Discussion on Fruit Shop - Organic Food, Natural Responsive Shopify Theme

Discussion on Fruit Shop - Organic Food, Natural Responsive Shopify Theme

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22 comments found.

Don’t ever buy this theme if you don’t want to get disappointed for the theme and its support. There are a lot of errors in this theme and support is not responding.

Hi mate,

We just received your support request email and we responded to it immediately!
You can check you email.

Thank you so much!

Kind regards!

I am having trouble removing the overlay from the main slider. Can you tell me how its done?

Other than that, I have the section banner enabled but it is not showing..

I would also like to know how to upload your entire theme to shopify since it limits the upload to 50 MB and the size of your theme is 58 MB

Hi mate,

Please extract the file you downloaded from ThemeForest. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website.

- Step 1: Please unzip the file Fruit_v1.0.1.zip
- Step 2: Click folder Fruit_v1.0.1.zip, and then click folder Theme-Packages
- Step 3: Click source folder and select file .zip you want

If not, please send your request via: shopilaunch@gmail.com
We will check it for you quickly!

Kind regards!

The template has many bugs, you should not buy it until all the errors that have been found and reported to support are updated, the banners are not responsive and they charge you to adjust it when they are themes that they should control before launching it, there are better themes for the Same price as the support and better adaptability, how sad that themeforest allows this type of content that does not give the correct solution.

Do not buy extended support, this theme does not meet the current characteristics for an ecommerce on shopify.

Unfortunately the response time is very poor and has delayed our project by 1 week.

Here I leave the support image where they charge me to fix something that should work naturally

https://prnt.sc/t3t1o9

Hi mate,

You want to develop more features and want us to make it for you for free!

Support does not include custom work: https://themeforest.net/item/fruit-shop-organic-food-natural-responsive-shopify-theme/21294031/support

Please be fair to us!

We believe that our Fruit Shop Theme still works well. A lot of our customers already use and they are satisfied with Fruit Shop Theme.

We always support you and answer all your questions quickly!

Kind regards!

This theme is FULL of bugs, and broken buttons and functionalities. For example, the pop up is broken and won’t work, customers cannot add new addresses to their list when they login, footer is broken when you try to fill information, the slider is barely customizable. If you’re buying this theme to build websites for clients, you’re making a mistake. ShopiLaunch will NOT help you all the time, even if they do, the answer would most likely be “it’s not fixable”. Do not buy this theme, there’s many more good ones out there that work better and have less technical issues.

Hi mate

We have been supporting you too many times even though you bought our theme on ENVATO Elements (not ThemeForest)

And this time, you can see that the issues you listed, they aren’t the fault arises from our theme. One of them is the function of themes, you ask us to change, that’s means we have to develop this function again compared with prototype of the theme.

With ENVATO Elements regulations, we cannot continue to support you for free. We inform you that you need to purchase a Fruit Shop theme on ThemeForest to receive support:
https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements

Kind regards!

Hello, the product picture doesnt not update when selecting from dropdown of the variation

Hi mate,

Please send your support request with some images, demo link and short video via: shopilaunch@gmail.com
We will check it for you quickly!

Kind regards!

When I click on “Shop” it shows a list of all the collections on my site (Shopify). I want to show only select 5 collections and not all. Is that possible to do? If not this might be a problem for me as my client wants to show only some of the collections there.

Hi mate,

Please send your support request with some images, demo link and short video via: shopilaunch@gmail.com We will check it for you quickly!

Kind regards!

the single product page not working

Hi mate,

Please provide us with a purchase code before we discuss details of the issues that you need we support.
We need to verify that you have purchased a license to use our theme!

You can find your purchase code here: http://prntscr.com/e3tewk

https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

Kind regards!

Hi ShopiLaunch Team, we are facing problem with ajax cart in cart page can you guide me through it

Kindly reach me through jyoti@togglehead.in

Its just that everytime I change quantity need to press update button to update the cart

Hi mate,

Thank you for describing the error you are experiencing.

