Support for developers is the most important point. But Megantech doesn't give good support. When you open one support ticket you can wait 2 weeks for answer.
Thank you so much for choosing our theme and so sorry for this inconvenience. Actually our team has had a holiday and weekends after that then our system seems to be overload and we missed your ticket. I'm so sorry about that.
We reminded the support team to check and help you in the ticket and the issue is solved now. I'm really hope that you can consider this rate and comment and give us a chance to give you better support.
I know that we need to improve our product and service and our team has been trying for this :)