infortis supports this item


2895 comments found.

fresh install of latest version, followed demo store instructions - import database - upload files - install magento

receiving this error: Invalid backend model specified: ultramegamenu/category_attribute_backend_grid_columns
#0 /var/www/vhosts/ Mage::exception('Mage_Eav', 'Invalid backend...')
#1 /var/www/vhosts/ Mage_Eav_Model_Entity_Attribute_Abstract->getBackend()
#2 /var/www/vhosts/ Mage_Catalog_Model_Resource_Abstract->_setAttributeValue(Object(Mage_Catalog_Model_Category), Array)
#3 /var/www/vhosts/ Mage_Eav_Model_Entity_Abstract->_loadModelAttributes(Object(Mage_Catalog_Model_Category))
#4 /var/www/vhosts/ Mage_Eav_Model_Entity_Abstract->load(Object(Mage_Catalog_Model_Category), '6', NULL)
#5 /var/www/vhosts/ Mage_Catalog_Model_Resource_Abstract->load(Object(Mage_Catalog_Model_Category), '6', NULL)
#6 /var/www/vhosts/ Mage_Core_Model_Abstract->load('6')
#7 /var/www/vhosts/ Infortis_UltraMegamenu_Block_Navigation->x0b(Object(Varien_Data_Tree_Node), 0, false, true, true, 'level-top', '', true, Array)
#8 /var/www/vhosts/ Infortis_UltraMegamenu_Block_Navigation->renderCategoriesMenuHtml(true, 0, 'level-top')
#9 /var/www/vhosts/ include('/var/www/vhosts...')
#10 /var/www/vhosts/ Mage_Core_Block_Template->fetchView('frontend/fortis...')
#11 /var/www/vhosts/ Mage_Core_Block_Template->renderView()
#12 /var/www/vhosts/ Mage_Core_Block_Template->_toHtml()
#13 /var/www/vhosts/ Mage_Core_Block_Abstract->toHtml()
#14 /var/www/vhosts/ Mage_Core_Block_Text_List->_toHtml()
#15 /var/www/vhosts/ Mage_Core_Block_Abstract->toHtml()
#16 /var/www/vhosts/ Mage_Core_Block_Abstract->_getChildHtml('topMenu', true)
#17 /var/www/vhosts/ Mage_Core_Block_Abstract->getChildHtml('topMenu')
#18 /var/www/vhosts/ include('/var/www/vhosts...')
#19 /var/www/vhosts/ Mage_Core_Block_Template->fetchView('frontend/fortis...')
#20 /var/www/vhosts/ Mage_Core_Block_Template->renderView()
#21 /var/www/vhosts/ Mage_Core_Block_Template->_toHtml()
#22 /var/www/vhosts/ Mage_Core_Block_Abstract->toHtml()
#23 /var/www/vhosts/ Mage_Core_Block_Abstract->_getChildHtml('header', true)
#24 /var/www/vhosts/ Mage_Core_Block_Abstract->getChildHtml('header')
#25 /var/www/vhosts/ include('/var/www/vhosts...')
#26 /var/www/vhosts/ Mage_Core_Block_Template->fetchView('frontend/fortis...')
#27 /var/www/vhosts/ Mage_Core_Block_Template->renderView()
#28 /var/www/vhosts/ Mage_Core_Block_Template->_toHtml()
#29 /var/www/vhosts/ Mage_Core_Block_Abstract->toHtml()
#30 /var/www/vhosts/ Mage_Core_Model_Layout->getOutput()
#31 /var/www/vhosts/ Mage_Core_Controller_Varien_Action->renderLayout()
#32 /var/www/vhosts/ Mage_Cms_Helper_Page->_renderPage(Object(Mage_Cms_IndexController), 'home')
#33 /var/www/vhosts/ Mage_Cms_Helper_Page->renderPage(Object(Mage_Cms_IndexController), 'home')
#34 /var/www/vhosts/ Mage_Cms_IndexController->indexAction()
#35 /var/www/vhosts/ Mage_Core_Controller_Varien_Action->dispatch('index')
#36 /var/www/vhosts/ Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#37 /var/www/vhosts/ Mage_Core_Controller_Varien_Front->dispatch()
#38 /var/www/vhosts/ Mage_Core_Model_App->run(Array)
#39 /var/www/vhosts/ Mage::run('', 'store')
#40 {main}


It indicates incorrect installation. Most likely not all files were uploaded or not all files are accessible to Magento because of incorrect file permissions on your server. Please refer to the “Troubleshooting” chapter in the user guide, check the list of possible sources of problems in chapter 14.1.1.

Double check everything and after that please contact our support via the contact form on our profile page if you need further assistance.

Kind regards

hi i dont want to the responsive feature at all i want my users to see the site the same way in all devices let me know


Responsive layout can e easily disabled in theme admin panel.

