531 comments found.
Hello,
We are considering your theme and had a couple of questions.
- In the album page is it possible to add a slideshow of images instead of a single image? We assume not but we’d like to clarify just in case!
- Is there a kind of slideshow element available in general? We checked the demo but didn’t find anything except for a header slider which might be too taxing to use for simple images.
- In the details page we saw that regarding audio there are various platforms “including including iTunes, Google Play, Bandcamp, Spotify, Amazon Mp3, and Deezer”. Besides those, are soundcloud/youtube links supported?
Thank you
Hi,
-No, we cant replace the album artwork by a slideshow, but you still can insert a slider show below in the page content.
-FWRD come with Revolution Slider plugin. The header slider is built with it but no worries, you can also us it to built a basic carousel. Or you can install another plugin if you want. That the beauty of wordpress.
-The FWRD cant stream audio from those platforms, but we can embed player from them in the single album page.
Thank you
Alex
Hi, I’m a job provider here in Envato. I installed your theme with The Peak option and I tried to change the background of the products in the shop page but is not possible. I used the option Look and Fell and I also deactivated the option “Enable WooCommerce Backgrounds” but is seems it only works on the cart but not in the shop page. Where can i change those colors? Thank you in advance for your help. Regards, Arlain
Hi there,
For technical assistance, please open a support ticket at https://support.irontemplates.com and our support team will assist.
Also, you can search for questions/answers in our public tickets forum! Perhaps somebody already asked the same questions already.
Thanks
IronTemplates
Hello IronTemplates, I have to update a wordpress system with a FWRD Theme Version 1.3.1 and Chiltheme 1.0. Is it possible to update this theme version step by step to the latest version. I would also renew the support for this theme. Thanks in advance
Hi Eiberger, Yes, I will provide each FWRD version between 1.3 and 2.1. Please open a support ticket to https://irontemplates.ticksy.com/tickets/
Alex
HI, I get the following error when trying to import the demo – cURL error 56: OpenSSL SSL_read: Connection reset by peer, errno 104.
Thank you
Alex
Hello, i am having difficulties installing your theme, iron demo importer is not activating or loading, i keep seeing the below error message
Downloading installation package from http://irontemplates.com/iron-plugins/iron-demo-importer.zip…
Download failed. Too many redirects
Plugin not activated. A higher version of Iron Demo Importer is needed for this theme. Please update the plugin.
I submitted a ticket 24 hours ago no response
Hi! I’d like to purchase this theme but I see that it primarily uses WPBakery, Do I need to purchase WPBakery as well?
Hi there,
WPBakery is included. You don’t need to buy it separately.
Thank you,
Max
Hi there, tried installing theme but failed and states Theme is missing style.css stylesheet?
Hi there,
You are probably trying to install the wrong file. If you have downloaded the “all files and documentation” package, please unzip it and look in the “theme” folder. You will see the fwrd.zip file. Use this file.
Alex
Hi – I purchased your theme and like your design. However, it does not support Elementor at all (broken code and cannot edit through elementor). I submitted a tech support ticket, and I would like to ask for a refund. Please advise next step. Thanks
Hi,
Our theme support Elementor but we don’t have developped custom Elementor widget for it so you cannot use our WPBakery widget with Elementor indeed.
For refund, please check with themeforest here: https://themeforest.net/page/customer_refund_policy
Thank you,
Hello, Does “The Voice” theme has also VIDEO section where I can put Youtube videos? Thanks!
Hi there, Yes absolutely!
Thanks
Installed The Fall originally. Couldn’t edit the header menu that floats from the top when you first load the site. Completely uninstalled wordpress and reinstalled. Reinstalled fwrd and installd the peak this time as the preview has a different menu, only for me to end up with the same annoying menu. How and why is it the same and how do i change the menu?
Hi, For technical assistance, please open a support ticket at http://support.irontemplates.com and our support team will assist you .
When you open the ticket, don’t forget to include your wp-admin credentials. It would help us a lot to resolve the issue as fast as we can.
Also, you can search for questions/answers in our public tickets forum! https://irontemplates.ticksy.com/ Perhaps somebody already asked the same questions already.
Hi, your demos aren’t loading the music pages in.
Hi there,
Thanks to have reported this, but I dont have this issue on my side. Can you please tell me which demo you are talking about, and which specific page.
Thank
Alex
HI,
I have problems using a menu with e sub-page on mobile devices. On a smartphone the sub-page (“Filmographie”) can be openend, but the main page “Filme” not. On Desktop/Notebooks however the “Filme”-link is clickable.
See https://a-m-p.ch
Hi Hesches, Please update FWRD and Iron-music plugin. If the issue persist, please open a support ticket to https://irontemplates.ticksy.com/tickets/
Thank You
Alex
Hi,
This template is only available through the “Post Blog Classic” page template. https://d.pr/i/hqHNF7
For assistance please open a support ticket to https://irontemplates.ticksy.com/tickets/
Alex
Hi, I mean: the archive pages, there’s no settings for archive pages
Hi,
Only one template is available for the archive page.
Alex
Hi, I don’t understand why there is not the title Blog in the Blog page: https://lolaarnay.com/blog-coaching/ And is it possible to have a header image like the rest of the pages? Is there a way to put a background image in the header?
Hello,
Please dont use the default blog page selected in the reading setting. https://d.pr/i/fzfLrd Built your own blog page with wpbalery page builder. Use the NEWS widget. And built the header as you want with the page builder. You will be able to do what you want.
For more assistance please open a support ticket to https://irontemplates.ticksy.com/tickets/
Thank you
Alex
Hi IronTemplates, my support has expired – apologies if this is inappropriate. I clicked update theme via my wordpress dashboard -> theme, and now the homepage has spacing issues, the menu is now just unformatted text. My wordpress is v5.7 – please could you let me know if this is something I need to renew my support for? Thanks!
In order to check this for you, I’ll need you to open a support ticket and share your site URL with us. For this, you will need an active support license if you want us to check it for you,
Regards
Max
Hi, I recently imported the Demo Content from “The Lab”, but the css of my main menu seems not to be active: https://gschwind-it.ch/ampneu/
The Push Menu is working fine…
Hello Hesches,
Can you please open a support ticket to https://irontemplates.ticksy.com/ticket And please provide, if possible, a login credential to the wp-admin.
Thank you,
Alex
How can you guys assist me with adding a play count feature to my music player?
Hi there,
Sorry but we dont do custom work. Maybe https://studio.envato.com/ can help you.
Thank you
Alex
How can you guys assist me with adding a play count feature to my music player?
I’m very interested in this theme. But I want to be sure I understand what I’m getting. Am I able to edit this theme or the templates from the front end?
Hi there,
Yes It comes with WPBakery Page Builder!
Regards
Hi IronTemplates – my wonderfull favicon + the option to place it, is gone since i updated the theme! is there a new solution? greetings
Hi
You can add it in wp-admin > appearance > customize > site identity
Thanks
Max
this worked perfect – thanks max 
