57 comments found.
Purchased Funio WordPress Theme on May/2022, do I have to update? whats different?
Thanks for your respond!
We have updated some outdated files of WooCommerce templates. If you get a WooCommerce out of date message, you can download the latest version and replace these files.The tax is not included in the cart, even though the option in woocommerce is set to include taxes. https://ibb.co/7KG8bHN
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Our support expired, however this is a bug, not something that is done by us
Thanks for your respond! We’ve tested it and it’s still working fine. Maybe the cause comes from a third-party plugin or something you have customized. We can only check when we have your website information.
Hi ,
I am not. being able to issue the ticket for Funio Theme?? Can you please guide me to open the ticket to Funio theme. While selecting the category there is no option for Funio theme
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi, That is the exact issue when they ask me to select the category I see all the themes except Funio theme due to which I am not being able to create a support ticket. Thaks
Thanks for your respond! Please check again: https://prnt.sc/PJUlED9fQp3b
Hi, my Funio theme contains outdated copies of some WooCommerce template files, and I need to update them to ensure that they are compatible with the current version of WooCommerce. Unfortunately, there’s no automatic update on my WordPress backend. Please advise me of what I should do for this, or is that possible to give me the updated template file to update it manually on my site?
Thanks for your respond! The current item has been updated, please download the latest version from themeforest and replace the outdated files.
Newsletter popup available on mobile, please!
it currently doesn’t appear on mobile. We should have a setting.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi, please can you help me to customize subcategory section in shop page? I need to show in mobile 2 or 3 subcategory but in theme option we can choose only for ipad view the mobile isn’t listed. Thanks
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
When will there be a update to correct myaccount/form-login.php version 4.1.0 is out of date. The core version is 6.0.0,
Thanks for your respond! Please download the latest version from themeforest and replace the outdated file.
Even if we add a recaptcha plugin on the login/registration/forgot password forms, the forms that are created via your theme don’t receive recaptcha. Kindly do something about captcha because bots spam accounts on our website via the registration form you created because it has no protection.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Unfortunately, support expired. This is a global problem, for all customers, because they all need protection site-wide
Thanks for your respond ! This is your scaling problem. We can only check the problem when we have your website information. Hope you understand and sympathise.
Then kindly let us sned you an e-mail with our website info. Scaling problem: it’s the theme in original, only modified by us, not something we did to scale up/down the theme. It’s just about the login/register/forgot password of the custom button on the upper-right
Thanks for your respond! Our technical team only provides support via forum support. Please purchase additional support packages and submit a support request. Best regards.
whats new updated on Jan. 2022? how to find details?
Thanks for your respond ! The last update was on January 13, 2022. This is a small update. Does not affect the customer’s website. So we don’t go into details.
The q’ty + & – in unnormal position, how to swap it?
Thanks for your respond !
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.purchased on Dec. 2021, whats new updated on Jan. 22? can find any updated detaisl
Thanks for your respond ! The last update was on January 13, 2022. This is a small update. Does not affect the customer’s website. So we don’t go into details.
Is there Swedish translation for the theme and accompanying plugins?
Thanks for your respond ! Please use a third-party plugin to translate themes and plugins into your language.
hello i have a problem. Successfully imported demo mode, but using the Wpbingo framework, I cannot make any changes. for example, the Show Newletter Form tab, select SHOW, click on SAVE CHANGES and nothing changes, still does not show. In this tab I can’t change anything, be it the logo or the footer. Makes changes, clicks save changes and returns to demo mode …
How do I make changes in demo mode to save them? Do I have to activate it somehow after the purchase?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hello. Presale question. Will it be easy to change the language on website elements such as buttons, various menu items, etc.?
Thanks for your respond ! Yes, you can translate into your language easily.
Pre-purchase question:
Would that be possible to create my own custom product page using Elementor pro? Does your theme support that? or is it coded?
Thanks for your respond ! Yes, you can do that. This item is built by Elementor.
i am not able to change logo
Thanks for your respond ! Maybe the homepage you use is configured with its own logo. Please remove it as instructed here: https://wpbingosite.com/document/funio/#wpbingo_framework_page
Hello, I have a question. I want to buy your theme but I want to use the shop more as a look book for a ‘live’ shop. I want the show products with the prices but not give the user the possibility to buy them. Only put them in the wishlist. They can only buy them at the ‘live’ story.
Thanks for your respond ! Yes. You can do that with Adding an external/affiliate product. You can find out here: https://woocommerce.com/document/managing-products/
waiting black friday sale…
Thanks for your respond ! However, we do not have a discount for this item.
just confirming this theme inclu Elementor Page Builder compatibility? pinning product? as comparing with Davici. but looks Funio is better than davici?
Thanks for your respond ! Both items are built by Wpbingo Framework. You can choose the design that suits you.
how to adjust the logo size? after uploaded its very small but my logo size big.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
search commont has 3 people asking the same logo size problem.
Yes, please submit a support request. Our support team will guide you.
Hello is it easy to combine some elements of the HOME´s in one ?
Thanks for your respond ! Yes, you can easily do that with Elementor.
Hello ! thanks for theme. My logo is a square so when I import on the theme it looks like very tiny ? have you one solution ?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
is possible add Instagram List photos widget? not only the icon to link
Thanks for your respond ! Currently Instagram is not allowed to do that.
Yes, it’s similar.
Yes , Funio includes this feature: https://imgur.com/a/FdVlnih
