37 comments found.
Hi, I don’t know if it’s just me but when I want to see the demo of this theme it sends me to the theme author’s website but I can never see the preview of what I want to buy.
Hi,
No, We are upgrading the system so the system will auto redirect, it will take some time to complete, don’t worry, you can see the demo at galax.thimpress.com
Thanks & Regards,
ThimPress – Customer Service
Comprei esse tema e está com bug na versão mobile. Funciona no firefox, navegador mi, opera. Mas não abre no google chrome e nem no safari. Já abri chamado mas não conseguiram resolver até o momento!
Hi,
I checked you created topic in our forum. We will help you in our forum
Sincerely
Continua com problema e não estão conseguindo arrumar, agora pioraram a situação dando problema na versão do PC. Tenho uma parceria a ser fechada no negócio mas o site está com o tema com problema de desenvolvimento. Arrependi totalmente de ter comprado isso! Vou correr atrás do reembolso.
We are checking the issue. We will give a solution asap in your topic.
hi, I updated to version 1.0.3 but the search (in the menu) not work … the posts do not appear … how can I solve? thanks
Hi AntonioRignanese,
We have replied to your topic on our forum. And our developers are checking your issue. Please wait.
Sincerely
Hi, i’ve a problem with the update theme and wordpress 5.5.1… in practice there some errors that do not allow the execution of some js (see attach: https://ibb.co/xYwbxcD)
The site is https://www.adriaticaoli.com/ and the theme version is 1.0.2
Could I know how to solve? Thank you
I also sent an email
hi, I’m having problems with the portoflio … I can’t see it well … even from your demo. Can I know why?
Hi AntonioRignanese,
Can you say more clearly about your issue?
sure … if I insert a gallery, it only shows me an image and I see it also in the your demo … also both the description and the portfolio details are not displayed
Hi AntonioRignanese,
Is your mind in Gallery page http://prntscr.com/nxv2lx ? Do you want to add the description and the portfolio details to image?
I refer to the single portfolio page (not gallery page)... if I insert more than one image > https://prnt.sc/nxvc9z I always see only one: https://prnt.sc/nxvc6j Also portfolio details are not visible.
Hi AntonioRignanese,
Sorry for my misunderstand.
With this issue, please send an email to hadt@thimpress.com with subject ” AntonioRignanese – Galax support”. I will help you check it.
ok i sent you an email
Hi, I have a problem with the search button present in the header v.3 As you can see in the screen1 (https://ibb.co/Np0TP5B) is no post found (not true) while if the same word I look for it in the “search” of the widget it gives me as a result the posts found (screen2: https://ibb.co/rwgtnvY – screen 3: https://ibb.co/zsh3rWf) How can you fix this? Thanks
Hi AntonioRignanese,
That’s not eror. The search button on the sidebar of blog post is the wordpress search button, it will search with all the post types. The search button on the header is our widget (search load ajax), it only search withe the post type as post.
Is there a way to change this setting or solve this problem? thanks
Hi AntonioRignanese,
Please send an email to hadt@thimpress.com with subject “AntonioRignanese – Galax Support”, I will help you check it.
Hi, I have a problem with the search again… I have already sent you an email … could you check it? thank you
Hi, we sent an email about a search problem. Can you check it so can you answer me? Thank you
Hi AntonioRignanese,
Please help me send an email to support@thimpress.com with subject “AntonioRignanese – Galax Support” We’ll help you check it out.
ok, I sent you the mail
Hi AntonioRignanese,
We’re checking it.
When will be this theme get updated for WP 5+ & Woo 3.6+?? Anytime soon? or dev already stopped?
Hi ewallztheme,
We’re updating it and will release in a few next day.
I’m interested in installing the Galax theme. However, I noticed that the one I like doesn’t have Thim Events installed in it. Is it possible to add the Thim Events to the installation as a plugin?
