The theme is really customizable and good for all needs. But some elements have to be added with too much precision (margins and paddings) to not overlap elements. Nice work and go on! Recommended
A little happier with the theme since they issued a fix for its http / https, BUT it took them over half a year to fix such an important issue for their other customers - even though 'we' provided them with instructions to fix it last year.
It should not take any author that long to deploy simple fixes, it is simply not acceptable.
Great support that helped me tailor the small details of my project
The CSS is all over the place. Sample pages don't have the correct H tags or spacing, the blog aside is glitchy and there are only 2 blog related widgets (both don't connect well to the CSS)
This is the second theme I have bought from Select. I liked "StartIT" better
We couldn't find any history of your tickets on our support forum https://select.ticksy.com
We think it's fair to try to contact support staff first, for all the questions and help you need for setting up your site in our theme, before putting this bad review. Our trained team of support agents is on your service for all the doubts you have related to our theme options and customization, can you please try to get in touch with them, so they can help you. Having pleased theme users is our priority. We hope this can be improved and you will change this bad impression you've got.
Looking forward to hearing from you on ticksy.
We verry love this template ! http://districtmedia.ca
by BAS93 6 years ago
I've had nothing but a positive experience with using this theme. Select have continuously helped me with my site and answered every question I've thrown at them! I am far from an expert in coding and when I've needed to make small aesthetic changes they've helped me to get exactly what i want. Sometimes it takes a day or two to get a reply but i understand i'm not the only customer here and more importantly i always get an answer or solution!
This theme has a lot to it and i am still learning where everything lives in order to change things but again these guys always point me in the right direction.
I've rated Select Themes for that matter with 5 stars for customer support but i would also say the same for; documentation quality, design quality & feature availability. I've had no issue with bugs, code quality or anything else.
Based on my experience with these guys i would definitely buy from theme again and would definitely recommend :)
That concludes my honest review!
Woohoo :) Thank you very much for this honest and great review. We really appreciate it!
We put huge effort in our theme and in supporting it, and ti means a world to us to hear such a positive reactions.
Thank you for all your nice words!
Great Theme! Great Support! This is how it should be! :-)
Thank you very much for this honest review :)
by ca4u 6 years ago
Amazing theme!!! So fast and so beautiful! Congratulations!!!
Love the flexibility and modern look of this theme. The options are powerful but not overwhelming.
Beautiful theme with zillions of features and Select Support were brilliant in sorting out some install issues very quickly. Email tickets answered and acted upon immediately - good going Select, you deserve to succeed with superb products and service like this.
We are very happy to hear you are satisfied with our theme and Select support. Our main goal is having pleased customers and it could be achieved with best quality of course :) Thank you for your honest words! We really appreciate it!