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1181 comments found.

Aveeye

Aveeye Purchased

This theme needs to be updated to PHP v7.0 It is currently broken. Someone mentioned this above, and you’ve not addressed them, or released an update.

Hi,

We are sorry to hear about your problem, but your license is end of support, please kindly extend our support license or if you have any issue/question about support. Please contact Themeforest support here https://help.market.envato.com/hc/en-us for more informations

Aveeye

Aveeye Purchased

This isn’t an issue that I’m needing “Support” on .You BROKE the theme with your newest update. Your product is BROKEN. It worked before, I installed YOUR update, and now those items don’t work. I’m not asking for help, I’m telling you that the product is broken.

Hi,

We are sure that our update is not the reason of this issue and we checked on your site and found out that the issue comes from folder/file permission.

Also you purchased 1 regular license of theme and from our email records and tickets. You have already used it for 4 websites which broke Themeforest license agreement.

From our records you have already used 1 single license of theme for these 4 sites.

1. http://www.1649monterey.com/
2. http://www.7seacove.com
3. http://www.crosscreekvillagecondo.com/
4. http://301anderson.com/

So you have already had support period expired over a a year now, purchase 1 license and used 4 times and you also expect to have free support too?

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