126 comments found.
Hello. The version of Slider Revolution in this theme is showing a “Cross Site Scripting (XSS) vulnerability” in security plugins. Will this be updated soon?
Hello,
The theme will be updated, however, at the moment we don’t have an ETA when the next update will come out.
You should know that in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
I find your template truly impressive. I have just purchased and installed it. Could you please assist me in replicating the layout of the homepage on another page? I’m having trouble figuring out how to do it. I sincerely appreciate your help in advance.
Best regards, Logan
Hi there,
Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
FYI – After updating to version 1.7 we are seeing this error on the store page: “Warning: Undefined variable $max_value in /home/texasoutlaw/www/www/wp-content/themes/gastrobar/woocommerce/global/quantity-input.php on line 24”
Hello,
When updating theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins and we also recommend updating via FTP. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins. It is also important to update Edge CPT plugin once the theme is updated.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
The Gastrobar theme don´t work when you update 8.0 php
Hello,
The compatibility with PHP 8.0 hasn’t been added yet, however it will be added in the future update. At the moment we don’t have an ETA when the update will come out, however you will be notified via email when the new update is online on ThemeForest.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I just update to PHP 8.0 and my GastroBar Theme came with errors, I update all Plugins and the actual Theme but keep showing the error: edgtf-core/post-types-register, edgtf-instagram-api, edgtf-twitter-api, header-factory and edgtf-core/lib-shortcode-loader. Any help? Thanks in advance!
Hi there,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, when will you upgrade this theme ?
Hello,
At the moment we don’t have an ETA when the update will come out, however once it is updated this will be listed in the change log.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, the Edge CPT and Slider Revolution plugins start crashing. My theme is the latest version (1.5). Is this outdated which causes the crashes?
Hello,
Thank you for reaching us!
If you are running latest WordPress version, please try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
Newer WordPress versions introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.
Also, we recommend using PHP 7.4 until the theme is updated.
You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you! I will try your given solutions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hallo. everytime i uploaded my logo inside Edge Option, it showes the Gastro Logo with the link of gastrobar.edge-themes.com. In the Theme of Gastrobar under Framework > modules > header > parts/ logo.php it showes me only ( <php echo esc_url($logo_images_dark);?>. How can you help me chaning the directly link
Hello,
Please navigate to Edge Options > Logo and set logo image in the options shown in screenshot.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
latest update in 2020!!??? C’mon guys .. are you serious?
Hello,
Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello. WooCommerce is showing the following error for your theme: Your theme (GastroBar Child) contains outdated copies of some WooCommerce template files. See more in this screenshot from the WooCommerce system status: https://snipboard.io/YhiyAc.jpg
Please update soon.
Thank you.
Hello,
Please check this article – What To Do If You Get The Outdated Files WooCommerce Message.
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hola, me da error GastroBar al actualizar la versión php a 7.4 ¿para cuando la próxima ?
Hi there,
Thanks for writing in! We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however it will be listed in the changelog and you will for sure be notified once it is released.
Thank you for your patience.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello. I want to know what font you use in Sweet shop slides. I send also question in support but I get not reply yet.
Hello,
Please understand that our average response time is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe. Also, please note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.
We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Will the theme be updated and what about future updates?
Hi there,
Thanks for writing in! Yes it will for sure be updated in the near future, as our team is working hard on updating all our themes at the moment.
Thank you for your patience and let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there, Twitter share doesn’t seem to work. It doesn’t add any sharable link in the tweet. Only Facebook and LinkedIn share work fine.
https://gastrobar.qodeinteractive.com/about-coffee/Hi there,
Please take a look at the following article.
If you are still having issues, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello I am having the same issue as other people when importing the demo site it stops at 90% and there are no comments of solution. Please reply and help. Gastro Template.
Hi there,
Please note that any premium WP theme requires a bit more dedicated resources on your server, which is something that’s common among robust and complex themes such as ours. Recommended PHP Versions And Resources And How To Set Them.
You should try to import the content again, by following the steps from the following article.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi.
I’m in process of taking over a website that someone else built and it uses your Gastrobar theme. The version of the theme that is installed is 1.3 but I wondered what the latest version is?
Also, the individual who built the them has vanished, can’t explain why on here and I wondered how I go about getting an updated version of the theme for the customer?
I can send you the live site URL if it helps.
Thanks
Hi there,
Thank you for reaching us!
You can check the latest theme version in change log.
To have access to the theme files and latest updates it is necessary to have the access to the ThemeForest account from which the theme was purchased. When updating theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update theme all of the bundled plugins with available update should be listed in Appearance > Install Plugins.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi again. We can’t get access to the purchase account because we think the individual is in jail.
Guess it means we will need to purchase a new license?
Hi,
In case that the person who purchased the theme cannot send you the latest theme update, then it would be necessary to purchase theme from your ThemeForest account and then you will have access to the theme files.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, is this compatible with WordPress 5.8? Thanks!
Hi there,
We haven’t tested our theme with WP 5.8 yet but you can try using this plugin as a temporary solution: https://wordpress.org/plugins/classic-widgets/ until we release an official update.
Thanks for understanding and let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I cannot show the proper menu in my product pages.
Regular pages work fine but all products show only the logo in the middle of the header, no matter the settings that I use. This is how it is https://snipboard.io/hanCKj.jpg but this is how I want it https://snipboard.io/UPwW6r.jpg
No matter how I change the Edge options settings, the product page header and menu stay the same. Can you help me? I can provide you access to the website, thanks 
Hi there,
Thank you for reaching us!
Please check the header options on the main Shop page. Local page options will override global theme options and you can find more detailed explanation in this article – Understanding Global And Page Settings In The Bridge WordPress Theme.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! Thank you very much for your reply
I have set a certain setup of the header of the main Woocommerce “Shop” page but such setup is not applied also to product categories / subcategories.
If you contact me in private, I can provide you an access to the website and you can check it on your own in a few minutes, thanks
Hi there,
Please check if your shop page is the default shop page set in the WooCommerce settings, if this is the case then the category pages will inherit the styles of the default shop page.
We hope this helped and of you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I can confirm you that the shop page is set as the default shop page in Woocommerce. I will open a ticket, thanks
Hi there,
Please do so and our team will check this on your end.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Any upcoming updates from October 2020?
Hi there,
Thank you for reaching us!
Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the versions of WordPress up to 5.7 and you can always check the article in this link.
We haven’t tested our theme with WP 5.8 yet. It would be best to wait until we release an official update, but you can also try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
If you have any additional questions please let us know.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
thank you .. as you don’t know ETA yet, i will go with latest version and update later .. thank you
You’re welcome.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, why I cat not use the WP Bakery Page Builder Frontend editor on the GastroBar theme in WordPress 5.8
Hi there,
Thank you for reaching us!
To enable frontend editor please follow instructions from this article – How To Enable WPBakery Frontend Editor.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks for the reply, it was very helpful
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
