Discussion on Gameplan - Event and Gym Fitness WordPress Theme

cactusthemes

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736 comments found.

Widget settings import isn’t working, when trying to upload the json file I get “Sorry, this file type is not permitted for security reasons.”

Hi

The widget setting requires Widgets Settings Import/Export plugin to be installed.

Best regards

CactusThemes

Is this theme good for a sports directory?

Hi

Thanks for your interest. That’s really hard question to answer, as it depends on how you configure the site. Gameplan is meant to be used for single sport facility, or an event organizer. However, you can check the demo page to see if it fits your needs.

Best regards

CactusThemes

responsive fails on wp 4.7.2

Hi,

Thanks for your contacting us.

we’ve answered your questions in our support system.

Please check it.

Best regards,

CactusThemes

My issue has not been resolved. The main menu is not responsive when resizing the theme. In resolution for mobile the theme is responsive, for tablets break my menu style and put it in 2 lines..

Hi

Please follow the ticket so we can keep up with the information

Best regards

CactusThemes

Hello!

I’ve made updates in my website and the custom sidebars began to malfunction! Ex. I’ve set to show 3 blog posts and it’s showing 6. And the vents disappeared. So i need you to see and help me with that. Thank you

www.davidaraujo.pt

Hi

Please provide admin account to http://ticket.cactusthemes.com so we can check

Best regards

CactusThemes

Hi, Just checking if this theme will work seamlessly with the front end submission add-on (community tickets and events) by Tribe?

Hi

Thanks for contacting us. Gameplan work with Tribe Events, so the front-end submission add-on would work in Gameplan too

Best regards

CactusThemes

CAKF

CAKF Purchased

Hi , what about update for the last WPBackery visual composer 5.0.1 ??

Hi

VC 5.0.1 has already in the package. You can download it again

Best regards

CactusThemes

CAKF

CAKF Purchased

ha ok thanks… best regards

yolk605

yolk605 Purchased

We are currently using this GamePlan theme, however we’re finding out that it is not compatible with the Woocommerce “Square” payment plugin which we are implementing. Do you have any very soon plans to make this compatible with the Woocommerce Square? We plan on migrating to a new theme March 1 to implement Square if GamePlan is still not compatible. Please let us users know…

Hi

Thanks for contacting us. We haven’t had a chance to test with Square payment plugin. Could you provide a copy of this plugin to our email hi@cactusthemes.com so we can check?

Best regards

CactusThemes

yolk605

yolk605 Purchased

Here is the link you requested – https://woocommerce.com/products/square/

We had inquired into whether or not you intend on making the theme GamePlan compatible with this woocommerce plugin.

Thanks. We will check.

Best regards

CactusThemes

The “Lost your password” link on the WP login page links to the /shop/my-account/lost-password/ instead of the WP standard, and has a ERR_TOO_MANY_REDIRECTS. WooCommerce is setup to allow guest purchases, so doesn’t require a login. There are no other redirects that I can find.

This started after the last GamePlan update.

Hi,

Thanks for you contacting us.

We checked but couldn’t reproduce the issue like in your descriptions.

Please contact us again via http://ticket.cactusthemes.com/ and provide us your website URL, admin account, some screenshots so we can check and help better.

Best regards,

CactusThemes

Nice theme ! Do you plan to add Schema Markups for better SEO ?

Hi

Thanks for your interest. We will consider in next updates.

Best regards

CactusThemes

Do you have an ETA for including Visual Composer v 5.1 which was released 6 months ago?

Hi

Current version of VC in Gameplan is 5.0.1. We will update the package soon to have latest 5.1 version

Best regards

CactusThemes

1. how do I change the color of the red slanted labels? 2. how do I keep the sticky menu visible in mobile mode, rather than menu folder? 3. currently, the mobile site (strongsexyplan.com) makes the logo expand upon scrolling. How can I fix this?

thanks in advance! :-)

1: Most labels are affected by the setting in Appearance > Theme Options > Color & Background > Main Color, please try changing it to check your issue.

If you want to change the red labels separately please contact us via our Support System at http://ticket.cactusthemes.com with a screenshot of the exact position which you want to change, so we can help you better.

2: Currently Gameplan doesn’t support to display Sticky Menu on Mobile

3: Your issue is due to configuration/usage. Please see this screenshot http://image.prntscr.com/image/96bd49b99919472fbcec3ea55a449ad6.png you entered the too long text in Top Menu Sidebar.

To solve this, you can change the setting, shorten text, or use Custom CSS to make some small change for that part on Mobile. We can help you do that, but you need to contact us via our Support System at http://ticket.cactusthemes.com

Best regards,

CactusThemes!

Considering purchasing this theme for a client. Is it compatible with PHP 7?

Hi

Thanks for your interest. Unfortunately, we don’t have enough information. As far as we know, plugins from Tri.be (The Events Calendar) are not compatible yet.

Best regards

CactusThemes

Hi… Visual composer and Revo Slider are asking me to activate them…. how can I proceed?

Hi

You can just ignore the message. (Direct) Licenses of plugins are not included in the package. You only need that to auto-update the plugins

Best regards

CactusThemes

ah…. ok then…. thanks =)

You are welcome :)

Hi,

I purchased this theme 2 years ago. Im not rookie to installing wordpress themes but this one was a challenge. I purchased this theme and haven’t even used it. Looking to try this again. Here is what I’m getting when i upload the theme. Please advise.

http://imgur.com/a/n9Tis

Hi,

Thanks for contacting us.

It seems there are some lacks of plugins or data which caused the issue.

Don’t worry. You can reach us at the Contact Form at our Profile page https://themeforest.net/user/cactusthemes with an Admin account of your site and a brief of the issue, we will help you.

Best regards

CactusThemes

Thanks i will forward details to your contact form today

Hi,

Thanks for contacting us.

We received your email & replied. Please follow our conversation in the email instead. Thank you.

Best regards

CactusThemes

Hi! I am forced to comment here since I cannot send you any tickets. I will just paste the message had written on your support page:

“Hello there!

Unfortunately I have to report a big bug that came up after I updated the website to the latest WP version. As you can see, the whole website gets covered in white on responsive viewports.

  • I tested another theme: not bugs
  • I updated the theme to the latest version: Bug remains
  • I tested with parent theme: Bug remains
  • I tested without any custom CSS/JS: Bug remains
  • I tested deleting all Gameplan plugins via FTP and re-installing them: Bug remains
  • I tested deactivating other plugins: Bug remains
  • I tried to debug with Firebug: No errors were found

I can only presume that this is a compatibility issue with the latest WP version. If not, I am happy tu buy another support license and ask for help.

When can you come with a new theme update with a solution?

Many thanks in advance!”

RosePham

RosePham Author Team

Hi

Thank you for contacting us.

I’ve updated my Gameplan test site to the latest WP version. Then check the bugs as you said. But I did not find any bugs.

Please share us your site URL so we can take a look.

Best regards,

Cactus Themes.

Hi,

How can we import the demo content of the theme? can anyone send us instruction or any help?

RosePham

RosePham Author Team

HI,

Thanks for contacting us.

Please check this document http://gameplan.cactusthemes.com/document/#sample_data

If you still can’t figure it out, we can help you if we have your site URL and an Admin account via the Ticket system.

Best regards,

Cactusthemes

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