orange-themes

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1029 comments found.

Its telling me that my Purchase Code is invalid but i’ve been using it for months, and it currently has 3 months remaining. Please fix. It starts with: 4297bf1d-fb02-44a8…..............

Here is my question:

​We would like to move the comments module to the top of the “base” of the article. Currently there are too many things above the comments and they are too far down the page.

We do use the Disqus plugin but it seems to plug right into the Gadgetine comments system – as far as location on the Post. So what file do we edit, and what code? I want to retain this change after any template upgrades so does this need to be done only in the child theme? Which file? Which lines? And where do they move to? Thank you.

Hello,
You can modify the “includes/news-single.php” file and move these lines:
<?php wp_reset_query(); ?>
<?php if ( comments_open() ) : ?>
    <?php comments_template(); // Get comments.php template ?>
<?php endif; ?>
This change can be done in both child and parent theme.

Would you answer the question about my Purchase code please? Its still not allowing me to create new support requests. Why do you guys just ignore portions of support requests like this? Its like every single question i ask, half the question is just ignored.

Hello,
Yes, apologies for that, the ticket system should be working now, there were changes in the API which needed to be addressed.

This is the second time Ive asked you this since you ignored it the first time. I have a valid purchase code but when I try to open a support ticket on your site it says: “Whoops, something went wrong … Sorry, that purchase code doesn’t seem to be valid.” It currently has 3 months remaining. Please fix. It starts with: 4297bf1d-fb02-44a8…..............

Here is my current question:

https://youtu.be/JPPLHkSFU4g

Hello,
Yes, apologies for that, the ticket system should be working now, there were changes in the API which needed to be addressed.

Hey,

I have some problems about theme.

I want to have same looks on my site like Homepage1 of your theme.

But I have some problems.

1) I dont have Slider on Main page. (I checked “Show This Post In Homepage Featured Block” and “Show This Post In Main Slider” also. Am I have to create a Main Slider also?)

2)I get some failed when i import demo xml into wordpress; Failed to import product_type external Failed to import product_type grouped Failed to import product_type simple Failed to import topic-tag tag 1 Failed to import topic-tag tag 2 Failed to import topic-tag tag 3 Failed to import product_type variable Failed to import product_cat Clothing Failed to import product_cat Hoodies Failed to import product_cat Music Failed to import product_cat Posters Failed to import product_cat Singles Failed to import product_cat T-shirts Failed to import product_cat Albums

3) I dont have “Blog” page in Settings > Reading also.

Help Me please.

Hello,

I still waiting for answer my ticket and help me.

When I get answer for my ticket?

Hello,
We replied to your ticket.

Yes I saw answer but its not fixed my problem. I still dont have Main slider on my page.

Hi, I bought this theme but it isn’t suitable for my business, can I have a refund. Thanks

Hello,
We replied to your support ticket.

yip, they are not going to listen, knew this was a mistake.

Your footer menu does not show on mobile.

When will you be fixing this?​

Hi!

Could you please send a live link to the page?

You are support. Did you actually check this before asking me to do the work for you? Look at your own demo theme. Compare desktop to mobile. You will easily see there is no footer menu on mobile. This is basic simple research on your part. Cmon guys … I pay you to figure out basic things like this on your own.

Sorry seems like we have misread the message.

Yes the menu is missed, we will release a update to fix it, but you can also fix it simply by editing footer.php file, this line:

'menu_class'      => 'right',

to

'menu_class'      => 'right load-responsive',

But this will be included also in update.

this theme working stabil in last version wordpress?

Hi!

Yes it it will work fine on latest WordPress versions, we updated the description, also if you get any problems, you can contact our support team and we will help you to solve the issues.

I see that from latest update you have added Gadgetine extended plugin. Does this mean shortcodes are no longer tied to the theme and will stay even if we change theme

Hi!

Not yet, but with next updates for sure, this was the first step. The main idea is that the shorcodes will stay after theme change, only you won’t be able to add new shorcodes using shortcode buttons, only as code.

Hi, Can I change the review box position in the post so it will be on top of the content?

Hi!

Yes with some small customization in one file it’s possible.

I don’t know if management changed or someone else took over of overseeing this theme but finally updates, fixes started rolling out. I mean this theme really looked unfinished even after few years out and updates were two maybe every year.

Hi!

It is located in in functions/jquery-css-include.php but there it checks if the ssl is enabled, just noticed the one more is in the includes/admin/functions/jquery-css-include.php

Yes you are right one located in in functions/jquery-css-include.php checks if the SSL is enabled. I changed second one but error still shows (I deleted cache)

https://s27.postimg.org/46zcvdjkz/image.jpg

Found also one line in css/main-stylesheet.css

@import url(//fonts.googleapis.com/css?family=Open+Sans:400,300,600,700);

All these lines will be also edited in next update.

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