129 comments found.
Hi, I tried using https://themes.themegoods.com/framed/fashion/ theme but the fullscreen vertical slider doesn’t allow customizations for each sliders. So I created a new page with the content on it. Please let me know how can I add the same scrolling effect to this page https://staging.cynapto.com
Hi,
Thank you for purchasing.
We replied to your ticket. Could you please continue there. Thank you.
Hello, I moved my website to another subdomain and it doesn’t allow me to update the template.
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
When you update to the latest version of elementor (3.16.1), the parts of the Framed Theme Elements for Elementor plugin no longer work including the galleries.
Hi,
Thank you for purchasing.
Please make sure you update the theme today v3.6.9 and al required plugins it will fixes all Elementor 3.16 issue.
Hi, I have a question. We are interested in this topic mainly for the menu – Classic fullscreen cube gallery. I have a question about the cube gallery. Is it possible to turn off photo format editing for mobile devices? So that the photo is fixed in width, both on the computer and on the mobile phone? When I look at the photos in your demo now, it shows them in landscape on my computer, but my mobile adjusts them to landscape. This is undesirable for me. I am asking because it is decisive when buying your product. Thank you so much! 
Hi,
Thank you for your interest.
Really sorry, I don’t quite understand what are you trying to accomplish so I can suggest the solution for you correctly.
Sorry, I am not sure I understand you correctly, could you please send me some screenshots with description please? so I can understand your question correctly.
Also could you please provide URL of page you mentioned as well please. Thank you.
How are you handling the issue with the AJAX login plugin no longer being available?
You can use on of these recommended plugins here https://wpforms.com/best-wordpress-login-page-plugins/ for sing up & login form. Thank you.
Hi,
I’m interested in this theme, but I have a couple questions. When buying Framed, we are buying a perpetual license, right? I mean, this is not some sort of monthly subscription.
Also I saw there are 7 ready to use websites (fashion, event, food, landscape, street, travel and wedding photographer). Does this theme include all of them or should I select only one of them? Finally, is everything that is advertised included in the $59 or some of features are extras? For example, are the ‘Gallery & Image Protection’ features included or are they available for an additional payment?
Sorry, this is my first time buying on ThemeForest, and I’m a little confused.
Thanks!
Hi,
Thank you for your interest.
1. It’s a one time fee and there is no monthly subscription.
2. Yes it included all demos. You can import all demos available, not just 1 demo. You can choose to import it from the theme backend.
3. There is no extra fee. Basically all pages and elements are included in the theme package which you will get when you purchase the theme.
Great! Thanks for replying.
Good morning, ¿Can this template be used in Blogger? Thanks
Hi,
Thank you for your interest.
Really sorry, this is WordPress theme.
Unable to change the mobile logo size in mobile view. How can I do that? When using css code the website breaks.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Resolved.
I want to buy this but one of your demo pages – https://themes.themegoods.com/framed/event/ – won’t display on my iphone. It says a problem repeatedly occurred.
Hi,
Thank you for your interest.
Thank you for reporting. We will look for the solution for the issue with mobile devices with that specific demo and will release the update soon.
Hi, I’m looking into Framed for my website I have to redo since another author provided some incompatible work. Could you please state about compatiblity with very last WP Version as of February 8th 2022 as well for WP as for Plug-ins required and compatibility? Thank you in advance!
Hi,
Thank you for your interest.
Our themes support the latest version of WordPress and we will definitely make sure it will support the future version of WordPress as well. So no worry. We will adding features and updating for the theme to make sure it works properly with the future version of WordPress.
No dummy for products as well! The theme is too slow to load.
Hi,
Thank you for purchasing.
Please follow the detailed instruction about how to import demo contents from here https://docs.themegoods.com/docs/framed/demos/
How can I import the dummy data for posts? Why is that not included in your demo data?
Hi,
Thank you for purchasing.
Please follow the detailed instruction about how to import demo contents from here https://docs.themegoods.com/docs/framed/demos/
I think you didnt read my message. I am trying to import the posts but they are not getting imported through the demo data import. Whai is the way out to import the dummy data for posts?
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Then please let me know ticket ID so I can help you quicker.
I figured it out, your main demo contains all the files, the rest of the demos dont. I think you need to mention that.
Please tell me how can I make the page scroll down if I am using the slider as shown on https://themes.themegoods.com/framed/food/ . I want to add more content to this page but it doesnt let me scroll down.
Did you mean you want to create a one page website?
Not exactly. I just want the home page with slider to scroll down. I want to add more sections and information on the home page, but the slider (velo slider) doesnt let me scroll down.
Thank you for your info. Velo slider is fullscreen widget so it doesn’t support adding other widgets below it since it’s required using fullscreen content areas as we shown within our demo site. Thank you for your understanding.
I need the sections below the slider. Give me a work around please. Or else I will have to take my refund back from you.
No response? This is your support? You cant answer a question on public forum. What are you going to do if I create a ticket??
Pre-sale question – If there an option on the Admin side that shows which proofs in a gallery are selected by the users?
Hi,
Thank you for your interest.
Basically you can see images which are approved from the proofing gallery page itself and you can also download approved list from that page as well.
Is it possible for the side menu that appears after you hit the hamburger icon to have the items in that side menu underline when hovering in the same way as the items in the top main bar menu? I cant seem to find settings to do that in either Elementor or Wordpress. My site is at http://wallacevisuals.com/ Thanks and I love the theme.
Hi,
Thank you for purchasing.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Hi, I’m considering buying this and I wanted to know if its possible for clients to download high res images (for free) once they login from the client portal. Great looking theme btw!!
Hi,
Thank you for interesting.
Yes technically you can add gallery zip file for each proofing gallery which your client can download.
How loading image can be changed?
Hi,
Thank you for purchasing.
You can customise it from Settings > LoftLoader Lite.
Hi, is there a way to have the blog page as homepage?
Hi,
Thank you for interesting.
Yes you can set blog page as homepage.
1. How do you increase the size of the burger menu, WooCommerce cart, and client login icons in the navigation menu? Both for desktop and mobile 2. How do you change the background image of the password protected page?
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello Do you have a demo of this theme with a left menu?
Hi,
Thank you for interesting.
Yes please see an exmaple here https://themes.themegoods.com/framed/street/
Is it possible to have a masonry of photos as the homepage with a smart filtering for the category of images on the menu?
Use the framed/street menu style but everything else from the other demo under framed template? is that possible?
Is it possible to have a masonry of photos as the homepage with a smart filtering for the category of images on the menu? A : Really sorry, it doesn’t support that layouts.
Use the framed/street menu style but everything else from the other demo under framed template? is that possible? A: Yes of course you can do that.
for my first question is it possible to have homepage (left side menu) a masonry images and the left menu (travel, food, commercial) and it filters and shows only these set of images on the homepage itself?
is it possible to have homepage (left side menu) a masonry images and the left menu (travel, food, commercial) and it filters and shows only these set of images on the homepage itself? A: Yes it’s possible to do that.
Great! Thanks for clarifying. I’ll purchase this theme.
is it possible to have a toggle with a dark and light version?
It doesn’t support that option.
