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Widget settings import isn’t working, when trying to upload the json file I get “Sorry, this file type is not permitted for security reasons.”
The widget setting requires Widgets Settings Import/Export plugin to be installed.
Is this theme good for a sports directory?
Thanks for your interest. That’s really hard question to answer, as it depends on how you configure the site. Gameplan is meant to be used for single sport facility, or an event organizer. However, you can check the demo page to see if it fits your needs.
responsive fails on wp 4.7.2
Thanks for your contacting us.
we’ve answered your questions in our support system.
Please check it.
My issue has not been resolved. The main menu is not responsive when resizing the theme. In resolution for mobile the theme is responsive, for tablets break my menu style and put it in 2 lines..
Please follow the ticket so we can keep up with the information
I’ve made updates in my website and the custom sidebars began to malfunction!
Ex. I’ve set to show 3 blog posts and it’s showing 6. And the vents disappeared. So i need you to see and help me with that. Thank you
Please provide admin account to http://ticket.cactusthemes.com so we can check
Hi, Just checking if this theme will work seamlessly with the front end submission add-on (community tickets and events) by Tribe?
Thanks for contacting us. Gameplan work with Tribe Events, so the front-end submission add-on would work in Gameplan too
Hi , what about update for the last WPBackery visual composer 5.0.1 ??
VC 5.0.1 has already in the package. You can download it again
ha ok thanks… best regards
We are currently using this GamePlan theme, however we’re finding out that it is not compatible with the Woocommerce “Square” payment plugin which we are implementing. Do you have any very soon plans to make this compatible with the Woocommerce Square? We plan on migrating to a new theme March 1 to implement Square if GamePlan is still not compatible. Please let us users know…
Thanks for contacting us. We haven’t had a chance to test with Square payment plugin. Could you provide a copy of this plugin to our email email@example.com so we can check?
Here is the link you requested – https://woocommerce.com/products/square/
We had inquired into whether or not you intend on making the theme GamePlan compatible with this woocommerce plugin.
Thanks. We will check.
The “Lost your password” link on the WP login page links to the /shop/my-account/lost-password/ instead of the WP standard, and has a ERR_TOO_MANY_REDIRECTS. WooCommerce is setup to allow guest purchases, so doesn’t require a login. There are no other redirects that I can find.
This started after the last GamePlan update.
Thanks for you contacting us.
We checked but couldn’t reproduce the issue like in your descriptions.
Please contact us again via http://ticket.cactusthemes.com/ and provide us your website URL, admin account, some screenshots so we can check and help better.
Nice theme ! Do you plan to add Schema Markups for better SEO ?
Thanks for your interest. We will consider in next updates.
Do you have an ETA for including Visual Composer v 5.1 which was released 6 months ago?
Current version of VC in Gameplan is 5.0.1. We will update the package soon to have latest 5.1 version
1. how do I change the color of the red slanted labels?
2. how do I keep the sticky menu visible in mobile mode, rather than menu folder?
3. currently, the mobile site (strongsexyplan.com) makes the logo expand upon scrolling. How can I fix this?
thanks in advance!
1: Most labels are affected by the setting in Appearance > Theme Options > Color & Background > Main Color, please try changing it to check your issue.
If you want to change the red labels separately please contact us via our Support System at http://ticket.cactusthemes.com with a screenshot of the exact position which you want to change, so we can help you better.
2: Currently Gameplan doesn’t support to display Sticky Menu on Mobile
3: Your issue is due to configuration/usage. Please see this screenshot http://image.prntscr.com/image/96bd49b99919472fbcec3ea55a449ad6.png you entered the too long text in Top Menu Sidebar.
To solve this, you can change the setting, shorten text, or use Custom CSS to make some small change for that part on Mobile.
We can help you do that, but you need to contact us via our Support System at http://ticket.cactusthemes.com
Considering purchasing this theme for a client. Is it compatible with PHP 7?
Thanks for your interest. Unfortunately, we don’t have enough information. As far as we know, plugins from Tri.be (The Events Calendar) are not compatible yet.
Hi… Visual composer and Revo Slider are asking me to activate them…. how can I proceed?
Don’t worry. We will update Visual Composer and Revolution Slider in the package. Please check back in 1 or 2 days
Well, it’s not about updates, but it’s about activation…. both plugins are asking me to activate them. What should I do??
You can just ignore the message. (Direct) Licenses of plugins are not included in the package. You only need that to auto-update the plugins
ah…. ok then…. thanks =)
You are welcome
I purchased this theme 2 years ago. Im not rookie to installing wordpress themes but this one was a challenge. I purchased this theme and haven’t even used it. Looking to try this again. Here is what I’m getting when i upload the theme. Please advise.
Thanks for contacting us.
It seems there are some lacks of plugins or data which caused the issue.
Don’t worry. You can reach us at the Contact Form at our Profile page https://themeforest.net/user/cactusthemes with an Admin account of your site and a brief of the issue, we will help you.
Thanks i will forward details to your contact form today
We received your email & replied. Please follow our conversation in the email instead. Thank you.
Hi! I am forced to comment here since I cannot send you any tickets. I will just paste the message had written on your support page:
Unfortunately I have to report a big bug that came up after I updated the website to the latest WP version. As you can see, the whole website gets covered in white on responsive viewports.
I can only presume that this is a compatibility issue with the latest WP version. If not, I am happy tu buy another support license and ask for help.
When can you come with a new theme update with a solution?
Many thanks in advance!”
Thank you for contacting us.
I’ve updated my Gameplan test site to the latest WP version. Then check the bugs as you said. But I did not find any bugs.
Please share us your site URL so we can take a look.
How can we import the demo content of the theme? can anyone send us instruction or any help?
Please check this document http://gameplan.cactusthemes.com/document/#sample_data
If you still can’t figure it out, we can help you if we have your site URL and an Admin account via the Ticket system.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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