I had problems within my wordpress site trying to importing the demo.
Customer support replied immediately to insure i followed all the steps for the right installation "missed some of them".
I then sent my account credentials as they suggested if the problem wasn't fixed.
Thankfully they fixed my problem "My website wasn't HTTPS and SSl proof"
even though it is HTTPS in the server it wasn't registered or directed as one in wordpress. Telling me the problem and how to fix it after fixing it without asking is real professionalism.
It was such a nice experience cause even though i wanted the theme so bad that waiting for support had me a bit upset, now that i know how good of a support for the theme i have i am more happy than i would have been had i not have these problems.
Again big thanks. Awesome work. Applaudable support.