tvlgiao

tvlgiao supports this item

Supported

90 comments found.

Is this theme available for wordpress now? Because I don’t know this theme is used for Shopify before I made the decision to buy this!

Can I take the money back and buy the E-commerce theme for wordpress?

Hi,

Our staff has open a ticket for you. You can check it here http://codespotsupport.com/others/view.php Ticket ID is 1158908772

You can reply on your ticket.

Regards

Hi, I have replied on my ticket – please check it!

Is this theme available in HTML as opposed to Shopify? We’ve already got web hosting provided by another vendor and would prefer just basic HTML for this theme. I love this template and want to make the purchase, but I just want to be sure that I can have it available in HTML.

Thanks, Tim

Hi tgaleza,

Thanks for contacting us. The Game Store Shopify Theme – GameWorld is Shopify theme, it will only work in Shopify platform.In this package don’t include the HTML version. You can refer the HTML version of Game Store at http://themeforest.net/item/responsive-html-theme-gameworld/7144067

Regards,

Perfect! – Thank you for the quick response.

Regards, Tim

Hi tgaleza,

Thank you.

Regards,

Hey guys. We’ve recently found the top search bar appearing a little funky and I can’t seem to find the fix in the CSS code. Can you help?

Hi dylanshearer,

Could you please open a ticket at http://www.codespotsupport.com/others/ , our support staff will check and give you an solution to fix it.

Regards,

Is this theme still being actively developed? Very interested in purchasing, but it hasn’t been updated since November of 2014. Over a year ago. :/

Hi amhustle ,

We are still support this theme. After purchase and install our theme into your site, if it take any error, please contact with us by open a ticket at http://www.codespotsupport.com/others/ our support staff will check and help fix it soon.

Regards,

Are you planning any updates? Or is the theme development dead?

Hi amhustle,

We are still support this theme. The Shopify will auto update your site into new Shopify version and our theme current also work fine with this update. If our theme don’t work right, please contact us, we will check and fix it soon. Currently anything are okay.

Best Regards,

Does this theme work with shopify ;)?

Hi Hasmir123,

Yes, it’s. It’s Shopify theme :)

Regards,

bmnel74

bmnel74 Purchased

Would I be able to sell other items on this theme? Like digital/downloadable products, T-shirts, and other merchandise.

Dear,

Thanks for contacting us. You can use our theme to any topic/items :) our products just only the sample data.

Best Regards,

Why haven’t you added any updates since 2014? I’m interested but this makes me think that you are not a reliable developer.

Dear,

We still support this theme. Because we checked our theme still suitable and working fine with currently Shopify version, so we don’t take any new update on it. If it take any error or don’t work with new function of Shopify, we will help you fix it.

Regards,

bsitton

bsitton Purchased

The template is broken in win 10. None of the product images are loading. Is there going to be an update? Fix? – help…???

Dear,

Please refer the screenshot of our PC using Chrome on Windows 10 http://imgur.com/a/7Himc We see the site is working fine. Could you please try check it in other device. Because we checked in 3 our computers and all show fine. Thank you very much.

Regards,

bsitton

bsitton Purchased

Tried it on multiple computers and still not working. Did you try different screen sizes to see if it is a problem with the graphics responding to the responsive code?

Dear,

We tested in the PC using resolution 1360px 1600px and all show fine. If it’s an error, it will not related the graphics responding, because the main content always show max view is 1200px (1180px is real, 20px for padding), so it will show the same in all screen view larger than 1200px.

Regards,

Emodot

Emodot Purchased

How can i use the support? Anytime i’m trying to open Ticket i get this information: “A support ticket request #XXXXXX has been created.” How can i check if u reply me if i don’t have correct number?

Dear Emodot,

Could you please give us your email or the ticket ID, we will check it.

Our working time from 8AM – 5PM, Mon-Fri, GMT+7 . Maybe your email come to our system in closing time. Please wait us a bit. The customer support staff will support this ticket within 24 hours after system receive it.

Regards,

Emodot

Emodot Purchased

Hi, i can’t give you my ticket ID, beacuse every time (i tried twice) i get number #XXXXXX. I can give you my e-mail address which i used to open a new ticket – marcin.rychcik@aol.co.uk

Thanks in advance, i really appreciate your help.

Dear Emodot,

I have checked the system and see you have create 2 Tickets #3872500282 and #5619614464 . The customer support staff have replied these tickets. Please help me check it again. If you can not receive it, we will create new ticket.

Best Regards,

kamelou

kamelou Purchased

First time i see a “shopify” template without locales.json files that are basics to shopify so we cant traduce text in other ways than hard coding ? are you serious ? i launched a ticket 1 day ago and still waiting for a replie…

Dear,

Could you please give us the Ticket ID, we will check it. Our working time from 8AM to 5PM , Mon-Friday, GMT+7 . If your email come to our system at weekend or offline time, the response can take a long time. Please sympathize with us. Thank you very much.

Regards,

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