infortis supports this item


Popular questions for this item

How do I get support for Fortis?

For support, please post your questions using this contact form (link). Provide all details about the issue you have. Also, state your version (theme and Magento), send us a link to your site etc.

How do I get support for Magento?

Please note that as authors of this theme we are able to provide support only for the features which we created and for the issues related strictly to this theme. We do not provide support for Magento installation, configuration, maintenance, custom modification etc.

In case of any questions about Magento, please refer to:


Customization/modification of Magento theme is a large subject and it is beyond the scope of our support.

For more information about theme customization, please refer to chapter 5. Customization in the user guide.

How to install sample products?

Sample products are not included in the download file. You can install sample products by following this short tutorial on the official Magento site: sample products

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy