enginewpthemes

enginewpthemes supports this item

Supported

472 comments found.

Pre-Sale question:

Hello,

1) Is it possible to have a topic to be assigned to multiple categories, just like WordPress does it?, Im looking for 3 main categories with its own subcategories.

2) Is it possible to have an advanced search form, for the 3 categrories I explain above?

“Imagine I have a question related to “ASSETS” ””GOLD MINE” in “SPAIN”, so the comment can be posted selecting those 3 categories, and by the time someone perform a seach, can select ASSET + GOLD MINE + SPAIN in a drop down menu? “

Thanks

Hello,

Thanks a lot for getting in touch.

Unfortunately, the theme has not supported multiple categories when users post new threads. In other words, they can choose just one Category :( http://prntscr.com/cym076 Here is our demo for your reference http://forumengine.enginethemes.com/wp-admin Username / Password: admindemo

If you have any question please don’t hesitate to contact me!

Regards.

Hello. Thank you for providing what may be the only full featured flat forum format for WP at least that I’m aware of. What does the user control panel look like? e.g., how do they assign avatar? Also, is the top bar flexible so that my logo can take up more space than the search box? The branding real estate in the top bar seems a bit crowded.

Hi, the link to your support forum doesnt seem to work. I just purchased this theme and it the sub-sections in the Settings meny for Engine Settings just stopped working all of a sudden (?!).

Hi Robert,

​We now provide the ticket system that you can create a new ticket at enginethemes.com/help. However, in case you purchase the theme via ThemeForest, you can not create a new ticket directly. I have already created a new account at the member for you. Please check your mailbox to get further details.

Many thanks,

what good is your ticket system if your support guy thao seems to break 2 things for every 1 thing he manages to fix?

Dear Robert,

I’m truly sorry about that our product has been so disappointing thus far, Mr, Robert. I understand how upsetting that must have been, but if you stay on the line I’ll make sure that we get this situation fixed for you. We got several emails and now, we are focusing on checking all carefully. Hopefully, everything will be solved within today.

Many thanks for your patience!

Regards.

Hi there, I get no email notification as admin when there is a new discussion. I tried everything as adding third party plugins but nothing helps. Hope you can help me in the right direction. Thanks in advance!

Hello,

Thanks a lot for purchasing our product.

Unfortunately, the theme has not supported the feature that sends the notification email to all users when new questions have been posted. If the theme sends the notification email as your requirement, in this case, there have a lot of emails that will be sent and it can be considered as spam emails.

Don’t hesitate to contact me if you need any further information!

Regards,

Thanks for your answer. I do not mean to e-mail all users but only to the admin user. Now I dont get a e-mail when there are new questions or replies.

Hello,

Thanks for your explanation. [All users] is included the admin also :( So, unfortunately, the theme has not supported the feature as your requirement yet.

If you have any question please don’t hesitate to contact me!

Regards,

Hello, I have some questions before buying the template. 1. Try the demo using sticker, but I could not find where it is. Could you explain me how to make a sticker for example with the word IMPORTANT. 2. If someone make a post and then is modified, the system warns me of that change? . Sorry 4 my english.

3.- Is posible add tables to the post? 4 example https://wordpress.org/plugins/tablepress/ Is compatible with this plugin?

Hello,

Thanks a lot for your interest in our product. Kindly find the answers to all your questions below:

1. Please have a look at this video for your reference https://youtu.be/kP5_ptV-LlI

2. All threads and answers can be edited by users who posted them within 10 minutes only. Unfortunately, the theme has not supported the feature that the admin can get notification about it.

3. Our themes are Wordpress based. Theoretically, they can work with any Wordpress plugins. However, we have not tested all of the plugins out there, we can not give you any certain confirmation with this. To be honest, we have not tested the theme with TablePress extension also.

Many thanks,

Can users put their own pictures as profile pictures or stuck with avatars, also are there social share for sharing posts?

Hello,

Thanks for reaching out. You’re free to edit the avatar yourself http://prnt.sc/d42yso Regarding the social sharing, unfortunately, it’s not a feature of the theme :( Here is our demo for your reference forumengine.enginethemes.com/wp-admin Username / Password: admindemo

If you have any question please don’t hesitate to contact us via support@enginethemes.com!

Regards,

Pre-Sale Question.

1. Is it possible to make the homepage as the full-screen login page and allow only users only to login via FB? Like this one https://www.popxo.com/sign-in

2. Is it possible to restrict the users from seeing any Q&A or thread if they are logged in.

Thanks

Hello Sayeed,

We’re in Saigon and our working time is 9 AM to 18 PM from Monday to Friday (GMT+7). We also got your FTP account at 5:34pm yesterday where there had a lot of customers in queue. That’s why we could not reply you earlier. By this email, I kindly confirm that our Technical support – Mr.Dan is working hard on your site. Please be patient. We will get back to you soon!

Regards,

More than 24 hours. No solution. I did not purchase the theme to sit back and wait for your support.

Your theme should be in working condition.

I would like to ask for the refund now. Because I don’t think that you guys are going to fix my problem.

Thanks

Hello Sayeed,

As I have already confirmed via email, we are going to refund your payment for ForumEngine via ThemeForest. Please be patient.

Regards,

Hello, I am interested in buying, I would like to know if the authentication issue is already configured, or you have to do some additional configuration. thanks

Hello,

Thanks a lot for getting in touch. Could you advise which should be [authentication issue]? All our demo work properly right now. Here is our demo for your reference also forumengine.enginethemes.com

Many thanks,

Ooh excuse my English is not good My question is, I want to know if the template is configured with the authentication automatically, or that is something that needs to be done an additional configuration. I do not know much about code.

Hello, I would like to know if the forum comes with the option for pages and articles, so that you can then create other pages, such as the homepage, a blog, and install plugins such as buddypress. It is compatible with visual composer?. Thanks.

Hello,

Thanks for your interest in our product.

ForumEngine has already supported the [Page] feature that you can create your own new pages. The Blog page is the default page of WordPress also.

Our themes are Wordpress based. Theoretically, they can work with any Wordpress plugins. However, we have not tested all of the plugins out there, we can not give you any certain confirmation with this. To be honest, we have not tested the theme with Visual Composer or BuddyPress also :(

Should you have any assistance please feel free to contact us!

Regards,

Hello. Im trying to get the latest version 1.6.9 and Themforest download the file with changeling indicates 1.6.5… How can I get the update?

Hello,

Kindly drop us an email to support@enginethemes.com with the ThemeForest Purchase code. I will verify your account and send the latest version of ForumEngine via email soon.

Many thanks,

i just purchased the theme and i wanted my theme to be installed like the demo. i cannot even get my home page and i also do not have any sample data. please help me set up my page like the demo page.

Hi,

Please have a look at this article http://docs.enginethemes.com/article/472-how-to-add-google-adsense. That’s all we have right now :)

Many thanks,

the link says page not found. could you please give me a working link

John1011

John1011 Purchased

This comment is currently being reviewed.

Please create a technical support ticket to support@enginethemes.com. We would like to check and give you advice there. Thank you!

John1011

John1011 Purchased

how to create it ? 5 days ago, i have sent a email to support@enginethemes.com, and attached my purchased code, but i haven’t received any reply.

Dear John,

We are so sorry for this inconvenience. Please let me know which email address you have submitted a ticket to us. We would like to check and reply you at soonest.

Thank you!

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