresh install of WP 3.9.1, after installing forte theme i receive this error:

Access denied for user ‘root’@’localhost’ (using password: NO)

I know that is something related with the server, but only appear this if i activate the forte theme, not with WP, not with other plugins.

Did you know how can i solve this?

Thanks in advance

It is related with the version of MySQL. I’m releasing a new version to update Forte to the new standards. If you want, meanwhile, replace the file forte/functions.php with this one http://pastebin.com/raw.php?i=UewTecPC and please accept my apologies for the issue.

Manuel :-)

It’s working now, thank you!

Issue solved.

is there a way i can remove underline from a hyperlink? i looked on the css for

a.class {text-decoration:none;}

is this right on your theme or is it a boarder box?


The code you provided is right, if you want to be sure to override the default settings use !important:

a {
text-decoration: none!important;

Forte provides a panel on the theme option panel to save the custom CSS into the DB without creating a child theme.

Manuel :-)

Hi there!! same problem activating theme from wp-admin I tried using ypur new functions.php but have some error again

Warning: mysql_get_server_info(): No such file or directory in /homepages/14/d450206904/htdocs/clickandbuilds/xtrange/wp-content/themes/forte/functions/lib/pix_admin.php on line 28 Warning: mysql_get_server_info(): A link to the server could not be established in /homepages/14/d450206904/htdocs/clickandbuilds/xtrange/wp-content/themes/forte/functions/lib/pix_admin.php on line 28 Warning: Cannot modify header information - headers already sent by (output started at /homepages/14/d450206904/htdocs/clickandbuilds/xtrange/wp-content/themes/forte/functions/lib/pix_admin.php:28) in /homepages/14/d450206904/htdocs/clickandbuilds/xtrange/wp-includes/pluggable.php on line 1121 Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /homepages/14/d450206904/htdocs/clickandbuilds/xtrange/wp-content/themes/forte/functions/lib/pix_admin.php:28) in /homepages/14/d450206904/htdocs/clickandbuilds/xtrange/wp-content/themes/forte/functions.php on line 4 Warning: Cannot modify header information - headers already sent by (output started at /homepages/14/d450206904/htdocs/clickandbuilds/xtrange/wp-content/themes/forte/functions/lib/pix_admin.php:28) in /homepages/14/d450206904/htdocs/clickandbuilds/xtrange/wp-includes/option.php on line 747 Warning: Cannot modify header information - headers already sent by (output started at /homepages/14/d450206904/htdocs/clickandbuilds/xtrange/wp-content/themes/forte/functions/lib/pix_admin.php:28) in /homepages/14/d450206904/htdocs/clickandbuilds/xtrange/wp-includes/option.php on line 748

Any ideas? Thank you!!

Hi, the issue seems different, and it will be fixed in the next update as well. The file to replace, meanwhile, is: forte/functions/lib/pix_admin.php with this: http://pastebin.com/raw.php?i=FaLnBGLT

Sorry for the issue. Manuel :-) (let me know)

It works! TKS!

hey manuel im trying to make the new update and its giving me a error can u help me out?

Mmmm… I use http://wp-updates.com/ to provide theme updates, so maybe something went wrong with their system… I’ll contact them, thank you for the heads-up. Meanwhile I can only recommend to download Forte from ThemeForest, remove it manually from your server and upload it via FTP if you can’t wait.

Sorry for the issue. Manuel :-)

just talked with my hosting service looks like they fix it for me…something about the immutable attribute…thats what the hosting guy told me—“It seems that your theme’s files had the immutable attribute, preventing them from being overwritten.”

Wow… I can assure you that doesn’t come with the theme, as far as I know :-) Other purchasers have already updated without any problem. However, glad you’ve fixed.

