Reviews for Fundingpress - The Crowdfunding WordPress Theme

Reviews for Fundingpress - The Crowdfunding WordPress Theme

Cart 2,069 sales
Well Documented

134 Reviews

This theme is way too buggy and my website is completely useless after a year of trying to fix it. But there is another bug at every step and technical assistance way below satisfactory to non-existant. What a waste of my money and time.

for Bugs

Mulitple issues with this theme right out of the box. The default emails for funding have html code in them because they are not being formatted correctly, some of the forms rely on get_option() instead of get_site_url() which results in insecure forms so they wont submit, jquery code for collecting funds seems to target classnames and data attributes that do not exist in the code, the comments page is buggy, funds dont apply to a project unless they go through the rewards system (but they do charge the account), funds are lost if the project is edited and republished after funds have been applied. I have been scouring the support forum for solutions and have found some disturbing updates, especially some talk about there not being support for funding without rewards event though the theme docs dont mention it (docs are sparse and not super helpful), and other users having a lot of the same issues. I started submitting mutliple support forum tickets about a week ago, and even posted to the discord. I have only gotten one response about emails, and the solution was to blanket apply http to all emails and even that did not work. My website is a brick until someone gets back to me, or I will have to spend the time to try to repair these issues myself.

for Customer Support

There is absolutely no support... You can't even get on the forum unless you have your purchase code AND some random code from their website that is nowhere to be found..

I did a clean install twice and the fundingpress theme didn't work either time when i tried to leave a comment on a project or when I tried to update a project... also some of the links are messed up and you need to fix them manually... there are other funding themes, I suggest you use them because there is NO support here....

for Documentation Quality

No list of shortcodes anywhere. No documentation outside of basic installation guide. Zero (as in 0%) support. They use a support forum and even states "paid support will be redirected back to the forum". Which is unorganized, search function doesn't work, it's a mess. Completely unresponsive on discord and the theme/item is broken in many regards.

If you don't know how to code or have a developer on your team, DO NOT PURCHASE this theme.

for Customer Support

It's been a month since I wrote them in support still they are not interested in giving support. Paypal functionality is no longer working with this theme.

for Customer Support

Never get emails replied and still have errors on the all projects page.

for Other

Changing my review to 5 star. The theme works great now that i can use Stripe for Payments. Great theme and works well. Looks like all the bugs have been ironed out as well.

for Code Quality

I was a bit skeptic when I saw other ratings, but now I see that people need to start using brain and read documentation. Great work guys, I love it!

for Feature Availability

I bought this product to replace a PHP script and I must say, I'm impressed with the features and the ability to use WP plugins with this theme.

for Customizability

The Author is too rude, they intentionally deprived this theme of Payment Gateway, which is the most bare minimum thing one would expect.
Later they extort money to the sum of $1000 - $1500 to integrate the payment gateway.
Ultimate theme yuks

Author response

Not sure if you noticed but you have 3 payment gateways integrated. We asked for additional 3 and we gave you our quote. Talking about rudeness we saw if in emails you sent us and your last sentence here.

for Code Quality

this theme is not working at all. I spent half a day just to get passed the demo data import. I am flooded with errors nonstop.
I want my money back!

Author response

Theme is working fine, you have some issue with your server. Also I don't see that you created any support tickets.

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