Kind regards

Thanks can you give me steps i am unable to find

For support please kindly use the account which was used to buy the theme on ThemeForest.


Currently the amount of the cart in the header go to url : / checkout / cart /

I will wish that the text “my cart” have this function

What modifications and what file?



You would need to customize the template file which is responsible for the cart.

To check which template files you need to edit to customize specific sections of Magento, you can enable Magento’s “Template Path Hints”, it will display the names of template file of each block in the front-end. Please see this short video tutorial for more details:

More details about theme/Magento customization can be found in the user guide: 5. Customization

Kind regards


I was trying to change the menu on my website from the current one to “mega menu”. However there is no Mega menu on my theme.

Could you send it me?

My website:

Thank you, Joe.

What you can see under categories ‘Fashion’ in our demo was created using blocks which can be added to each top-level category. Category blocks are described with details in the user guide: 13.2 Custom Category Blocks

For example, the image banner under ‘Fashion’ is a content of the text field “Block Right” in Catalog > Category Management > ‘Fashion’. Please take a look at the screenshots in chapters 13.2.2 and 13.2.3, they show the layout of all custom blocks under top-level and second-level categories.

Thank you for letting me know.

Regarding the 2 product displays. I deleted all the example products then the front page product displays disappeared. How do I get them back?


Thank you, Joe.

I’m sorry but I don’t understand your question and what you are trying to achieve. Please clarify your question, also some screenshots might be useful.


In product page, i would like add a link “learn more” to “description tab anchor” is it possible ? :

i add on view.phtml, :

<a href="<?php echo $_product->getProductUrl() ?>" title="<?php echo $_productNameStripped ?>" class="link-learn"><?php echo $this->__('Learn More') ?></a> I need to change a href= ?



You would need to customize the template file which is responsible for the category view.

To check which template files you need to edit to customize specific sections of Magento, you can enable Magento’s “Template Path Hints”, it will display the names of template file of each block in the front-end. Please see this short video tutorial for more details:

More details about theme/Magento customization can be found in the user guide: 5. Customization

Kind regards

  1. can I know what’s the identifier for slideshow in demo 3?
  2. how to remove the language dropdown on the top right?

Is there guide for all the identifier because I find it confusing identifying which static block is for which.


1. You define slideshow blocks yourself in this field:
System > Configuration > Slideshow > General > Main Slideshow on Home Page > Slides

You need to enter there a list of static blocks which will be displayed as slides. The default list of static blocks is:
block_slide1, block_slide2, block_slide3

but you can use any other static blocks.

2. “Language switcher” which you can see in the top right corner in our demo is Magento’s standard store view switcher. You can, for example, configure 3 store views (each with different language) in your Magento and the store view switcher will appear automatically and will work as language switcher.

So you can limit the number of store views to 1, or hide it with CSS.

Kind regards

Thanks i got it

Hi! We have accidentely edited block_product_secondary_bottom with WYSIWYG editor so the “arrows” on the side of the product page next to our info have disappeared: Code looks like this now:

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fri frakt på alltVi erbjuder 90-dagars öppet köp/ångerrättnöjd kund garanti Can you please give us the code that shows the “arrows” again as on your demo:


In case you need the original content of some blocks, XML file with all static blocks can be found in the following directory: app/code/local/Infortis/<ThemeName>/etc/import/. You can also re-import all static blocks, please see chapter 7.11 Theme Installation in the user guide for details.

Kind regards

Iam Read many times a guideline and not as do not understand how to make what glanyaaya page looked like this:

Sorry “Home Page” also menu.


You can import color settings from “Demo 3” in this section:
System > Configuration > Fortis > Theme Settings > Data Import > Import


if you want to check the configuration of one of the demo stores, you can install the Quick Start Package which is an exact copy of our demo site. It contains all the settings from all demos so you can easily check there (and copy, if needed) every single detail of the configuration.

Install it on your test server (e.g. on localhost) and use it to check the configuration of the demo.

Kind regards


I need to remove the signup link/icon from the top bar. I have found where i can change the name, even make it blank, but can’t completely remove the link. Which file(s) do I need to target to do this?


For support please kindly use the account which was used to buy the theme on ThemeForest. Thank you in advance.

Kind regards

HI, After upgrading I appear to have lost all my images, example store logo, category menu images etc. Is this normal or did I do something wrong?