Manuel :-)

I just wanted to share once again the site. http://www.goddess-goodies.com/ It came out beautiful You are the best Manuel!!! :)

Thank you too, I’m glad to see you’re satisfied, that’s the best reward :-)

Hi, We bought this theme earlier this year, my web designer has modified the theme to fit my changes. When I made the last update, theres nothing on my site. He is saying that all the changes that he has done are gone and all the files have gone back. I need this changed asap as we are doing an advertising campaign and this will adversely effect my business. Please reply asap. I need the latest update undone to regain my previous functions, css, and other files.


Ok, actually the site takes ages to load, but you should contact your provider about that, or try some plugin like Super Cache: the server seems to have the most part in this, it takes about 26 seconds to load the first byte. It could depend on a theme function, sure, but the site works pretty fine with other servers, so I think you should re-consider something (an example: http://www.santoriniglamweddings.com/ )

The server error: I need to know more about that, so I definitely recommend to contact your provider and ask them if they know more about that.

However I haven’t understand the scenario… you have a web designer, that made changes to the code, but you don’t know what he changed. Am I right? In this case: may I talk with the designer? Why don’t you ask your web designer what he made? If the problem is that you have lost the changes to the code (if I have understood), I’m sorry, but this kind of issues doesn’t depend on the theme author, since the official documentation is clear about this point: http://codex.wordpress.org/Editing_Files Make backup, use a child theme, etc.

However I would be glad to provide old theme versions if you need them to compare new and old files… I’m afraid I can’t do much more than this, for this kind problem. Let me know. Manuel :-)

My server provider is Godaddy. Should I go through their painful customer service to get this server issue sorted? Yes, the website guy made the changes to the code. I am not sure if he has made changes in a child theme.

So… why don’t you ask your web designer what changes he has made?

I just want to confirm that this theme can use the wishlist plugin and has uber menu or similar before I buy it.

Sorry, it doesn’t support any wishlist plugin by default, so it could require some adjustments, it depends on the plugin you want to use. The only “mega-menu” available is the one you can see on the demo itself.

Manuel :-)

Hi Manuel,

Thanks for a great theme.

We are having difficulty getting the lightbox activated with any of the layouts. Specifically we are using layout 11 (http://www.pixedelic.com/themes/forte/blog/gallery/portfolio/layout-11/.) for our product category page and layout 7 (http://www.pixedelic.com/themes/forte/blog/gallery/portfolio/layout-7/) for the home page.

In these layouts we assume we can have a zoom/lightbox function as per the links I have shared. However we only have a link function activated when we click on the images.

We have enabled ‘Enable Lightbox’ in Woocommerce – Settings.

Are there any other settings that activates this function?


Sorry for the late reply, some troubles… however this section is intended for users that have purchased the theme, so please, use the same account you used to purchase the theme and, if possible, provide a site URL too. Thanks. Manuel :-)

Thanks, We have purchased the theme so I am trying to find out the account that was used. We thought is was this one. Also the site is not live yet. Can we email you the site URL with an access password for you?

Of course you can, email me from my profile page (there is a form on the sidebar) by using the right account please: http://themeforest.net/user/pixedelic

Thank you in advance. Manuel :-)

Hi Manuel. Is there a way to add a sidebar on the homepage? I have a sidebar on the sliding sidebar but I need a regular sidebar on the homepage. THANKS!


you should change the page template: https://www.diigo.com/item/p/cebrobqzccbqoesapzbedsopce

You have to select the “Default” page template, select a sidebar and, if the page builder becomes light red, it means you have too many columns on your page, since the default template support 3 columns instead of 4.

Manuel :-)

Hi Manuel

I added crop=”false” to the [gallery] shortcode, but the images are still being cropped. How do I get the images in a standard wordpress gallery to display without being cropped ? Also am I able to display the caption under each image ?

I want to show a series of images which are not cropped, with captions, that expand to fill the screen when clicked. If this is not possible with the standard wordpress gallery in this theme, can I do this with the slideshow function ? I The site is not e-commerce based (yet).