Please send to us your admin accounts or invite us by email: shopilaunch@gmail.com
We will check it for you quickly!

- Guide for Add a new staff account:
https://help.shopify.com/manual/your-account/staff-accounts/create-staff-accounts#add-a-new-staff-account

Kind regards!

hi, does this website support MYR Malaysia currency?

Hi mate,

Thank you for your interest in our theme :)
Regarding your question,

Of course, our theme supports all currencies in the list (https://www.xe.com/iso4217.php)
And MYR Malaysia currency is one of them.

It really is a very wonderful theme. Hope you will buy Fruit Theme and become a our dear client :)
We believe you will be satisfied :)

Kind regards!

i seem to be having the same issue as chanellesiphron is there a fix for this yet?

Hi mate,

Please send your support request with some images, demo link or short video via: shopilaunch@gmail.com.

And, Please send to us your admin accounts or invite us by email: shopilaunch@gmail.com. We will check it for you quickly!

- Guide for Add a new staff account: https://help.shopify.com/manual/your-account/staff-accounts/create-staff-accounts#add-a-new-staff-account

Kind regards!

It says the file is too large to upload to shopify. Can you give me the steps of how to do this? I’m not very good with computers.

Hi mate,

Thanks so much for using our theme :)

This file which you used are wrong. In this package include: guides, licensing, samples data and source.
You need choose one of all options which you want in SOURCE folder and set up for your website :)

http://prntscr.com/jelyyu

Kind regards

Hey :) Thanks! I fixed it. I just have one more problem. When I’m editing the theme, when I click a product I imported, it goes to a blank page or the 404 page. When I click the product, it doesn’t go to a page that talks about it’s description, features, etc. Do I need to make that? Like mage each individual product page? Not good with tech stuff.

Hi mate,

We haven’t really understood your request.

Please send your support request with some images, demo link or short video via: shopilaunch@gmail.com. We will check it for you quickly!

Kind regards!

would i be able to upload one of the demos to my store so i can edit from there?

how can i add different icons to the theme? using the “fa fa-” format, i can only seem to use the icons that are already in the theme.

Hi mate,

Please send your support request with some images, demo link or short video via: shopilaunch@gmail.com.

And, Please send to us your admin accounts or invite us by email: shopilaunch@gmail.com. We will check it for you quickly!

Kind regards!

is there any such theme for wordpress or wooCommerce

Hi mate,

Thanks for your interested in our products.

Currently we don’t have WordPress version for Fruit. But we have another suggestion for you.

This is a great theme for you: https://themeforest.net/item/freshfood-multi-store-responsive-wordpress-theme/20079635?s_rank=1

It really is a very wonderful theme. Hope you will buy FreshFood Theme and become a our dear client :)

We believe you will be satisfied :)

Kind regards!

I have a few Problem with the theme, checkout Button is Not working and the Main Color is switching After Publish. Need some help Here

Hi mate,

Thank for your purchasing our theme :)
Regarding your questions,

Can you send to us some images and note clearly about your problem?
And send to us your admin accounts or invite us by email: shopilaunch@gmail.com. We will check it for you.

Kind regards!

Just purchased! I cannot upload to shopify. It says the zip file is over 50 mb. Any suggestions?

Fixed it! Thanks

Hi mate,

Thank for your purchasing our theme :)
Regarding your questions,

This file which you used are wrong.
In this package include: guides, licensing, samples data and source.
You need choose one of all options which you want in SOURCE folder and set up for your website :)

http://prntscr.com/ihmeul

Kind regards!

Excellent Work! :-)

Thanks so much :)

Thanks so much :)

Nice work, Congratulations! GLWS

Thanks so much :)

Congratulations! Nice Work, Good Luck With Sale :grin:

Thanks so much :)

Amazing Work, Good Luck With Sale :)

traivan98

Thanks so much :)

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