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1185 comments found.

Hi – I have just purchase another 6 months of support in order to help with an https issue I am having and your support system is down.

Hi,

Thank you for purchasing.

Really sorry, yesterday our support system has been upgraded. You could be able to submit a ticket now.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi…I bought Flurries several years ago…my version is 1.3, I have not updated it and haven’t used it in a year or so…I went in and updated some photos…and found that something has changed from the way that I previously added photo’s and managed the pages. A couple of questions…my site is www.jayk.net

I probably need to upgrade, right?

If I upgrade, is it going to jack my current website up?

Thanks, jay

Please login with your purchased account so we can continue providing support for you.

I wished it were that easy…I doubt very seriously I still have any of that info…I had no idea what I was getting into when I bought it and had someone else set it up for me…which was 4 years ago, 2 moves, 2 computers…but I will try to figure it out tonight. I have started redoing it…but I would still like to know…because upgrading isnt that expensive…just would like to know what to expect. thanks, jay

papyjam

papyjam Purchased

Hello. Is the theme compatible with wp4.8.2? since my wp update, my homepage with a static image doesnot appear anymore. tx

Hi,

Thank you for purchasing.

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

papyjam

papyjam Purchased

thanks for your quick response. I disable all the plugins but same problem.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Dear Sirs, I bought the template file installed and activated it. After that I’d like to install the Furies_sample_content.xml file to get the look like in the demo. So it would be much easier for me to change photos, menue and stuff. BUT there is a black site in front (no slider), I got an error message that the gallery could not installed and btw there is no menu. I’ve no clue what to do. In that case this template is useless for me. What can I do?

2nd try – no success: I got this error message >> Import of „Home Gallery“ failed: invalid contribution type gallery Import of „Fashion Gallery“ failed: invalid contribution type gallery Wordpress fresh installation 4.9.4

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

I bought several templates before installed sample.xml files changed content and DONE. But this template is just frustrating. xml content file is somehow corrupted and did not show the content like in the demo. Customer service “helped” me once but it looks like they can’t make run their own template. Although I gave ftp and login credentials to them it takes so long to get a helpful solution. Really frustrating …

Dear Sirs,

I’am still very dissatisfied with the progress of installing the Furies_sample_content.xml. If I did not get support within the next few hours I will open a case via paypal to get my money back. I’am gonna buy another template from another developer!!

Hi,

Thank you for purchasing and really sorry for the delay.

We are working on your issue and will reply your ticket soon. Thank you for your patience.

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