Thanks, Colin

My page is : http://greenportartanddesignemporium.com/_w0rdpress/?page_id=48

I’m afraid “crop” attribute is not available for the gallery shortcode if used as slideshow, my apologies. It works for the thumbnail gallery only.

Manuel :-)

Just a quick thank you to Manuel. I bought this theme a year ago for a client. They loved it so much they wanted me to use it on another site of theirs, so I bought it again! It’s slick, modern, super flexible and customizable, great backend, and very well supported.


Thank you Tom, very kind of you!! Hope you’ll enjoy my new work too in this case.

All the best. Manuel :-)

Hi there Manuel! It’s me again I have trouble using a special page like my home page, I try to put the footer on But it appears at top of page!! Look by yourself http://x-trange.com/sitio_nuevo/ The, when I Put off the “Display the widget area on the footer” check in admiistrator, Footer disappear enterely! Any idea? TKS in advance Juan Pablo

By the way, you’re right about “gallery” tyoe post. If you don’t put a wordpress gallery on it, template seems to broke down. If you can see how I can resolve the “order by” issue on my home page, I think this could be my last question ;-)

Nevermind, I just upload all my posts the same day… “Sorter by” option appears at the same time I’ve created a new post, other day… Sorry…

Sorry for the late reply Juan Pablo… however, if I’ve understood correctly, you have fixed all the issues by yourself, am I right? In this case glad to read that. :-) Otherwise let me know

Hi Manuel,

I have two little things:

I have a logo issue: on the My Account page and the Checkout page it disappears form the header… I can imagine that could give a customer some trust issues departing from his money ;)

And about the menu items: I would like the items in the drop down to have less spacing between them, as it can make the menu appear quite long/big. Maybe it’s also possible to adjust the width of the drop down block itself?

I assume there is a css for it?

Thanks again,



Hi Janet,

about the logo, there is a issue with SSL protocol. It is strange, since the logo URL has been coded in the safe mode, without protocol: //www.. etc.. Maybe your provide can help you better than me this time. Try to contact them and let me know.

About the menu item, this is the default style:

nav > div > ul > li ul li a {
padding: 5px 10px;

Paste this code into Forte option panel -> Style, reduce the value 5px to reduce the space above and below each sublevel item.

Let me know.

P.S.: I like the minimal style you adopted for your site, my compliments.

Manuel :-)


I am freelance developer and have been provided this theme by the client, however the whole page editor is not click able. They have used the theme before on another website. Is this the reason why?



Hi Luke,

no, I don’t think that’s the reason why. I think there is a javascript error. Please, consider that WP 3.9+ requires Forte 2.6+ and viceversa. So check if the versions are right.

Then: some plugins are not ready for WP 3.9+ since it runs a new version of tinyMCE, so, please, disable your plugin one by one too, to check that.

Let me know. Manuel :-)

Hi Manuel How do I get the Price Range Filter to show the currency units that are selected in Woo Commerce Currency Options field. No matter what units I select in WooCommerce, the units in the Price Range Filter indicate euros. A secondary issue is that the Price Range Filter drop down does not seem to work – it only shows €0 — €0 as a selection despite the fact that I have created products that have values between $1 and $200. I have to assume that I have not enabled or selected something in Forte. You can see the issue at: http://www.naturalphotographyspa.com/forte-shop/


I think you are using kind of minifier plugin for your JS and CSS file that loads the javascript files in a wrong order, since I see several javascript errors on the page you provided.

Please, try to disable the plugin and let me know if the problem persists.

Manuel :-)

Yes – that worked -thanks

hi manuel,

I am trying to create a gallery but always appears in a column, I edit the gallery in telling the options in multiple columns but I can not. What should I do?

 thank you

Hi mac_fly,

could you provide a URL to better understand. Thanks.

Manuel :-)

Are there any translations for this theme in French and German ? If yes, it is possible to send them to me ? Thank you in advance and I’m sorry for my bad english ;)