Discussion on Planteo - Gardening and Landscaping WordPress Theme

Discussion on Planteo - Gardening and Landscaping WordPress Theme

Cart 282 sales
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34 comments found.


jpatryk Purchased

Is there any support ?! I’ve mailed about 2 weeks ago and 0 response!

I got your message – try to send admin access also. Thanks


jpatryk Purchased

i’ve sent details, did you receive it ?

My team checking – your website – you will get update soon. Thanks

Hi there,

great theme but I got one issue. I can’t make changes (color changes) for the header part. They will be not saved. Can you help me plz ? thanks

You have to change from our theme options – Planteo Options -> Styles -> Main Menu

this doesn’t work at all – it seems nothing happens. Cleared cache etc. etc. but changes not saved :(

I am having issues with the header across mobile tablet and desktop. I emailed and gave access but have not received help.


Thank you for your help! Looks great

If you will like my support please try to give 5 star rating and good comments. Thanks


rkalkan Purchased

please, update theme and plugins

Okay Monday we will update it. Happy weekend.

Just came 2 demos to import, where’s the 8 demos?


how do I do that?

Try to send your site admin access to support@rstheme.com so that our support team will lookbit for you. Within 24!hours team will help you. Thanks

Dopo aver attivato One Click Demo Import non riesco a trovarlo su Aspetto e quindi non posso importare i demo

using this link https://themeforest.net/user/rs-theme#contact you can share your site details so we can check your issues. Thanks

Hello, how do I change the portfolio part of the slug please? i wish for this to say robots…https://www.teamexhilarator.co.uk/portfolio/exhilarant/

Send your site admin access so that we can help you. Thanks

Thank you, i have sent an email to you.

Now your url is okay?

hi are the theme supports fully rtl and woocommerce?

Yes, It’s support fully RTL. Thanks

Hi there, there is no logo appearing in mobile. I have emailed and put it in the contact form, but no response.

We will back to you after some hour

Trying to contact support team…Got no answer…

https://themeforest.net/user/rs-theme#contact from this link send your site URL with access we will check it. Thanks

Did you get my email?

Yes let me check wait please

Help, they have not answered my email and we have some doubts

Can you send your query via support@rstheme.com – there was a problem with our hosting for getting emails from envato. So please send again to support@rstheme.com

Hello, I worked on your theme on my localhost with no problem. But when i tried to send my whole website with duplicator pro on my hosting there were a critical error : SCRIPT FILE TEST: /home/xxx/www/index.php EXCEPTION Call to undefined function vc_shortcode_custom_css_class() With some other error functions. Now all my website is good except my homepage which is blank. I tried to put another page (which working good if i’m looking at it) as a static homepage but it is still blank. Actually, each time i set a page as a homepage then it is blank. Can you help me ? Thank you.

Hello, normally this type installation issue not included with support. But we can help you Sunday morning. Since tomorrow our weekend. Send mail to our support we will look issue.

No problem, can you tell me your email address ? I sent you my issue from Envato contact form.

Okay we will check it and update you

demo import is not going, i don’t have the theme options where insert the purchase code. please help me, is so urgent!

Without purchase code theme will be work perfectly. What problem you are facing when try to install demo data?

I can’t edit the services archive page, my breadcrumbs are in english and I need them to be in spanish, but services archive page isn’t editable so I can’t change it.

You can disable archive page. I think services archive page don’t need it. Send mail to our support we will look it.

I can’t add links to the customer banner. Help please… =(


I have updated the template and plugins. All good!

Please remove RS Framework plugin then install it again form admin notification. Thanks

How to get logo to appear in mobile format?

Normally logo need to show auto. Can you please send mail to our support with site admin access so I can check it for you. Thanks

Just sent account info to your support email. Thanks for looking into this and please notify me once resolved.

Never mind I found it under Mobile Style

Hey, how can I change the position of the burger menu icon (on mobile phone)? I want it all the way right but its now between the middle and right…

Can you send mail to our support with access we will check it. Thanks

Nice Theme & fast support.

Data import does not work I have been waiting I have been waiting for 30 minutes Recommended PHP configuration limits are as indicated above How can I solve it?

Can you try to import demo data manually?

Hello, I theme seems good but loads very slow. How can I fix it or can you fix it? Thanks

URGENT. Someone login on my website on Bangladesh  was that your team? Only your team has the login access, are there in Bangladesh ?Thanks

yes we fixed mobile 2 column issue and mobile menu icon

Thank you very much


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