71 comments found.
Hi.
My site is broken after update the Elementor Theme Core Plugin. I have tried to delete and reinstall it following your steps, but I get this error message:
No se ha podido descomprimir el paquete. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Please we need your urgent help!
Thanks in advance.
Best regards
Hi, Please send the request and all information about your site to email:farost.agency@gmail.com so we can check and show solutions for you. Thank you!
Hi!
Redux has made an update. In the debug.log of WP i got the following message:
PHP Deprecated: Die Funktion Redux::getOption ist seit Version Redux 4.3 veraltet! Verwende stattdessen Redux::get_option( $opt_name, $key, $default ). in /wp-includes/functions.php on line 5413
The last update is from January 2021 (!!). Short before I checked this I had a 502 Gateway error.
When do you plan to update?
Kind regards Michael
Hi, Please send me info link and admin access your site and FTP to farost.agency@gmail.com and let me help you check it. Thank you!
does this theme support drag and drop, can i change some elements on the theme picking from your various options
Hi, We used the Elementor plugin to built our theme. You can check our demo site. Thanks!
Hi! The attorney grid does not show the whole staff anymore. We have 9 … but only 7 are visible. Any idea? Thank you!
Strange thing … the solution was to duplicate the attorney and to delete the previous version. Now all are visibile again.
Ok. This is great. Thanks!
Hi. How can I add custom footer functionality to Practice Areas? I’m using Polylang to translate the website but I can’t change the footer to the one I need on these pages. Thanks
Hi,
1 to add custom footer functionality to Practice Areas: This is custom work. You need to go to file source code and perform custom.
2 If you want to make site multilingual, please use Translatepress or WPML not Polylang.
Thank you!
OK.Thanks for the fast reply.
Hi! How do I enable support for shortcodes here? https://prnt.sc/SaYJ9nXIXQnK
Hi, what is the shortcode? what is the plugin you used? Thanks!
Shortcoder plugin. We display the address, phone number and other text.
Hi, Please send me info link and admin access your site and FTP to farost.agency@gmail.com and let me help you check it. Thank you!
I answered and reported another problem.
Ok. You can check our replied. Thanks!
I write to the mail, but there is no answer for a long time
Oh no. Your issue has been fixed. You can check again. Thank you!
Hi. I’ve updated my theme and elementor but its broken due to Elementor Page Builder Extension which im not sure how to update that but if I deactivate it I lose all of the themes features such as attorneys and practice areas. Please help!
This fixed it. Please update plugin Elementor theme core: 1. Please go to Plugin tab -> deactivate and delete this plugin. 2 Go to Appearance -> install plugin and reinstall this plugin. Thank you!
I would include this in your documentation
Ok. Thanks for your feedback!
When will there be an update to this theme. How can envato let a theme be more than 1 year behind on update . We need an update for this theme to support wordpress 6.0 and new version of elementor
Hi, right now, our theme is compatible with WordPress 6.0 and you can update the Elementor Theme Core plugin. Thank you!
My site is broken like everyone else because you haven’t maintained and updated this theme. The last update was January 2021, over a year and half ago!
Where is this update to Elementor theme core?!
Hi,
Please update plugin Elementor theme core:
1. Please go to Plugin tab -> deactivate and delete this plugin.
2 Go to Appearance -> install plugin and reinstall this plugin.
Thank you!
My last question (I hope so): In elementor I find the module “attorney carousel” – but when I use it, there is no function behind. That mean: I see nothing. What can I do? thank you!
Hi,
1 You need go to attorney tab -> select “attorney” and perform custom: https://prnt.sc/eU0mgpCyC8fd.
2 Please send me info link and admin access your site to farost.agency@gmail.com and let me help you check it.
Thank you!
Thanks! You deleted the screenshot meanwhile – so I couldn’t follow your instructions. I will send you an email soon.
ok. please contact with us via the email. Thank you!
Hi!
I’d like to integrate a subtitle in the header of the practice areas – like it is on the other pages. What do I have to do?
Kind regards
Hi, Do you want to add the page title tab in Practice Area setting? Thank you!
Hi! Yes … this is exactly what I want.
And actually I have one more question: one of the attorney has died. We want to remove the contact form from his page. Although I have put “Show contact form” to OFF, it is nevertheless shown. Any solution for that? Thank you.
Hi, to add the page title tab in Practice Area settings: please go to file frontline\inc\page-options.php and perform custom. Thank you!
Hi! Thank you very much! It works, but unfortunately I have now 2 problems: 1. It does only work from the main theme, not from the child theme (although I integrated the folder “inc”). 2. When I change the featured image, I have nevertheless the wrong picture in the background of the title. But such a large image is not suitable for the image preview on Google on the SERP – therefore it is necessary to change that.
Please respond to your support requests. It’s been over 2 days since I sent the requested information and no response. My website is still down.
Just for everyone’s knowledge, as I wish I knew this before purchase: the website crashed immediately upon launch from Wordpress. It never loads. I am not getting the support I need.
Hi, Sorry for the late reply! Right now we can access your site but we don’t have the full right access. We can’t deactivate plugin and turn on the debug mode. please provide the full right access.Thank you!
I sent an invitation for administrator access to Farost’s support email twice. I also set up a separate admin account and provided the login details in case the invitations didn’t work. I have also provided the requested SFTP credentials. Please be more specific as to what other “full right access” you’re referring to.
hi is there a way to set how many team members to show up, currently I can only get 7 to show. Thanks
Hi, please check our replied in your email. Thank you!
I have the same issue as everybody else it seems, website is broken after elementor update, pls give us some source for the Elementor Theme Core. Thank you
Hi,
Please try remove plugin Elementor Theme Core and setup it again. If you still have issue please send me info link and admin access your site to farost.agency@gmail.com and let me help you check it.
Thank you!
Hi,
I am having a conflict with the plug in Elementor Theme Core, it is stopping me from upgrading to the latest Elementor plug in, I searched and found that you advised another guy to delete and reinstall the plug in. Can I ask if you can supply the plug in as I cant seem to find it in the downloads.
Thanks in advance. Marty
Hi, Please check our replied in your email. Thank you!
thank you, reply sent
Is the theme still supported? (I’m considering to buy it for a new WordPress website) Second question: This theme hasn’t been updated for a year, will be the theme uppdated?
Hi, Yes, we are always happy to help and our theme is compatible with WordPress 5.8.x Thank you!
Hi! You have solved the Update problem of elementor pro for another user here. Please send me an e-mail with instructions! Kind regards
Hi,
Please try remove plugin Elementor Theme Core and setup it again. If you still have issue please send me info link and admin access your site and let me help you check it.
Thank you!
How can I translate “attorney” slug?
Any 2021 Black Friday Sale on this theme?
Hi, Sorry but we can’t discount. Thank you!
demo is broken
Issue with server, now demo is back. Thank you!