Hi, i just found a bug within this theme. When I use any bootstrap based modal popup (such as easy modal, ultimate vc addon, etc) to display any form that has select/dropdown option, the dropdown is not working. When i switched into different theme, they’re working ok. I tested using formidable form, gravityform, caldera form. Hope you can test it : dropdown/select field not working in modal window/popup in galax theme. Thanks
Hi,
Please try to update latest version theme in order to avoid any trouble of older version, follow this guide http://docspress.thimpress.com/galax/#update-theme-20-2-2. In case not yet resolve problem, please renew support then create topic at forum https://thimpress.com/forums/forum/galax-creative-ecommerce-multi-purpose-wordpress-theme/, we’ll check your site directly.
Regards,
Hien Phan.
Beautiful theme. I have just purchased. Kindly send link to PSD sources of all demos.
Hi shweta1312,
Please visit the support forum then we will send you the PSD file 
Regards,
Thoa Kim
Hi, this is Kerem from WPSelected. Hope you’re well!
We prepared a Winner Kit for the authors whose theme has been presented on wpselected.com. Inside the package; you’ll find a couple of banners for your item page, a WPS badge for your demo site and a few versions of our logo to use anywhere you wish.
Since you’re one of our previous winners, we want to send this kit to you too. You don’t have to link them to our site. Just do whatever you want! But please use them for your selected themes only.
To get your WPS winner kit, please send an e-mail us via the contact form on our profile page. And with your permission, we’d like to add your e-mail to our “Author Newsletter” subscribers list.
Hope to hear from you soon!
Hello ThimPress,
Great work and theme too. kindly, could you please send me the psd source files for this theme or not. I am truly love this theme and all designs included but I can't buy it without original photoshop source files.Thanks,
Hi,
Thnak you for your interesting. We’ll send to you via email when you purchased galax theme.
Regards,
Hien Phan.
Nice project! Good luck and more sales! 
thank you 
Nhiều theme quá nên không mua được nữa :’(
Chúc mừng team.
Hi,
Thank you for your attention, hope we are supporting you in the future.
Cảm ơn sự quan tâm của bạn. Hy vọng chúng tôi có cơ hội được hỗ trợ bạn trong tương lai.
Regards,
Hien Phan.
Hi, Thanks For theme but I have small problem how change mobile menu icon color Thanks
Hi,
Please create topic at forum https://thimpress.com/forums/forum/galax-creative-ecommerce-multi-purpose-wordpress-theme/ then i’ll help you to style css.
Regards,
Hien Phan.
Hi, it’s possible to see backend also? Complies with the legislation gdpr or need to buy separate plugin ?
Hi essegi2017,
Thanks for your concern. GDPR is already applied in the theme. Don’t worry about this. Kindly send an email to care@thimpress.com then we send you the test demo to check backend.
Regards,
Thoa Kim
Theme này có phiên bản tiếng Việt ko Thimpress?
Hi boybay9,
Current theme does not have version Vietnamese. However, you can translate by using Loco translate plugin to translate in Vietnamese.
Hiện tại theme chưa có phiên bản Tiếng Việt. Tuy nhiên, bạn có thể dùng plugin Loco translate để dịch sang Tiếng Việt nhé. Bạn nên sử dụng ngôn ngữ chung là Tiếng Anh để tất cả mọi người có thể hiểu được.
Regards,
Hien Phan.
Hello, I am trying to buy this theme but can I see the backend of the theme?
Hi bamboo3250,
Please send an email to our customer support at care@thimpress.com so we can setup a test site for you so you can see the backend of the theme and how it works.
Thank you 
Congratulations Thimpress Team! Awesome theme!!! I hope you do not remove it from the other like your other themes. For expamle: Aloxo! We use now Aloxo @ https://filmekipmanlari.com :))
Hi filmekipmanlari,
Don’t worry about this If you need any assistance related to Galax, please visit the support forum https://thimpress.com/forums/forum/galax-creative-ecommerce-multi-purpose-wordpress-theme/
Regards,
Thoa Kim
Great Work, Congratulations GLWS
Thank you, MonisterThemes
Question: Am i correct in saying this doesnt have its own theme options but rather uses wordpress customizer?
Hi MatthewMurdoch,
Thanks for your concern. The theme is built by our own core and supports a Customize panel with all necessary features http://prntscr.com/jv7395
Regards,
Thoa Kim
