Discussion on Garden - Landscape Gardening WordPress Theme

Discussion on Garden - Landscape Gardening WordPress Theme

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107 comments found.

arape

arape Purchased

It this theme fully supports Wordpress 6.0? I would like to buy it one more time for one more site that’s why I asked. BTW fantastic theme, I loved to use it.

Hi Arape.,

Thanks for contacting us and being interested in our theme.

Yes, our theme supports WordPress version 6.0.

Thanks!!

Regards., DesignThemes Support.

Can i install this theme on my Gardening things website but it is type of blog not a e-com website!

Hi.,

You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.

I want to install this theme on my plant yield calculator website. But i want to change the UI/UX of homepage as it is tool base website. Can you do some kind of customization for me? Or help with me?

Hi.,

You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us.

We provide basic installation support and guidance for theme and the plugins included with the theme and some basic customizations.

Thank you, we look forward to serving you!

Hi again…two things : 1) I would like to create a Gallery Page in the Classic, Modern Tile or Title Overlay style as shown in this demo page of the theme. demo page – https://dtgardening.wpengine.com/gallery/

How is this done? Do I need the WPBakery Page Builder License?

2) How can I access Shortcodes like in this url? https://dtgardening.wpengine.com/shortcodes/image-with-caption/ https://dtgardening.wpengine.com/shortcodes/testimonial-carousel/

Thanks in advance.

Hi.,

1) Please refer : http://recordit.co/QdFfhBr9Rp

2) All shortcodes include in the demo package

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Thank you and I’ve mail you the credentials. My follow up are:

1. There is a section containing my social links – facebook, instagram and youtube, plus email above the header. It is supposed to be aligned RIGHT on the homepage and all pages. However, on pages other than the homepage, it seems to be misaligned (somewhat to the center). This problem is noticeable on desktop but not mobile. How can we fix this? Screenshot at https://ibb.co/M5p47gs

2. There is an image behind the title of the post, which has a picture of flowers in the garden. How do I replace this image? Example: Title of the post – On the Road to Nowhere. Same screenshot attached at https://ibb.co/M5p47gs

3. Admin details for staging site was mailed. https://shahalamforest.org/wp57/wp-admin/

Hi.,

Please refer : http://recordit.co/WIQQIeW1kU

Kindly get into Admin Panel > WPBakery > Role Manager > Post Types > Custom > and enable the option.

Refer : https://prnt.sc/w54xfc

If the issue persists, please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.

Thank you, we look forward to helping you!

Hi, can you tell me how to instal a chosen template and sample data? Thanks

Hi.,

Thank you for contacting us.

You can import the demo content via the unyson plugin. Kindly refer to our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.

Thank you for being so helpful; it works. I have a final two questions – 1) are those images from demo content of inferior quality, or there is something wrong with downloading the demo content? 2) Can I use the images legally (are those included in the theme), or do I need to buy licenses for each one?

Hi.,

Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Image Purchase link : http://docs.wedesignthemes.com/image-link/gardening.txt

We have used most of the images from Shutterstock and BigStock images you can purchase the images from there with subscription plans. https://www.shutterstock.com/pricing https://www.bigstockphoto.com/subscribe/

Open Source Images :

https://unsplash.com/s/photos/gardening https://unsplash.com/s/photos/garden https://unsplash.com/s/photos/plant https://unsplash.com/s/photos/gardening-tools https://unsplash.com/s/photos/gardener

Thank you, we look forward to help you!!..

jfmauro

jfmauro Purchased

Hi, in the “title overlay” gallery, the category button doesn’t group the pictures related to this category and this happens only in Firefox. It works on Chrome.

Hi Jfmauro .,

Kindly mail your domain URL, WordPress, and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

Thanks!!

Regards., DesignThemes Support.

Hi – manged to install and everything looks good except I can’t upload the logo. This is the message i got – “Click “Add new image” to upload an image file from your computer. Your theme works best with an image with a header height of 0 pixels — you’ll be able to crop your image once you upload it for a perfect fit.” ... 0 pixels??!!

Hi!.,

Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

no worries – managed to install additional plugins and solved the 0 pixels – able to load logo.

Hi..

Please help us have a better understanding of it by getting back with any screenshots like references and also issues and along with your site credentials (WP &FTP access logins) @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

I bought this template and tried to install the required plugins. I got this two notices: ‘Not found. Plugin not activated. A higher version of DesignThemes Core Features Plugin is needed for this theme. Please update the plugin.’

‘Not Found. Plugin not activated. A higher version of DesignThemes Appointment Addon is needed for this theme. Please update the plugin.’

I went to the support side, registered but unfortunately got another message when I copied the envato purchase code: ‘Purchase code is not valid.’ Please help!!!!!

Hi media-online.,

1) For your plugin installation issue, kindly, mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

2) Send your purchase code, so that we will check your support registration in the backend and will send the support credential to your mail.

We are happy to help you.!

Thanks!!

Regards., DesignThemes Support.

Still cannot create an account at design theme, it says that my purchase code isn’t valid. Try to get support for the site as simple post are doubling the title line.

Hi.,

Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you

Just purchased Gardening theme, trying to get support for two plugins and your site does not recognise my purchase code provided by themeforest help!

