The support and documentation is poor. The support only ask to read the documentation. And the list of videos have not been updated since 2015.
We have extremely detailed documentation including video walk throughs. I've checked the support forum and most of our responses to your tickets are links to the video tutorials. It is unfortunate that you are leaving a poor review due to your unwillingness to check the theme documentation.
Was not compatible with my MLS feed. Lots of bugs.
Sorry you are having trouble using the theme. Make sure to post in our support forums if you have any trouble as we are happy to help: http://support.progressionstudios.com We have over 1,700 users of this theme and can assure you it is well tested.
MLS: We don't have any MLS feed support, nor do we advertise this. However you can easily add-in support for MLS feeds using plugins like https://wordpress.org/plugins/dsidxpress/
It would be great if you could jump into our support forums and get any help you need, then update your rating.