I think I realise I needed to re-print the manual :(

apologies if this is the case.

ignore all the above – reprinted new manual


I am trying to add “addThis” share buttons to a cms block but dont see anything, is there any reason why this would happen? I have hunted around for a solution but no joy. any help much appreciated here is the code from the cms block <div class="block"> <div class="block-title"> <strong><span /></strong> </div> <div class="block-content sample-block"> <!-- Go to to customize your tools --> <p><script type="text/javascript" src="//"></script></p><p> </p></div> <div class="block-title"> <strong><span>Recently Viewed Products</span></strong> </div> <div class="block-content sample-block"> {{widget type="reports/product_widget_viewed" page_size="5" template="reports/widget/viewed/content/viewed_list.phtml"}} </div> </div>

ignore the three p’s in enclosed brackets in example above – my code only shows 1 at the beginning of script and 1 at the end

Resolved :)


How do I centre an Image inside a cms block, namely block_right_bottom

many thanks

or object like a weather underground sticker?


You would need to add inline CSS. E.g. use this property to center elements:

Kind regards

Hi guys,

I have 3 blocks next to one another 1,2,3 (grid12-4,grid12-4,grid12-4). When the screen is minimized the order of the blocks naturally goes 1,2,3 from top to bottom which is fine except that I want the it to go 3,2,1 from top to bottom.

Is there any css property that i can put next to these blocks to dictate the order they fall into when on mobile devices?

Thanks a mill,



You could try this trick:

- Add your blocks to the page in this order: 3, 2, 1.
- And then apply to each block an inline CSS:
style="float: right;"

Kind regards

Brilliant! worked a treat.

As always thanks a million :)



First of all, my compliments on a great theme for Magento.

I searched the manual and the comments on how to create a category slideshow as in you demo (

In the manual I cannot find any guidance for it.

I was able to create the slideshow with the layout update in de category. However this is then displayed above the layered nav. and Category title.

I want the slideshow to be below the category title as in the demo. Can you please explain how to do this?

Hi.. I successfully installed the theme on my current installation, but I just can’t make the Mega Drop Down Menu to work, only display the default Menu. I went to CATALOG / CATALOG MANAGEMENT / MENU Tab, I choose the Mega Drop-down, and other settings, it’s not applying. Please let me know if there’s a fix or setting issue. My current configuration has MAXIMAL DEPTH 3, Any helps with be grateful. Thanks.


You may need to reindex Magento and then flush the cache after making changes in category configuration.

Kind regards

Hi, and thank you for creating this kick ass theme :) I wonder if its possible to use Fooman Speedster together with this theme now? I remember it was a conflict back in the days, but maybe its resolved now? It would be really good to get to be able to speed up the website a bit.


Some of our users reported that they use it and it works without problems – but you would just need to test, we haven’t checked it.

Kind regards

Can I enable this block “block_home_preface” to be shown on selected pages? Currently its only showning on homepage.

would you illustrate in steps because i don’t really understand. thanks!

I don’t have any good tutorial at the moment, but this is not theme related so you can find more info on Magento websites, e.g.:

thanks for the pointers, i got it

Hi Guys,

I’m trying to enable a swatch plugin that allows customers to click through colour swatches on products at catalog level and change the image of the thumbnail before they actually click through to page view.

This worked in the past (before the hover over additional picture feature was introduced). I disabled hover over image feature and enabled the swatch plugin (cjm color swatch) but am getting this error Fatal error: Class ‘Mage_Themeadmin_Helper_Data’ not found in /home/webdesi3/public_html/ on line 547.

Any ideas?



Hi Thanks a million for your advice. I passed it onto the developer and the issue is now fixed. This feature basically allows the customer to click a swatch in the category view and change the product colour before actually going into product view (in this case a t-shirt). I can also enable alternative image which is good as i can show just the design of the t-shirt on hover.

The only thing i would ideally like to do now is set the alternative image to only change when i hover over the actual image and not over the entire space in category view. At the moment the customer selects a swatch but because they are still hovering over the general space they cannot see that the image has changed until they move the cursor aside… does that make sense?

Thanks so much!

Alternative image hover is controlled by a simple script in fortis\default\template\page\html\footer_theme_scripts.phtml

Brilliant! Worked a treat…. thanks a mill!

Hi, Is it posible to still get older versions as I seem to be missing the Version 2.4.0 (April 19, 2014) update which i need to patch the 2.5.0 update.

Thanks in advance


It is not needed, you can always upgrade directly to the latest version.

Kind regards

Hi, when selecting a product to view on a mobile device (iPhone – all I have to test, so not sure of other mobile devices) I get two versions of the product description, the first directly under the images (plain text; unformatted description) and another nicely formatted description of the same content below the add cart / add to wish list etc elements which appears collapsible. How do I remove the unformated description for mobile devices under the images so that there is only 1 formatted description? Kindest Regards Tony

Oops! My Mistake again :) I duplicated the description in the short description on the product I was viewing, Apologies. I do however wonder If the standard description could be placed under the images directly under short description instead of after the add to cart elements including those directly to the right – bullet points etc.

p.s. for mobile devices only


Forgive me the delay. This would require modifications on product page template, unfortunately we don’t have any ready solution for that.

Kind regards