Hi.,

The plugin is already activated and please ignore the message that is showing in your dashboard.

Plugins are included in our theme package, there is no need for you to purchase them. However if you want premium features of the plugin and premium support, only then you need to purchase a separate license for it.

More info can be read here : http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/

Note : Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.

I usually don’t do this but you left me with no choice.

I first raised the issue with your theme pack (Which your customer support accepted) 4 days back. First of all, there is no support option on your portfolio website so I raised the issue using the ThemeForest portfolio support message.

Usually, all issues including theme edit are solved using WordPress access but you asked me for FTP access. I shared FTP access with you 2 days back and since then I got no reply.

This is your customer support despite telling you about the urgency of the project I was working on. Your screwed-up customer support has cost me extra on my project.

I want to know a fixed date and time when you will fix the issue. I can’t bear loss because of your incompetency.

Hi.,

We replied to your mail ID. Please check it out.

Regards., DesignThemes Support.

Yup and your reply was, wait till the theme update arrives. When I asked you when would that be? You answer is you don’t know when. Please respond back with my refund request.

You should know that many people and clients depend on how swift the theme and its support is going to work. I can’t keep my client on hold until the new update which you cant tell me a date about.

Thanks

Hi.,

We will fix your issue within this month-end.

Regards., DesignThemes Support.

Where is the documentation that tells you how to set up the portfolio/gallery page? When I try to do this the page only shows the featured image on clicking the image it expands but I am unable to see the rest of the images associated with the particular projects although they are listed on the page.

Are you going to add TikTok icon to the Sociable?

Hi.,

Sorry, We will consider this while updating the theme.

Regards., DesignThemes Support.

I tried installing the theme four times and each time I get a failure to upload, missing style.css message. Please help. Thank you.

Hi.,

Don’t install the entire download ZIP package rather than the actual theme itself. The downloaded package contains documentation,child theme etc. So unzip the package and find the actual theme folder then install theme.

RATINGS!!

Please don’t forget to place your worthy ratings :) Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:

Refer : http://recordit.co/YqdTBuEJRm

Waiting to see your 5 stars rating. Thanks in advance

Regards., DesignThemes Support.

@themessupport, my theme is being attacked due to a vulnerability in the WPBakery Page Builder plugin version. Why am I not able to update if I bought thema with the plugin?

More details: https://wpscan.com/vulnerability/11285589-1b22-4ec0-adfc-f2add70db4d7

Just purchased this on the basis that it comes with the demo content – won’t install via Wordpress install (413 request entity too large error but no file identifier). Can’t find any demo content – and there’s nothing but the most basic installation documentation provided. Never had issues with wordpress themes before – are there any comprehensive installation instructions anywhere or should I just get a refund and go elsewhere?

Hi.,

Thank you for contacting us.

You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.

When i try to install the plugins DesignThemes Appointment Addo, DesignThemes Core Features Plugin and Responsive Google Maps by the Install Required Section, the following error got thrown:

Download failed: cURL error 60: SSL certificate problem: unable to get local issuer certificate

How can that be fixed?

Hi.,

Please check your server values http://support.wedesignthemes.com/knowledge-base/server-requirements/ If not match, contact your hosting team to change these values then check it out.

Regards., DesignThemes Support.

Trying to update website date how ever i can not make any changes as ERROR keeps showing. Appearance – Garden options – Layout- Footer – any changes trying to be made or updated in Bundle Panel is getting this message “Error: options page dttheme not found in the allowed options list”. Can you please advise why this is? and why It is not working?

Hi, I have already emailed you site credentials last week and you said just to update theme? which i did and did not work so had to restore full website.

I will send details again.

Hi.,

We replied to your mail ID. Please check it .

Regards., DesignThemes Support.

Bought this thinking it came with WP Bakery, which it does include the plugin but the plugin will not update to work because of a license code?

Hi.,

1) In our home page section we use single post, Please refer :https://prnt.sc/xl5jfe

2)Please make sure you install and activate DesignThemes Core Features Plugin. Please refer :https://prnt.sc/xl65a1

3) All Visual Shrortcodes : https://prnt.sc/xl6f97

http://docs.wedesignthemes.com/article_entries/visual-composer-dt-theme-shortcodes/

If the issue persists, please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.

Ok, yes. Messaging your support now. It seems I never got the DT Plugins package with my purchase.

Hi.,

Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.

Regards., DesignThemes Support.

Working on customizing your theme. Have updated to 2.4. Trying up update options in the Buddha Panel. It won’t let me enter anything in the URL field for the logo now will it let me “Save All” for any changes. Getting the following error:

Error: Options page dttheme not found in the allowed options list.

http://prntscr.com/wmws8e

Please advise.

Also on PHP 7.2

Resolved the Buddha Panel save issue. Appeared to be a browser session issue. Cleared browser cache and rebooted machine.

In the process however I began deactivating plugins to see if any one of them were an issue. I did discover an unrelated issue with the required Unyson plugin.

When activated the Unyson plugin generates this error in the WP site status panel:

http://prntscr.com/wnp0z9

When deactivated the error goes away.

Please deactivate the unyson plugin. It is just needed for installing the demo contents. Other than that, there is no use for that plugin

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