42 comments found.
Seems to be a critical error with the new update…
Can you please give me full error notice?
MY MISTAE… it was a bad plug-in.
Hi, I just did the updated version 1.8 and my masonry style pages have gone away.. can’t even find where to fix that..
Hi,
For some reason we need to take off that masonry style.
If you need a long height image for the masonry style, then edit that image and add “iso-height-2” to the “Alternative Text” field option.
Let me know if you still need help.
Thank You
I downloaded theme, but do not see any pages in the dummy data… Help! I sent a support e-mail too.
Thanks for letting me know that you have a WordPress version. I took a look at it, and I love it… but one thing… On the lightbox, the image goes into the header, and you see this grey band across the top. This always frustrated me about the HTML version. Can anything be done to remove this grey band, or minimize the size of the non-full-screen image in the lightbox?
Hi,
I will provide css for hide that.
Thanks
I sent over an e-mail for this, but did not see a reply.
You open total 3 support requests and all are replied. Please check your mail. Please don’t open multiple support request.
Add below css to the Additional css options.
.lg-toolbar {
background-color: transparent !important;
}
.lg-sub-html {
background-color: transparent !important;
}
.lg-image {
padding-top: 50px;
padding-bottom: 75px;
}
Sorry, though this is a comment section, not a support request. I had sent my support request via e-mail.
... and thank you for your reply.
This is a comment section.
Our support team replied all your request by mail. Please check your mail.
Sorry – I have nothing in my e-mail from you (and its not in my spam either).
I bought your site, but Wordpress says the package can’t be installed. The style.css style sheet is missing from the theme. I tried to install the old version, but it’s the same. What can I do?
Unzip downloaded file you will get freebird.zip file. Install that zip file.
Oh thank you, but now I no longer have the pages and articles in draft to be able to change only the images and texts, now I don’t know how to create them
Renew your support time and send us a mail by using our item support form.
Hi, I bought your theme, thank you, it’s the best topic! Would you please add two buttons (Dark Style, Light Style) to the site? They are still in the demo..
Hi! I updated this theme but now I couldn’t create galleries and all my galleries created before disappeared. I don’t found “gallery default options”, “gallery format” and “gallery images”. Someone can help me please?
Hello.. awesome theme btw.. quick question.. the button with little arrow on the gallery which says “back to list” won’t go back to list when you click on a photo.. sometimes shows a black screen.. There’s any how to insert a link or a specific page from all the “back to list” buttons? I need a custom code or something.. thank you!
Hi,
Yes I also got that issue. I will update the theme file soon.
Thanks
hi! how can i make the custom-striped-categories page?
Just use custom caregory element add category link and image.
custom caregory grid or slider?
Slider.
my problem is that every image item that i add is displayed in full width and not stripped
never mainde i go t it 
my bad
Send us a mail by using our item support. Our support team will help you within tomorrow.
Ok great
After viewing several photos in the gallery and clicking on the back-arrow in the browser, you can not go back to the previous page. The demo page has the same problem.
I will check that issue.
Hello, I have created several posts on the gallery section (from 1 to 10), how to place specific galleries using the VC gallery element on page? (e.g., 1,2,5,10)
Hi,
Send us mail by using our item support form. Our support team will help you.
Thanks
I have sent several emails requesting help…. I am not getting a response, and my patience is wearing thin. I have decided to get a freelancer to set up the template for me, but until the following is resolved, there is nothing we can do….
1. “Dummy Data” cannot be imported. Error loading
2. Visual Composer cannot be ‘activated’
3. Slider Revolution cannot be ‘activated’.
Can support please address these issues. I have sent login details a few times now, but i am not getting any response.
Hi, our support team will help you soon. Thanks
Template seems awesome… until you start to try to manipulate it to suit your own needs. Very disappointing, and limited functionality. I am trying to work with a programmer to make the template more useful…. Starting to reach the realization that it would have been as cost effective to pay a programmer to develop my website from the ground up.
However my biggest complaint/frustration, is that the pages take FOREVER to load. So unless you decide to create and upload multiple images at low, medium and high resolution (to be used for thumbnail and gallery purposes), then you will find that clients will lose interest in your website very quickly. I’m currently talking this over with my programmer. Hopefully he can add some functionality that will improve the speed of the website. Until i can organise this, i can’t publish the website.
Can I add a shop to sell digital products? (Like video courses)
Hi shop option not available. You can check this item https://themeforest.net/item/waldo-creative-responsive-portfolio-theme/18466433
I love the template, however i noticed that another user asked if video could be added into the gallery? i haven’t seen any follow up on this. Can video be included in the gallery yet?? I need to include stills and video/animation.
Sorry that option not available,
Is there any way it can be added? Can I pay someone with coding skills to make it a feature?? Or is it physically impossible?
FYI. For anyone interested…. Although the template does not allow animation/video, my webdesigner/programmer says he can include it.
Where you tried to add animation or video?
If i understand your question…..I want to add animations to the ‘gallery’, however as per the forum discussions, video/animation is not possible using the template only. I was just letting other know that it is possible (apparently), if you have the skills or hire someone who has the skills.
Hi, I’m getting this error message “Revolution Slider Error: Slider with alias photography1 not found.” When i tried setting “Intro Revolution Slider” has my home page. Kindle let me know to fix this.
Hi,
You need to import slider data. Slider data included with main file folder. You can send me your wp admin login details. Then I can do that for you.
Thanks
Can i know your email ID to share wp admin login details. I’ll DM
Use our item support form https://themeforest.net/item/freebird-photography-portfolio-wordpress-theme/19311372/support
Send site url also.
Sent details
Check your site now.
Thanks a lot. It’s up
Hi, Will you soon update Visual Composer for the theme? I need this update. Thanks for your answer.
Remove vc plugin from admin panel and reinstall again from our required plugin notification.
Hi, still waiting for an update to fix some major bugs:
1. No title- and alt-tags of images in any freebird gallery, category, post or slider. This makes SEO for photographers impossible.
2. All titles in any freebird item are coded as h2 headlines but should be coded in p for normal text. Headlines in freebird items is counterproductive to manage SEO with headlines and text.
3. When setting the “default page function” in the backend to “freebird element” every single picture or element added to the page will always be left-aligned. Center or right-align is not possible. Rows edited in the backend with more then 1 element will be shown as columns with all elements left-aligned.
Please provide an update!
Why are there no answer for my issue?
Hi,
Sorry for delay. Send us a mail by using our item support form. Our support team will help you.
Thanks
Hello, I would like to translate the theme in french but there are missing strings in pot file. When I use “Loco Translate” or “Poedit”, there are only 21 strings. Could you help me please?
Hello, I contacted you but I got no reply from you. I need to decide whether to buy the theme or not. The theme has few issues and needs some tweaking, are you aware of this?
